iQor

CX has evolved. So have we. For 30 years, we’ve shaped the customer experience industry. Now, we’re redefining it. CX is more than just a service—it’s a strategic advantage. Consumers are more empowered, interactions are more complex, and expectations are higher than ever. That’s why we’re putting CX at the center of BPO. High-touch service at every step of the journey. Powering the world’s most innovative brands. Delivering Intelligent operations, exceptional results. Get to know iQor CXBPO??. https://www.iqor.com/ #CXBPO #CustomerExperience #iQor #IntelligentOperations #Innovation #iQorCXBPO

See you at GDS Group CX Innovation Summit 2025 in just one week! iQor Vice President of Business Development WendyAnn Hornak is ready to showcase our transformative CX solutions that deliver greater customer satisfaction, reduce churn, and increase opportunities for upselling. Book time with us to discover what iQor's AI-powered technologies can do for your business: https://lnkd.in/ejb2jTiu. How can a strategic outsourcing partner support your growth? Our blog shares how our AI-simulated training leverages real-time analytics to address complex customer needs, boost retention, and improve service quality: https://lnkd.in/eT-Q_4aY. #iQor #CXBPO #AITraining #DigitalInnovation #CXInnovationSummit #GDSGroup #GDSSummit #CustomerExperience #CXStrategy

Introducing iQor CXBPO? -- our next-generation approach to CX that delivers measurable business impact through AI-driven insights, human expertise, and operational excellence informed by our advanced data analytics platform. We’re putting analytics at the center of our operating model—turning customer interactions into actionable intelligence that helps brands grow revenue, increase customer retention, and optimize efficiency. What sets iQor CXBPO? apart? ? CX solutions tailored to each client’s unique needs ? Proprietary advanced analytics platform that helps clients better understand their customers and improve operations ? Strategic partnership that guides clients from today’s baseline to the promise of AI-led service experiences ? Scalable workforce solutions that expand operations by 300-500% while maintaining exceptional service quality ? Culture of continuous innovation, keeping brands ahead of customer expectations Let’s build smarter, more connected customer experiences—together. Get to know iQor CXBPO?. https://go.iqor.com/CXBPOL #iQorCXBPO #CustomerExperience #AI #Automation #CXInnovation #BPOReimagined

A bold new vision. A relentless pursuit of excellence in customer experience. Mark your calendar—March 10th, 2025. The wait is almost over. The new iQor is coming. www.iqor.com #TheNewiQor

Tomorrow’s CX is built today. Proprietary AI, cutting-edge technology, and the expertise to transform customer experiences. As a global BPO, we’re driving the future. The new iQor is coming. www.iqor.com #TechExcellence

What if your agents could answer complex customer questions instantly? You'd notice reduced handle times, improved first call resolution, higher satisfaction scores, and happier customers (and agents)! Meet iQor Senior Vice President of Business Development Brian Cole at GDS Group CX Innovation Summit 2025 to learn how iQor delivers these results through our GenAI-powered knowledge assist. This technology helps our agents provide faster, more accurate answers while boosting key CX metrics like CSAT and NPS. Book time with us to explore iQor's intelligent operations that drive exceptional results: https://lnkd.in/ecu_DTEU. Want to learn more now? Our blog shows how our GenAI knowledge assist can reduce handle times by 20%. https://lnkd.in/eFG63ztR #iQorCXBPO #BPO #GenAI #DigitalInnovation #CXInnovationSummit #GDSGroup #GDSSummit #CustomerExperience #CXStrategy

Precision. Performance. Proven results. 200+ clients, 300 lines of business—one standard: Excellence. The evolution of CX starts here. The new iQor is coming. www.iqor.com #PerformanceExcellence

40,000 solutionists. Global expertise. Steadfast focus on customer experience. As a leading CX BPO, we power the world’s best brands—and we’re taking it to the next level. The new iQor is coming. www.iqor.com #CXExcellence

For 30 years, we’ve shaped the customer experience industry as a leading BPO. Now, we’re redefining it. The new iQor is coming. Stay tuned. www.iqor.com #BPOExcellence

Our nearshore team in Trinidad & Tobago excels in customer satisfaction! As global demand for #CustomerService solutions continues to grow, our team in #Trinidad is continuing to rise as a premier nearshore #outsourcing destination. Here’s why: ? Cost-Effective Talent: Access a skilled workforce with competitive pricing, providing a balance between quality and cost savings. ? Cultural Alignment: Strong cultural similarities with North America ensure a smooth integration with your customer base, leading to better interactions and satisfaction. ? Proven Success: See how iQor has helped leading brands improve performance through innovative solutions powered by AI and proprietary technologies, such as VALDI #SpeechAnalytics. Tap here to learn more: https://lnkd.in/ePVc7b-P.