IP Integration

We are thrilled to announce IPI has been recognised with an inclusion in the E2E Tech 100 for a second consecutive year, climbing to #31. ?? The growth of tech entrepreneurship continues to positively impact the world, and we are incredibly honoured to receive acknowledgment in this year's #E2ETech100, in association with The Independent. Thank you to both Shalini Khemka CBE and E2E for this prestigious nomination. Read the press release to hear from Sat Sanghera, CEO, on how this reflects IPI's unwavering commitment to innovation as a growing organisation in the industry: https://lnkd.in/eAFm_uwR #E2E100

'Innovate and Accelerate' was the theme at this year's annual company-wide Kick-Off event, celebrating exciting milestones and achievements of our people over this last year and announcing our new innovation and plans for 2025. ?? Some key highlights followed by an evening of recognising our people for their commitment and outstanding high performance! ?? Announcing IPI is #18 on Best Companies to Work For list 2024 ?? CX Trends with Finbarr Goode Begley from Cavell Group ?? Vision for FY25 including a virtual greeting from C1, highlighting our global synergy ?? Putting IPI's own innovative solutions in the spotlight for our people to see in live demonstrations #Innovation #CompanyEvent #Collaboration

Get ready to zoom in on the future of #customerexperience at the next IPI Spotlight event! ?? Through expert-led sessions and hands-on demos, this event empowers organisations and CX professionals to sharpen their focus on 2025’s transformative #ContactCentre trends. From #AI overload to #compliance nightmares, hear what else we'll be exploring from Jack Wright in the video below! ?? ??When & Where: Tuesday 4th February in Manchester Thursday 6th February in London We can't wait for you to join us at IPI Spotlight: Bringing CX into focus next February! ?? Register now: https://lnkd.in/eE6iTJ4t #IPISpotlight #CXEvent #CXTrends

We have exceptional news... ?? We’re thrilled to share that IPI has been named #18 on the 'Best Companies to Work For 2024' list in the mid-sized companies category! This marks a huge leap from #76 last year and is a testament to our commitment to fostering an exceptional #workplaceculture ??. ? 82% of our team feel happy with their work-life balance. ? 92% of our team think their colleagues make work fun. This recognition follows our three-star accreditation from Best Companies earlier this year, the highest rating for workplace engagement. A big thank you to our exceptional team who make IPI a better place to work every day! As our CEO, Sat Sanghera, puts it: “Connection and collaboration are at the core of our success, and this milestone reflects our commitment to our people.” ?? Read the press release for more: https://lnkd.in/eyfhWqn9 #BestCompanies

Delighted to have joined our clients, Motability Operations Ltd, Findel and Liberata, at the prestigious European Contact Centre & Customer Service Awards last night!?? Shout out to Motability for taking home Bronze for 'Best Customer-Centric Culture', and congratulations to some more of our clients in Ageas UK 'Best Use of Data & Insight' and OVO 'Contact Centre of the Year' for winning Gold! ?? #ECCCSA #ClientSuccess #ContactCentreAwards

We're at the #CustomerEngagementSummit hosted by Engage Customer at The Brewery, London! ?? Speak to the IPI team on stand 37 in the Lower Sugar Room to hear all about the latest #ContactCentre technologies empowering organisations to transform their customer experience operations! Chris Brown Tyrese Weekes Toby Mason Iain Mantell Sam Grant

IPI Innovate, our annual client conference, is an opportunity to stay ahead of the curve on critical trends, emerging technologies, and best practices shaping the future of #ContactCentres. This year's highlights included: ? Expert industry trends and predictions from Steve Morrell at ContactBabel, offering a sneak peek into what’s next for contact centres. ?Inspiring transformation stories from Liberata and Saga plc., showcasing real-world innovation in action. ?A game-changing strategic session on unlocking the power of #AI and building a rock-solid business case for it! ?? A massive thank you to Damian Hughes, co-host of The High Performance Podcast, for delivering an exceptional keynote. His insights on fostering 'High Performance' captivated us all, showing how to create a culture of safety and trust that empowers teams to excel. We’re already counting down to next year! ?? #DigitalTransformation #ClientSuccess

Proud to sponsor a revolutionary event! Chat to us about #CX and #digitaltransformation on stand 37 ??

Just one week to go until the Call & Contact Centre Expo opens its doors to the brightest minds and top leaders in the #contactcentre and #customerexperience industry! After an exciting day of keynotes, insights and innovations, IPI and Genesys invite fellow expo attendees to continue the conversation at The Fox for an evening of networking, drinks and nibbles! ?? ?? ??Where: The Fox (next door to ExCel) ??When: Wednesday 27th November, between 4 and 8pm We hope to see you there! ?? #cccexpo #networking #Genesys

Are you going to the Customer Engagement Summit hosted by Engage Customer at The Brewery, London, next week on Tuesday 26th November?! ?? Chat to the IPI team on stand 37 in the Lower Sugar Room about transforming #ContactCentres, #CX and redefining how organisations connect with their customers! ?? Don’t miss out – join us and register your free place here: https://lnkd.in/esb5c-WN Sam Grant Iain Mantell Chris Brown Toby Mason Jack Wright Tyrese Weekes