We are thrilled to announce IPI has been recognised with an inclusion in the E2E Tech 100 for a second consecutive year, climbing to #31. ?? The growth of tech entrepreneurship continues to positively impact the world, and we are incredibly honoured to receive acknowledgment in this year's #E2ETech100, in association with The Independent. Thank you to both Shalini Khemka CBE and E2E for this prestigious nomination. Read the press release to hear from Sat Sanghera, CEO, on how this reflects IPI's unwavering commitment to innovation as a growing organisation in the industry: https://lnkd.in/eAFm_uwR #E2E100
IP Integration
电信业
Pincents Lane,Reading 7,372 位关注者
Delivering powerful business outcomes and supporting over 5 million customer transactions every day. #ContactCentres
关于我们
Exceptional Customer Contact. IPI enables brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues. Its team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT. Founded in 2001, with its headquarters in Reading and offices in London, Manchester and the Philippines, IPI’s clients include some of the biggest brands in the finance, insurance, retail, travel and leisure, utilities, higher education, and public sectors. For more information, please contact us or visit https://ipintegration.com/.
- 网站
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https://www.ipintegration.com
IP Integration的外部链接
- 所属行业
- 电信业
- 规模
- 51-200 人
- 总部
- Pincents Lane,Reading
- 类型
- 上市公司
- 创立
- 2001
- 领域
- Contact Centre Solutions、Managed Services、Telecomms Consultancy、Contact Centre Applications、Unified Communications、Network Services & Connectivity、Security & Compliance、Identity & Verification、Artificial Intelligence、Multichannel Dialling Solutions、Private and Public Cloud Solutions、Chatbots、Self-Service、IVR、Cloud、Speech Analytics、Customer Experience、AI & Automation、Customer Success和Contact Centre Consultancy
地点
IP Integration员工
动态
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We're exhibiting at ?? ... #RetailTechnologyShow 2025! ?? We're thrilled to be joining the carnival magic alongside 400+ forward-thinking retailers and leading tech innovators on 2nd-3rd April at the ExCel in London! ?? Find Sam Grant and the IPI team on stand R35 to explore the latest technology and innovations enabling #retailers to overcome CX challenges, harness the power of AI and transform customer experiences! #RTS2025 #CXTransformation #AIPoweredSolutions
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1 WEEK TO GO! ?? The countdown is on — just 7 days until #IPISpotlight: Bringing CX into focus lands in London! ??? Get ready for a power-packed day exploring #CXtrends, innovations, and real-world strategies to tackle today’s #ContactCentre challenges. From AI-driven transformation to customer experience excellence, this event will give you a fresh perspective on the future of CX. ?? Tuesday 18th March | 9:30 AM – 3:45 PM ?? 1 America Square, London Don’t miss out — secure your spot now! ?? https://lnkd.in/gV7bX2XZ The future of CX is waiting, will you be there? ?????? #AITransformation #FutureofCX
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Tomorrow, we celebrate #InternationalWomensDay! ?? We're proud to celebrate the amazing achievements of women and girls across the globe and continue our commitment to fostering an inclusive culture, empowering women to thrive, lead, and drive positive change towards a fairer, more equitable future. ?? We honour the social, economic, cultural, and political achievements of women while recognising that there is still important work to be done to accelerate gender equality. This year’s theme, #AccelerateAction, calls for urgency in breaking down the barriers women continue to face. It’s time to create real, lasting change that drives women’s progress forward. #IWD #WomeninTech
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12 DAYS TO GO ?? until #IPISpotlight: Bringing CX into focus comes to London! ??? This event is designed to sharpen your focus on #CXtrends, tech & challenges reshaping #ContactCentres. Through a wide-angle lens, we’ll explore how #AI and cutting-edge innovations are reframing customer interactions, empowering your Contact Centre to capture success from every angle. ?? Meet our expert speakers shaping the future of CX: Stephen Murray, CX Solutions Director at IPI Jason Roberts, Founder of Appropriate Consulting Steve Morrell, MD at ContactBabel Craig Farley, Head of Solutions Consulting at IPI Iain B., Solution Consultant at IPI Annabelle Goymer, Head of Success at IPI Gerard McGlynn, Workforce Engagement Management Consultant at IPI ?? Tuesday 18th March, 9.30am until 3.45pm ?? 1 America Square, London ?? What are you waiting for? Register here: https://lnkd.in/eASxnrkQ If you haven't already secured your ticket, here's what you could be missing out on ??????
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In another segment in our latest #IPIConverse episode, CEO Sat Sanghera shares the key technologies and trends he believes are set to have a major impact on the #ContactCentre industry this year and how IPI stays ahead to better serve our existing clients! ???? ?? To listen, watch or read the full episode, click here: https://lnkd.in/evfs6iYT #ContactCentreTrends #AI #DataandAnalytics
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We’re proud to see our CEO, Sat Sanghera, featured in the March edition of Networking+ Magazine sharing insights on how #UnifiedCommunications (UC) is powering the modern workplace in 2025 ?????. With hybrid workforces and emerging technologies like AI, 5G, and cloud solutions redefining the way we communicate, Sat explores how businesses can leverage next-generation UC platforms to boost productivity, enhance customer experience, and stay secure in an ever-evolving landscape. Discover why a robust UC strategy is no longer a luxury, but a critical enabler of business success: https://lnkd.in/eAuqa4N7 #DigitalTransformation #UCaaS #ModernWorkplace
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In honour of #InternationalWomensDay and Women's History Month, SheCanCode have gathered powerful quotes from women across diverse backgrounds, ethnicities, and ages in the tech industry. We're thrilled that two of our exceptional women, Rowena Lee and Louise Forgan, have been featured and given the opportunity to share what #IWD means to them and how they #AccelerateAction! ???? ?? Read the full article here: https://lnkd.in/evWTxe_r
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Want to discover the power of delivering AI-powered seamless experiences in boosting customer satisfaction? Should've gone to #IPISpotlight: Bringing CX into focus... ??? ?? Meet the experts shaping the future of CX ?? Put our speakers on the spot during panel discussions ?? Get answers to your burning questions in Q&A ?? Capture real-world success strategies for leveraging AI ?? See ElasticCX CCaaS in action, delivering intelligent customer interactions When: Tuesday 18th March, 9.30am - 3.45pm Where: 1 America Square, London ??Register today: https://lnkd.in/e4gi45NN #DigitalTransformation #AIpowered #CXEvent
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Interested in using #AI to elevate your #CX? Craig Farley (Head of Solution Consulting) and Iain B. (Solution Consultant) are speaking at the upcoming #UKCCF Networking Event, hosted by CCA Recruitment Group, shining a light on AI in #ContactCentres! ?? Join Craig and Iain as they cut through the confusion, showcasing ElasticCX CCaaS to demonstrate how any size Contact Centre can leverage top-tier AI capabilities with minimal cost and effort. Date: 6th March from 9:00am – 12.15pm Location: CCA Offices, Manchester ?? Grab your ticket here: https://lnkd.in/eXPhKxQ4
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