Iowa Communications Network (ICN)

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??Surprise! Every month is cybersecurity awareness month - not just October! ?? Take a look at this informative blog from Zoom that highlights how important cybersecurity is to them and their platform. It’s filled with useful tips to help you stay safe while downloading, using Zoom products, and staying #cybersafe online. Check it out:? https://lnkd.in/grawSt3D

The ICN, in partnership with the Iowa Rural Health Telecommunications Program (IRHTP) and Iowa Hospital Association, has established a network that links healthcare providers across Iowa. This network provides high-speed internet connections that allow for secure telehealth appointments, collaborative research, and access for rural patients to specialists throughout the state. Visit the IHA website to discover more about the IRHTP: https://lnkd.in/dESgAyZC

As 2024 wraps up, we're excited to share our Annual Report. A big thank you to everyone we've collaborated with; it’s been an amazing year. Check out our online report for this year's highlights! https://lnkd.in/g4fnfyUq

Stay informed with the latest ICN news and updates! #Iowa #technology

We're Mapping Minds and Shaping the World! Our Outside Plant engineers use GIS Software to blend human creativity with technology to support ICN's efforts and to assist our partners and customers. This tool is instrumental in mapping fiber routes, strategizing network expansions, and coordinating fiber relocations for construction and upcoming projects. Additionally, it plays a crucial role in identifying fiber cuts, enabling swift restoration of services. #workatICN We appreciate the teamwork between people and technology that makes this possible and celebrate #GISDay by acknowledging their hard work and innovation.

Celebrating #CriticalInfrastructureMonth is a time to recognize the teamwork between public and private sectors. We work with other state agencies, federal entities, and private organizations to protect our nation's infrastructure while also providing the people of Iowa with robust, reliable services and unwavering dedication. #BeResilient Find out more about critical infrastructure and what this month means to the ICN: https://lnkd.in/gK6qeg3G

If you're part of a school or library in Iowa and haven't explored the benefits of E-rate, now is the perfect time to discover what the ICN can offer you. Read more about it in our article to find out which services qualify for this valuable program. #iaedchat Iowa Department of Education Discover ICN Services Eligible for E-Rate: https://lnkd.in/gAnk9j2Q

We're making it easier for Iowans to reach the right department faster! The Iowa Utilities Commission (IUC) has significantly reduced costs by consolidating four separate vendors into a single communication system, all made possible through ICN's collaboration with Zoom. This new setup, which features @Zoom One along with a contact center and phone services, allows callers to reach the specific utility they require directly. This means shorter wait times and no more frustrating transfers. Discover more about this great change in our case study: https://lnkd.in/gnjAtSdG

This month's #IowaSYBAC showcased Matthew Miller from Iowa Department of Transportation who provided valuable insights into automated vehicles and traffic flow, along with some of his own drone piloting photos. He covered upcoming initiatives that involve AI, traffic management, and the integration of self-driving tech with civil engineering, road planning, and shared the workflow his team uses to get things done. We had three students present interesting tech news articles with the group and ICN's Business Services Director Stephanie Devault joined us to discuss the impact of cyber attacks on various sectors and their customers.