Intradiem has exciting new opportunities and is looking for innovators, problem-solvers, and collaborators to join our team! Explore our job board and find your next role here:? https://lnkd.in/e5dwwkYt #hiring #peoplefirst #opportunity
关于我们
At Intradiem, we believe the best technology is technology that supports humans. We are the only people-first customer service solution that has a real, long-lasting impact on your people, your customers, and your brand. We uncover, in real time, the untapped capacity in your contact center and give you the ability to use that capacity where it has the most impact. Time for Training, coaching, and wellness breaks – at the right time, every time. Automatic schedule updates. Call handling support. And with hard dollar savings that more than pay for itself. Intradiem: Contact center automation designed by humans, for humans.
- 网站
-
https://www.intradiem.com
Intradiem的外部链接
- 所属行业
- 软件开发
- 规模
- 201-500 人
- 总部
- Marietta,Georgia
- 类型
- 私人持股
- 创立
- 1995
- 领域
- Advanced Intraday Automation、Contact Center Automation、Real-Time Automation、Agent Development & Performance、WFM Automation、Manager & Adherence Assistant、Contact Center Cost Reduction、Contact Center RPA、Robotic Process Automation、workforce optimization、WEM、Workforce Engagement Management、Call Center Automation、Intelligent Assistant和Intelligent Automation
地点
Intradiem员工
动态
-
Intradiem had a blast in Barcelona at the #Five9CXSummit! Thank you Five9 for putting on an amazing event. As a sponsor and partner, we are honored to help foster customer experience innovation and collaboration. #PartnerPowered #cx
-
Engaged agents aren't just happier—they drive customer satisfaction. Over 90% of CX leaders agree that agent engagement boosts CSAT. Prioritizing productive, coached, and connected teams isn't just logical; it's essential. To learn more, watch the full webinar with Robin Gareiss and Ted Lango here: https://lnkd.in/eAV35xk4 #cx #contactcenter #agentengagement
-
This week, we hosted the Forefront Executive Council Meeting at the beautiful Gleneagles hotel in Scotland! Industry leaders came together to shape the future of contact centers. Over insightful sessions, we explored advancements in automation, real-time data, and workforce optimization—equipping teams to meet evolving customer expectations head-on. Thank you to our brilliant guest speakers, Brendan Hall and Clare Muscutt (WiCX) and all the attendees who brought their expertise and perspectives to make this event truly impactful!
-
Intradiem is excited to announce our partnership with Five9, combining our real-time contact center automation technology with their powerful CX platform. Celebrate this partnership with us at #Five9CXSummit as we continue to advance #CX and industry innovation. Read the full release here: https://lnkd.in/e7Bx47qh #PartnerPowered #contactcenter
Intradiem Announces Partnership with Five9 to Enable Real-Time Contact Center Performance - Intradiem
https://intradiem.com
-
Intradiem is proud to sponsor the Five9 CX Summit. ? We are excited to engage with industry leaders in our shared pursuit of exceptional customer experience. ? See you there! ? #Five9CXSummit #PartnerPowered #cx
-
We are in Nottingham today for The Forum's #RaisingStandards Autumn conference! Stop by Stand 7 to meet the team and learn how to improve efficiency, drive employee engagement, and create better customer experiences with Intradiem. Don't forget to grab a new pair of socks! ??
-
We are excited to be a Silver Sponsor for the upcoming #RaisingStandards Conference by The Forum. Check us out on The Forum website and see our award-winning partnership or connect with us before the event! Make sure to swing by our stand to see how Intradiem can unlock capacity, enhance resilience, and elevate the agent and customer experience in your contact centre. See you next week Nottingham! https://lnkd.in/eaW-QehW
#RaisingStandards Silver Sponsor - Intradiem
theforum.social
-
?? Avoid the graveyard of lost talent this Halloween! Our solution makes it a treat (no tricks) to fight burnout and retain your best agents. ? Check it out: https://lnkd.in/eytFJB_w