International Association of Commercial Collectors (IACC)

We would like to extend a hearty welcome to D&A Fin Partner as our newest IACC member! Please welcome them to the community!

We can’t say enough about the education we have planned for you this year. The Education Committee worked tirelessly to bring you some of the most relevant topics affecting the industry today. With that in mind, the downsizing of the industry is an unfortunate reality for everyone who makes a living in collections. Changing to corporate ownership, members retiring, and continuing legacies make an ever-changing landscape a reality.?? ? Michael Lamm of Corporate Advisory Solutions will present on Wednesday to discuss the climate of change and how you can continue to be prosperous, engaged, and aware of your options in the session?M&A Bootcamp for Law Firms & Agencies: Surviving and Thriving Through Mergers and Acquisitions. Be sure to catch this session and the full line up of education for the event by joining us in Puerto Rico!? https://lnkd.in/gynD-Ete ?

When we decided on Puerto Rico as the venue for this year’s convention we knew it was going to be exceptional. With a dynamic agenda, a trip to Casa Bacardi, and other local highlights, our intention is to make your experience the best we can offer. We know many of you are planning this as a vacation getaway with your family and with that in mind we have worked to provide you with additional opportunities to get out and explore the area. Tuesday, January 21st? Catamaran Sail and Snorkel (9am - 3pm)? $185/per person & transportation is provided.?? Explore the sparkling blue-green waters off the coast of the island aboard a catamaran. You will set sail for crystal clear waters that include fish filled reefs and coral formations that you can explore with the provided snorkeling equipment. Combined with a delicious deli lunch and pina coladas, it will be an experience you won’t soon forget. Space is limited. ? Friday, January 24th? Old San Juan Historical Tour (1 - 5pm)? $70/per person & transportation is provided.? From the ramparts of El Morro or San Cristobal Fort to the cobblestone streets and painted colonial buildings, this centuries old city is waiting to delight you. This historical tour will let you experience the tales of a time of conquest. Space is limited. ? ? Golf? All fees & transportation are your responsibility.?? IACC Board Member Gary Tier is working on an informal golf outing after sessions end on Friday. This will be a great opportunity to hit the links in an island paradise surrounded by beautiful beaches and lush mountain views. Gary will provide more information on location, times and logistics once he knows how many people are interested. You can add these during the registration process. Already registered? Contact us at [email protected] or at 952-925-0760

You asked. We listened. Prepare for the future of internal leadership at Bridging the Gap: Embracing Phone, Text, and Email in a Multigenerational Workforce presented by the Emerging Leaders Committee. This session will focus on the challenges of a multi-generational workforce and how to bring all members of your team together with every form of communication available to modern collectors. We hope to send you home with solutions and possibilities that you can implement with your team, but why not go a step further and bring your team to us to learn first-hand? A multiple employee registration discount is available for all companies sending more than one attendee, and our Emerging Leaders Committee is also offering first-time attendees the opportunity to qualify for a free registration scholarship!??Apply for the scholarship at https://lnkd.in/g9p9pvxc To learn more about our agenda, the event, and to register, head to https://lnkd.in/gynD-Ete

Our membership just keeps growing and it is thanks to all of you for supporting and promoting us to your colleagues and friends. We are excited to welcome Kramer & Frank, P.C. to the IACC community! Please give them a warm welcome!

Technology is changing, the workplace is changing, the employee’s needs are changing, and ultimately the debtor is changing. What worked a decade ago is likely no longer relevant. Joe Batie, George Kern, and Brinen LeFevre will present the new realities of the collections industry in The Evolution of Collections: Technology, Skills, and Debtor Behavior: How Tech-Driven Strategies are Shaping the Future of Collector Skills and Debtor Engagement. The session will focus on what is changing, what is working, and most importantly – what isn’t working anymore. Gain practical applications that you can implement in your own practice to stay competitive and engaged with modern debtors and younger collectors. Learn more about the speakers, view the agenda, and register by visiting our event website https://lnkd.in/gynD-Ete

Learn more about international collections in this month's issue of Scope! https://lnkd.in/gYQyyJNB

Please give a warm welcome to IACC's newest member Anahata Solutions of Budapest, Hungary. We are delighted to have them as part of our commercial collections community.

Our Annual Convention team is delighted to welcome back Porter Heath Morgan from Martin Lyons Watt Morgan to give everyone a fresh perspective on the rise of AI and what it means for the collections industry and for your business. His recent session at IACC’s Mid-Year was the talk of the conference. In his session he spoke to the future of AI in business, the importance of creating a policy now, how governments will begin and continue to regulate this technology, the tools of the trade, and how you can use the technology and still be compliant. His upcoming session will continue this discussion and focus on the rapid advancement of the technology, the greater implications of its use, and what new regulations have been put in place.?? ? Learn more about Heath, check out the full agenda, and register?at https://lnkd.in/gynD-Ete

We are excited to announce that the special event for the 2025 Annual Convention is at none other than the world-famous Casa BACARDí Puerto Rico ! Join us for an evening of specialty cocktails, rum tastings, delicious food, and gorgeous vistas and have the opportunity to tour the grounds and learn more about their history in Puerto Rico. You won't want to miss this extraordinary event, head to our website to learn more and register today! https://lnkd.in/gynD-Ete