InterMed

Our Sundown Rule: Our technicians will address any client’s challenges or concerns by the end of the day, at sundown, so that they know what steps are being taken and when they should expect a resolution. Being accessible isn’t just about picking up the phone—it’s about fostering real partnership and trust. In HTM, swift responses can mean less downtime, safer equipment, and more reliable patient care. Staying reachable ensures issues are quickly resolved and decisions are made with confidence.

What Does Asset Management Really Mean for Healthcare Facilities? ?? Think of asset management as the backbone of your facility’s efficiency. It’s not just about tracking equipment—it’s about ensuring every resource is utilized to its full potential, maximizing value while minimizing waste. Asset management in HTM includes: ? Tracking inventory to know exactly what equipment is available and where it’s located. ?? Planning replacements to avoid unexpected downtime and budget surprises. ?? Monitoring usage data to identify underutilized devices and redistribute resources effectively. Why does this matter? Because effective asset management isn’t just about saving costs—it’s about improving patient care. It ensures your staff has the right tools at the right time, creating a seamless workflow and a reliable environment for patients.

What Does Compliance Really Mean for Healthcare Facilities? ?? Think of compliance as your facility's safety net. It’s not just about meeting regulations—it’s about ensuring every device in your facility performs as it should, every single time it’s needed. Compliance in HTM includes: ? Performing routine safety checks to catch issues before they escalate. ?? Scheduling timely calibrations to keep equipment accurate and effective. ?? Following manufacturer guidelines to extend the life of your devices and maintain their reliability. Why does this matter?? Because compliance isn’t just a legal checkbox—it’s a commitment to patient care. It ensures your staff can trust the tools they’re using and that patients are treated with the highest standards of safety and efficiency.

The Field Service Lifestyle: What Every Biomed Should Know Field service isn’t your typical 9-to-5—it’s a lifestyle. If you’re considering this path, here’s what to expect: 1?? You’ll spend a lot of time in your car. Some days, it might feel like you live there. Between driving to multiple sites, taking calls, and sending emails on the go, your car becomes your second office. Keeping it well-maintained and organized isn’t just helpful—it’s essential. 2?? You’ll face unpredictability. Even with a perfectly planned schedule, things can change in an instant. A planned PM day can turn into a marathon of emergency calls and unexpected repairs. Thriving in this role means staying calm, flexible, and ready to adapt. 3?? You’ll see it all. From hospitals to clinics, veterinary offices to dental practices, no two days look the same. This exposure to diverse equipment and environments sharpens your skills faster than almost any other HTM role. Field service isn’t for everyone, but for those who love variety, problem-solving, and independence, it’s one of the most rewarding paths in HTM.

Does "end-of-support" for medical devices really mean the end? Surprisingly, the end isn’t often the case. These dates reflect when manufacturers stop updates and parts—not when a device can no longer perform. With proper maintenance, many devices remain safe and reliable well beyond their “expiration.” Before replacing, ask: Is this device truly done serving your facility, or just done being supported??

Ever had a device fail mid-use and wondered why? It’s not always about wear and tear—sometimes it’s about how it’s being used. The culprit?? Likely the duty cycle: the limit on how long a device can safely run before it needs a break. Exceeding that limit can lead to overheating, shutdowns, or even permanent damage. Here’s a tip: when troubleshooting, don’t just focus on what’s broken. Think beyond the immediate issue. Was it running for too long without a break? Was it pushed beyond its specs? Spotting these patterns can save you time, frustration, and future headaches.

As we welcome 2025, we want to thank our incredible team and partners for making 2024 a year of remarkable achievements. Together, we advanced innovation, improved patient care, and took steps toward building a healthier and happier future. Here's to an even brighter year ahead! Happy New Year from everyone at InterMed!

?? Happy Holidays from InterMed! ?? As we celebrate this holiday season, we extend our heartfelt gratitude to our clients, partners, and the entire InterMed team. Your dedication and hard work create meaningful change every day. Wishing you and your loved ones joy, health, and prosperity in the coming year!

HTM is proactive, not reactive. By focusing on preventative maintenance and compliance, we work to avoid device failures before they happen.

Most healthcare decision-makers have seen it happen: a cutting-edge device is purchased with high hopes but ends up collecting dust in a storage room. Meanwhile, overworked equipment keeps breaking down, pushing budgets and teams to their limits. Underutilized resources aren’t just a budget issue—they’re a glaring gap between the care patients could receive and the care they’re actually getting. Maybe the solution isn’t about having more—it’s about making the most of what you already have.