interface.ai

? Final Days to Register – Hear WEOKIE Federal Credit Union's AI Success Story ? WEOKIE Federal Credit Union faced the same challenges that many financial institutions are still struggling with today: - High call volumes - Long wait times - Agent burnout Instead of adding headcount or outsourcing, they turned to Voice and Chat AI - and the results have been transformational: ? 66% call automation ? $800k+ saved in just one year ? Lower agent attrition and higher satisfaction Join this live session to hear directly from: ??? Rhonda Neathery, VP, Digital Branch, WEOKIE FCU ??? Srinivas Njay, CEO & Co-Founder, interface.ai ??? Chris Bechtel, VP, Marketing, interface.ai ?? REGISTER NOW: https://lnkd.in/gR73c2mr

We’re thrilled to announce that interface.ai is a Gold Sponsor and the Opening Reception Host at the 2025 CU Growth & Innovation Summit (CUGI)! As a leader in agentic AI for credit unions and community banks, we’re transforming how financial institutions approach automation, compliance, and member experience. Our AI platform powers seamless interactions - across voice, digital, and employee-assisted channels - all through a single, autonomous AI brain. ?? Join us at the Opening Reception on April 1 to kick off CUGI 2025 and connect with leaders shaping the future of credit unions. We can’t wait to share how agentic AI is driving the next wave of innovation. Register here for a $100 discount with code INTERFACE100: https://lnkd.in/gt5u-BAV #CUGI2025 #CreditUnions #AIinBanking #VoiceAI #AgenticAI

“How will our members first react to speaking with AI?” That’s one of the most common questions we hear when credit unions consider launching Voice AI. Members are used to calling and speaking to a person - so how will they react when a virtual assistant picks up instead? ?? The truth? They adapt quickly - especially when you have a clear communication plan in place. Just ask WEOKIE Federal Credit Union who launched their Voice AI assistant “Okie” using a simple but powerful member education strategy. Before going live, they created a landing page - https://lnkd.in/g-qvVyTE - that explained: ? Who Okie is ? What Okie can help with (account balances, payments, locations, etc.) ? That members can speak naturally — and still reach a live agent anytime ? That Okie is secure, always learning, and available 24/7. The result? A smoother launch, more confident members, and a transformed contact center experience. If you want to hear about WEOKIE FCU'S AI journey, watch the on-demand webinar below with WEOKIE'S VP, Digital Branch, who helped launched Voice AI to their members.

? Final Day to Register! ? Hear WEOKIE Federal Credit Union's AI Success Story – Live Tomorrow WEOKIE faced the same challenges many financial institutions are still dealing with today: - High call volumes - Long wait times - Agent burnout Instead of outsourcing or hiring more staff, they turned to Voice and Chat AI — and the transformation has been incredible: ? 66% of calls automated ? $800K+ saved in just one year ? Lower agent attrition and higher satisfaction Join this live session to hear how they did it and their recommendations for other credit unions and community banks starting their AI journeys. ?? Register now: https://lnkd.in/gR73c2mr #VoiceAI #ChatAI #CreditUnions #DigitalBanking #AIinBanking

?? Big news! Forbes just featured our CEO & Co-founder, Srinivas Njay, in their latest article: “Is Agentic AI Ready To Handle The Way We Do Business?” As leaders in agentic AI for financial services, we’re proud to see Srinivas share his perspective on how autonomous AI agents can transform how banks and credit unions serve customers and support employees — not someday, but today. In the article, Forbes explores: - What agentic AI really means - Where it’s being applied effectively - And how leaders like Srinivas are driving real-world use cases in highly regulated industries like FS. At interface.ai, we believe AI shouldn’t just respond — it should take action. That’s why we are pioneering agentic AI agents and co-pilots in financial services that can open accounts, identify upsell opportunities, guide staff through complex workflows, and so much more — all securely and autonomously. Check out the full Forbes article below. #AgenticAI #VoiceAI #CoPilots #AIinBanking #Leadership #Forbes #CreditUnions #CommunityBanks

Exciting news from our client, interface.ai! ?? WEOKIE Federal Credit Union has successfully implemented interface.ai’s AI-powered Voice Assistant, cutting call wait times by 50% and transforming member experiences. By automating routine inquiries—like balance checks and loan payments—WEOKIE has not only improved customer satisfaction but also freed up human agents to focus on high-value interactions. This is a prime example of how AI is reshaping banking, making customer service both efficient and personalized. Read more about this game-changing transformation: https://lnkd.in/gsTHKDEG?

??“I’ve been on hold for 45 minutes…” ? Not anymore. Shoutout to WEOKIE Federal Credit Union for leading the way in transforming member experience with AI! ?? As featured in Banking Dive, WEOKIE cut average call wait times by 50% and deflects thousands of routine calls - all thanks to a powerful, AI-powered voice assistant. ?? The results? - More time for agents to help with complex needs. - Faster service for every member - and 24/7. - And a contact center that runs efficiently, even during busy periods. At interface.ai, we’re proud to partner with innovative credit unions like WEOKIE to deliver seamless, 24/7 support across voice and digital channels. Read the full article below, or join us for our live upcoming webinar with WEOKIE FCU to hear their AI story: https://lnkd.in/gR73c2mr

interface.ai has launched its Q1 2025 product release, introducing AI-driven advancements that enhance automation, security, and personalization for financial institutions. Key innovations include Dynamic Knowledge, a generative AI-powered system delivering real-time, contextual answers, and Cloned AI Voice, enabling brand-aligned voice interactions. Security is strengthened with Device Biometric Authentication, offering fingerprint and facial recognition for seamless access. CEO Srinivas Njay emphasized AI’s transformative impact on financial services, improving digital banking, customer service, and contact center operations. Interface.ai will showcase these innovations at GAC 2025, Booth #1326 in Washington, DC. https://lnkd.in/eXJnBvE7 #InterfaceAI #AI #BankingTech #Automation #FinancialServices #DigitalBanking #GAC2025 #AIFirst #CustomerExperience #SrinivasNjay Omri Hurwitz Bruce Kim

?? Happening in 1 HOUR – Don’t Miss This Agentic AI Talk! ?? In just one hour, Srinivas Njay, CEO & Co-Founder of interface.ai, will take the stage at Fintech Meetup to break down how Agentic AI is reshaping financial services - poised to replace outdated online & mobile banking and entire contact centers with seamless, autonomous AI-driven experiences. ?? Today – March 11 ? 1:10 PM - 1:30 PM ?? Track 3: Veronese 2401A - 2501B This is your chance to hear from one of the leading minds in AI-driven banking - don’t miss out! ? After the session, stop by Booth #2227 to chat with our team and see our AI and Agentic AI solutions in action. #FintechMeetup #AIinBanking #AgenticAI #VoiceAI #BankingAI?

Fintech Meetup 2025 is in full swing - come meet the interface.ai team and talk everything AI! If you're at Fintech Meetup 2025, don’t miss the chance to connect with our AI experts and see firsthand how Agentic AI and Voice AI are transforming banking. ?? Find us at Booth #2227 and meet: Srinivas Njay – CEO & Co-Founder Hari Shankar – Director of Solutions Engineering Jack Chawla – VP, Product Marketing Jarod Free – Account Executive Connor Tollus, Account Executive Our team is ready to chat about how AI can elevate customer experience, boost efficiency, and enhance security for banks and credit unions. ?? Whether you're exploring AI for the first time or looking to take your strategy to the next level, we’d love to talk. Stop by Booth #2227 today! #FintechMeetup #AIinBanking #AgenticAI #VoiceAI #BankingAI