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?? Webinar Alert with EFCU Financial Credit Union?? Unpacking EFCU’s AI Strategy: Driving Automation and Frontline Efficiency with Voice AI & Employee Co-Pilot EFCU saw AI as the key to unlocking next-level member service and frontline efficiency - and they’re sharing exactly how they made it happen. Join us for a live webinar with EFCU's VP, Projects and Innovation to learn: ? How EFCU automated 50%+ of calls within 1 month of launch. ? How frontline staff now get real-time answers with the support of an AI Co-Pilot ? What it really takes to launch AI—from setup to member adoption ? The measurable impact on experience, productivity, and efficiency. interface.ai's CEO and Co-Founder, Srinivas Njay, will also be presenting a live demo of our exclusive Agentic AI solutions. ?? Thursday, April 24 ?? 11AM PT / 2PM ET 45 min insights + 15 min live Q&A ?? Reserve your spot here: https://lnkd.in/g8793QnF

Congrats to Pioneer FCU for going live with Smart Discovery and Smart Transactions today. https://lnkd.in/gRP26K-f

Heading to the CU Growth & Innovation Summit 2025 next week? Come connect with the interface.ai team and chat all things AI – from Voice AI to Agentic AI and everything in between. ?? Attending from our team: ?? Jake Chawla – VP, Product Marketing ?? Connor Tollus – AI Advisor Whether you're just exploring AI or looking to take your strategy further, we’d love to meet up and show you how credit unions are transforming member experience, efficiency, and security with AI. #CUGI2025 #CreditUnions #CUSO #CreditUnionTech #DigitalBanking #CULeadership

We are excited to welcome Jack Chawla, VP of Product Marketing at interface.ai, as a keynote panelist at the CU Growth & Innovation Summit (CUGI) 2025! Jack will bring his expertise in AI, automation, and digital banking to two critical discussions: ?? AI & Automation in Lending: Balancing Speed, Risk & Member Trust – How can credit unions embrace AI without compromising compliance or member relationships? ?? The Next Frontier in Digital Banking: Meeting Gen Z and Millennial Expectations – What strategies can credit unions implement to attract younger generations while maintaining trust and personalization? Don’t miss the opportunity to hear from Jack Chawla and other top industry experts. ?? Join us on April 1-2, 2025, in Oak Brook, IL! ?? Register now: https://lnkd.in/ePpHbpf9 #CUGI2025 #CreditUnions #CUSO #CreditUnionTech #DigitalBanking #CULeadership #FinancialServices #Payments?Converge Events

?? Exciting News! interface.ai is joining CUGI 2025 as a Gold Sponsor and Opening Reception Host! A leader in agentic AI solutions, interface.ai empowers credit unions with AI-driven automation, seamless customer experiences, and compliance-ready innovations. Trusted by nearly 100 financial institutions, their platform delivers a unified AI experience across all channels. ?? Meet interface.ai at CUGI 2025 and join their Opening Reception—an exclusive chance to network with top credit union professionals and explore the latest AI-driven advancements in financial services. ?? Don’t miss out! Register today: https://lnkd.in/edBcxg8s #CUGI2025 #CreditUnions #CUSO #CreditUnionTech #DigitalBanking #CULeadership #FinancialServices #Payments?Converge Events

We’re thrilled to announce that interface.ai is a Gold Sponsor and the Opening Reception Host at the 2025 CU Growth & Innovation Summit (CUGI)! As a leader in agentic AI for credit unions and community banks, we’re transforming how financial institutions approach automation, compliance, and member experience. Our AI platform powers seamless interactions - across voice, digital, and employee-assisted channels - all through a single, autonomous AI brain. ?? Join us at the Opening Reception on April 1 to kick off CUGI 2025 and connect with leaders shaping the future of credit unions. We can’t wait to share how agentic AI is driving the next wave of innovation. Register here for a $100 discount with code INTERFACE100: https://lnkd.in/gt5u-BAV #CUGI2025 #CreditUnions #AIinBanking #VoiceAI #AgenticAI

“How will our members first react to speaking with AI?” That’s one of the most common questions we hear when credit unions consider launching Voice AI. Members are used to calling and speaking to a person - so how will they react when a virtual assistant picks up instead? ?? The truth? They adapt quickly - especially when you have a clear communication plan in place. Just ask WEOKIE Federal Credit Union who launched their Voice AI assistant “Okie” using a simple but powerful member education strategy. Before going live, they created a landing page - https://lnkd.in/g-qvVyTE - that explained: ? Who Okie is ? What Okie can help with (account balances, payments, locations, etc.) ? That members can speak naturally — and still reach a live agent anytime ? That Okie is secure, always learning, and available 24/7. The result? A smoother launch, more confident members, and a transformed contact center experience. If you want to hear about WEOKIE FCU'S AI journey, watch the on-demand webinar below with WEOKIE'S VP, Digital Branch, who helped launched Voice AI to their members.

? Final Day to Register! ? Hear WEOKIE Federal Credit Union's AI Success Story – Live Tomorrow WEOKIE faced the same challenges many financial institutions are still dealing with today: - High call volumes - Long wait times - Agent burnout Instead of outsourcing or hiring more staff, they turned to Voice and Chat AI — and the transformation has been incredible: ? 66% of calls automated ? $800K+ saved in just one year ? Lower agent attrition and higher satisfaction Join this live session to hear how they did it and their recommendations for other credit unions and community banks starting their AI journeys. ?? Register now: https://lnkd.in/gR73c2mr #VoiceAI #ChatAI #CreditUnions #DigitalBanking #AIinBanking

?? Big news! Forbes just featured our CEO & Co-founder, Srinivas Njay, in their latest article: “Is Agentic AI Ready To Handle The Way We Do Business?” As leaders in agentic AI for financial services, we’re proud to see Srinivas share his perspective on how autonomous AI agents can transform how banks and credit unions serve customers and support employees — not someday, but today. In the article, Forbes explores: - What agentic AI really means - Where it’s being applied effectively - And how leaders like Srinivas are driving real-world use cases in highly regulated industries like FS. At interface.ai, we believe AI shouldn’t just respond — it should take action. That’s why we are pioneering agentic AI agents and co-pilots in financial services that can open accounts, identify upsell opportunities, guide staff through complex workflows, and so much more — all securely and autonomously. Check out the full Forbes article below. #AgenticAI #VoiceAI #CoPilots #AIinBanking #Leadership #Forbes #CreditUnions #CommunityBanks

Exciting news from our client, interface.ai! ?? WEOKIE Federal Credit Union has successfully implemented interface.ai’s AI-powered Voice Assistant, cutting call wait times by 50% and transforming member experiences. By automating routine inquiries—like balance checks and loan payments—WEOKIE has not only improved customer satisfaction but also freed up human agents to focus on high-value interactions. This is a prime example of how AI is reshaping banking, making customer service both efficient and personalized. Read more about this game-changing transformation: https://lnkd.in/gsTHKDEG?