Leadership is imperative to the integration of AI agents into business operations. CEO Frank Fawzi recently discussed the challenges in The Business Journals, emphasizing that AI should simplify workflows, not complicate them: "Efficiency must also be at the forefront of AI adoption. Every aspect of an AI agent should enhance productivity and ease the burden on employees, rather than adding complexity." By strategically automating routine tasks and enabling data-driven decision-making, businesses can drive efficiency and innovation. Read more: https://lnkd.in/erQKahK3
IntelePeer
软件开发
Dania Beach,Florida 37,951 位关注者
An innovator in the AI-powered communications automation space.
关于我们
IntelePeer simplifies communications automation through advanced AI-powered solutions, helping businesses and contact centers reduce costs, enrich the customer experience, and accelerate ROI. Driven by generative AI, the company’s Communications Automation Platform works seamlessly within existing business software and infrastructure, enabling brands to automate complex processes quickly and effortlessly. Built for business users, IntelePeer's vendor-neutral platform and low-code solutions leverage world-class AI and analytics, empowering businesses to proactively resolve potential pain points and maintain context across channels and throughout the orchestrated customer journey. Follow us on Twitter (@IntelePeer) for the latest company updates and industry insights.
- 网站
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https://www.intelepeer.com
IntelePeer的外部链接
- 所属行业
- 软件开发
- 规模
- 201-500 人
- 总部
- Dania Beach,Florida
- 类型
- 私人持股
- 创立
- 2003
- 领域
- Cloud Communications、Cloud Calling、Cloud Contact Center、Cloud PBX、Enterprise Voice Services、VoIP、SIP Trunking、Carrier Enablement、Implementation & Solution Design、CCaaS、UCaaS、conversational Ai和Voice Automation
地点
IntelePeer员工
动态
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We're in Orlando for Enterprise Connect this week! We'll be showcasing the Holobox experience with an AI avatar, powered by IntelePeer and RAVATAR ?? Stop by AVANT booth #419 during expo hours or reach out to Jaime Matoba, Aqeel Shahid or you channel manager to talk!
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Daft Punk or Dental Mascot ?? We had a great time connecting with industry leaders, partners, and customers in San Antonio for Planet DDS' Orbit 2025! Our own Drew Popham, Alexa Benito (Sadeghi), Joe Galinanes and Sean Ashburner were in attendance sharing the power of #AI. Thanks to our partners as always The Jetty Group dentalrobot?, AI RCM, Voice and Workflow Orchestration for Dental Support Organizations
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AI-powered automation is evolving fast, but not all #AI is created equal. To truly transform customer interactions, businesses need #AgenticAI that goes beyond simple workflows to make smarter, more autonomous decisions. On March 27, join Opus Research and IntelePeer to explore the real-world impact of agentic AI and how companies are using purpose-built automation to drive better customer experiences and operational efficiency. Reserve your spot: https://bit.ly/3QJGoA2
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We are excited to be attending the 2025 ADSO Summit from March 17–19 in San Diego, CA! Join us at booth #504 to connect with our team—Alexa Benito (Sadeghi), Drew Popham, Joe Galinanes, and Sean Ashburner—and discover how our #AgenticAI is transforming the patient experience for DSO practices. Interested in scheduling a meeting? Let’s connect and chat about how we can help! ??: https://bit.ly/4hwlK13
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Join our live demo today to see AI in action for healthcare ?? At 1 PM PT / 4 PM ET, we will showcase how IntelePeer helps healthcare organizations streamline patient interactions, reduce wait times, and improve operational efficiency without overhauling existing systems. There’s still time to register! https://lnkd.in/eUsbACyK
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Attending The Millennium Alliance today? Join Mack Greene at his workshop discussing #AI, personalization, and customers interactions. Scan the QR code to request an invite! ??
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With approximately 150M transactions being handled by an #AI agent, IntelePeer saw unprecedented growth in AI bookings in 2024 surpassing the previous year's performance. ?? “IntelePeer was laser focused on AI in 2024 and customers across the board are turning to us to improve their customer interactions. Delivering self-serve autonomous AI agents, we’re moving the needle for our customers, enabling them to realize significant ROI by reducing the required labor to handle customer interactions, increase revenues, and drive measurable improvements in their customer and patient experiences," CEO Frank Fawzi. Throughout the year, more than 300M interactions were handled by IntelePeer’s platform, a more than 50% increase over the previous year. The platform continued to gain momentum across various industries, including an approximate 85% growth from the healthcare sector. ?? Read more: https://bit.ly/4iGKNQ2
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Healthcare organizations can’t afford inefficiencies. Patients expect fast, seamless service, and staff need solutions that reduce administrative burdens, not add to them. With IntelePeer’s AI-powered automation, healthcare providers can streamline appointment scheduling, #automate patient outreach, and improve contact center efficiency. Reduce wait times, enhance patient engagement, and free up staff to focus on what matters most: delivering quality care. Discover how AI-driven communications can transform your #healthcare operations: https://lnkd.in/ej-tCrng
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Today on #InternationalWomensDay, we recognize and appreciate the women who drive innovation, collaboration, and success at IntelePeer. We’re proud to celebrate their impact today and every day. Thank you for all that you do! ??
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