IntelePeer

We had a blast at The Millennium Alliance assembly in Austin last week! Our own Mack Green presented, alongside IntelePeer attendees Anthony Horn, Janelle Miller and Tom Dziersk ??

IntelePeer is proud to announce a new partnership with Unio Health Partners to enhance patient communication and improve operational efficiency. Through this collaboration, Unio is leveraging IntelePeer’s AI-powered SmartOffice and SmartEngage solutions to address key challenges such as long wait times, high call volumes, and patient no-shows. By automating patient interactions and communication, Unio is not only improving the patient experience but also increasing efficiency and reducing costs. “With SmartOffice, we are enhancing patient experiences while introducing greater efficiency and cost-effectiveness,” said Edward Cohen, President of Unio Specialty Care. This partnership marks a significant step forward in revolutionizing patient care, and we’re excited to continue driving innovation with Unio. Learn more: https://lnkd.in/eA6_t546

Leadership is imperative to the integration of AI agents into business operations. CEO Frank Fawzi recently discussed the challenges in The Business Journals, emphasizing that AI should simplify workflows, not complicate them: "Efficiency must also be at the forefront of AI adoption. Every aspect of an AI agent should enhance productivity and ease the burden on employees, rather than adding complexity." By strategically automating routine tasks and enabling data-driven decision-making, businesses can drive efficiency and innovation. Read more: https://lnkd.in/erQKahK3

We're in Orlando for Enterprise Connect this week! We'll be showcasing the Holobox experience with an AI avatar, powered by IntelePeer and RAVATAR ?? Stop by AVANT booth #419 during expo hours or reach out to Jaime Matoba, Aqeel Shahid or you channel manager to talk!

Daft Punk or Dental Mascot ?? We had a great time connecting with industry leaders, partners, and customers in San Antonio for Planet DDS' Orbit 2025! Our own Drew Popham, Alexa Benito (Sadeghi), Joe Galinanes and Sean Ashburner were in attendance sharing the power of #AI. Thanks to our partners as always The Jetty Group dentalrobot?, AI RCM, Voice and Workflow Orchestration for Dental Support Organizations

AI-powered automation is evolving fast, but not all #AI is created equal. To truly transform customer interactions, businesses need #AgenticAI that goes beyond simple workflows to make smarter, more autonomous decisions. On March 27, join Opus Research and IntelePeer to explore the real-world impact of agentic AI and how companies are using purpose-built automation to drive better customer experiences and operational efficiency. Reserve your spot: https://bit.ly/3QJGoA2

We are excited to be attending the 2025 ADSO Summit from March 17–19 in San Diego, CA! Join us at booth #504 to connect with our team—Alexa Benito (Sadeghi), Drew Popham, Joe Galinanes, and Sean Ashburner—and discover how our #AgenticAI is transforming the patient experience for DSO practices. Interested in scheduling a meeting? Let’s connect and chat about how we can help! ??: https://bit.ly/4hwlK13

Join our live demo today to see AI in action for healthcare ?? At 1 PM PT / 4 PM ET, we will showcase how IntelePeer helps healthcare organizations streamline patient interactions, reduce wait times, and improve operational efficiency without overhauling existing systems. There’s still time to register! https://lnkd.in/eUsbACyK

Attending The Millennium Alliance today? Join Mack Greene at his workshop discussing #AI, personalization, and customers interactions. Scan the QR code to request an invite! ??

With approximately 150M transactions being handled by an #AI agent, IntelePeer saw unprecedented growth in AI bookings in 2024 surpassing the previous year's performance. ?? “IntelePeer was laser focused on AI in 2024 and customers across the board are turning to us to improve their customer interactions. Delivering self-serve autonomous AI agents, we’re moving the needle for our customers, enabling them to realize significant ROI by reducing the required labor to handle customer interactions, increase revenues, and drive measurable improvements in their customer and patient experiences," CEO Frank Fawzi. Throughout the year, more than 300M interactions were handled by IntelePeer’s platform, a more than 50% increase over the previous year. The platform continued to gain momentum across various industries, including an approximate 85% growth from the healthcare sector. ?? Read more: https://bit.ly/4iGKNQ2