IntelePeer

This #Thanksgiving, we're pausing to reflect on what we’re most grateful for: our incredible team, partners, and customers. As we celebrate with family and friends, we wish you a season filled with gratitude, joy, and meaningful moments. ?? ?? What are you most thankful for this year? Share with us in the comments!

Sure, your brand may be interested in implementing #AI in your Customer Experience, but how much will you actually save? Our #ROI calculator lets you input your customer experience expenses to give you an estimate on cost savings, as well as agent time saved. Interested in seeing how much you'll save? Try it here: https://lnkd.in/eYZhgvB5

?? Ready to take your career to the next level with a job at the cutting edge of #AI? IntelePeer is #hiring, and we're looking for talented individuals to join our team. Whether you're a tech enthusiast or passionate about customer success, there's a role for you! Explore our open positions, learn about our vibrant work culture, and see how you can make an impact with us: https://lnkd.in/ezswJXBt

#BlackFriday is just around the corner—is your retail operation ready for the biggest shopping event of the year? ????? Ensure smooth, efficient, and customer-focused experiences by following our essential Retail Processes Checklist. From handling high call volumes to optimizing in-store and online support, this checklist provides key strategies to streamline operations and maximize sales ??: https://bit.ly/3YP0bBO

? We're live in four hours! Join our weekly live demo today at 1 PM PT/4 PM ET to see how our cutting-edge #AI Agent technology can transform #CX - all without a human agent. We'll finish the session with a live Q&A with presenters Drew Popham and Rebecca Ward Nelson ?? Don't miss out: https://lnkd.in/eUsbACyK

?? Today’s the day! Join us this morning at 9 AM PST / 12 PM EST for a live Expert Interview with IntelePeer’s CPO Brandon Nott and VP Michael Ciancio. Get ready to unlock insights on scaling personalization and boosting operational efficiency. Don’t miss this chance to elevate your customer experience strategy—there’s still time to sign up! ?? Register here if you haven't already: https://lnkd.in/eh_TFsCQ

Do you know what DSO, FCR, and IVR stand for? If not, you're not alone. The world of #AI and #CX can be confusing, but we're here to help ??. Check out the glossary page on our website, for an ever-expanding list of commonly used industry terms and their definitions. Cheers to continuous learning! https://lnkd.in/e9BppNTU

IntelePeer is proud to announce our partnership with 42 North Dental to enhance #PatientCare and satisfaction ??. A leading #DSO based in the Boston area, 42 North Dental supports 38 practice brands and 100+ locations. As part of the partnership, 42 North Dental will deploy IntelePeer’s SmartOffice solution, powered by the latest in #GenerativeAI technology, throughout its practices to automate and offer self-serve options for inbound and outbound customer calls, giving patients peace of mind knowing their inquiries will be handled and resolved quickly and efficiently. “By tapping into the power of AI, our SmartOffice solution allows healthcare organizations and dental practices to elevate patient-centric experiences, while reducing labor costs, and realizing a return on investment in a matter of weeks," said IntelePeer CEO, Frank Fawzi Read the full release here ??: https://bit.ly/40S7jQo

We're in Nashville for Intelisys Channel Connect! ???? Partners can meet us at our booth, #410, during expo hours, or can schedule a meeting with our team at the IntelePeer table in Room 204. In addition, the IntelePeer team is also hosting two breakout sessions! Chris Brennan is hosting a breakout today in room 207C from 2:40 PM - 3:15 PM CT, while Jaime Matoba is hosting a session today in room 209A at 3:25 PM. Don't miss out! Scott Bahnson Beth Burgener, MBA #ICC24

At IntelePeer, we believe reliable, responsive communication is essential, especially in critical moments ??. In this Forbes Technology Council article, CEO Frank Fawzi discusses our strategy for reimagining #CustomerCommunications to help businesses reach customers effectively when it matters most. We’re committed to innovating solutions that adapt to today’s high expectations for speed, reliability, and personalized service. Explore how we’re reshaping customer interactions: https://bit.ly/48S9p4H