INFOTANK

“Have you tried turning it off and on again?” I’m sure you’ve heard that a time or two from your IT support. And I get it—it sounds like a lazy response. But here’s the thing: it actually works. I once had a client whose entire system was running slow. They were convinced it was a network failure. Panic was setting in. After a few minutes of troubleshooting, I said the inevitable, "Let's try a reboot". Silence (I could hear his eyes roll) and then, "Well… no." One reboot later? Everything was back to normal. Systems, just like people, need a reset. Memory builds up, processes get stuck, and small issues snowball into bigger ones. A simple reboot clears the clutter and gets things running smoothly again. But if you consistently have to reboot, it could be a sign of a deeper issue.

Everyone thinks a cybersecurity breach won’t happen until it happens to them. From ransomware attacks to phishing scams and data breaches, small businesses are at risk of a cybersecurity breach every day. Studies show that a small business's average cost for a breach is climbing, and in some cases, it exceeds $4 million. But the damage doesn't just reflect lost money: it's the downtime, legal fees, and potentially your reputation. After all, how would you explain to your customers that their sensitive data was exposed because your systems weren’t secure? The good news is that this can be avoided. With Cybersecurity as a part of managed services, small businesses can proactively shield their business from these rising threats 🛡️

An email almost cost my client $20,000. One of my clients, a small business owner, received an email that looked exactly like an invoice from his vendor. With one single click, his banking details could’ve been compromised. The takeaway? Cyberattacks aren’t just on big companies. Phishing scams target small businesses because they assume their security is weak. While they can look legitimate, there are some common traits to help spot a phishing message: ❌ Suspicious sender email addresses or domain inconsistencies ❌ Sense of urgency ❌ Grammatical errors and misspellings ❌ Unsolicited attachments or links If you suspect a phishing email: ✅ Don’t click on links or open attachments ✅ Report it immediately and delete it from your inbox I always recommend that all businesses take cybersecurity measures, whether email and spam filtering or regular security training for staff. At InfoTank, we build all of those protections into our managed service package for our clients. The best defense is knowing what to look out for.

If your IT guy only shows up when things break, you don’t have IT support. You have an expensive repairman 💯 I see this all the time. People think they have their IT covered because they have a guy who fixes things when they go down. And that’s fine…until it’s not. Imagine this: Your system crashes, and everything (customer records, invoices) is wiped out. You thought you had backups, but they weren’t working → no one had ever tested them. Your business is now facing downtime, lost revenue, security risks, and a hard lesson. IT isn’t about fixing things—it’s about preventing. If your IT guy isn’t having these conversations with you, you should start asking yourself why.