ISG (Information Services Group)

??We’re looking for the most inspiring women in technology & business!?? Do you know a woman who is driving AI innovation, breaking barriers or leading her organization through a major transformation? ?? Now’s your chance to nominate her for the ISG Women in Digital Awards and give her the recognition she deserves! Nominate today?? https://lnkd.in/eKZuzNzq #womenindigital #nominate #womenintech #womeninbusiness

??? Last year's research revealed that in +70% of the case studies, the primary objective of the partnership was the operational transformation of the client’s business.?? https://bit.ly/3R2ewqQ ???There was a significant focus on modernizing the operating model and eliminating legacy systems. This emphasis on operational efficiency and transformation reflects a shift from the previous years, and potentially a move toward an AI-ready enterprise. Do you have a good story about transforming operations? Submit your case study to ISG Case Study Research here ???? https://bit.ly/3FoI6o3 #casestudyresearch #legacysystems #operationaltransformation

????ISG is excited to mark the successful conclusion of our first class of SheRise interns???? Created by?Namratha Dharshan, SheRise is a new internship program for women looking to restart their careers after a break or to join the corporate world as new graduates. Lovely Mitra,?Priyanka Reddy?and?G K Vaishnavi?joined the Bangalore office in December as research analysts, gaining experience and industry exposure. Check out their thoughts on the program below ???? ?? "This internship was transformative, equipping me with technical expertise and soft skills," said?Lovely Mitra, who is restarting her career after a break. "A highlight was winning the talent show at the 2025 kick-off event! The guidance from the CSR team and learning about ISG’s industry was invaluable." ?? Priyanka Reddy, who is also re-entering the workforce after a career break, said: "Working on the 2025 Procurement Study strengthened my analytical skills and deepened my industry knowledge. The support from my mentors made this journey exciting and enriching, shaping me into a more meticulous and insightful professional." ?? "Gaining hands-on exposure in project management, stakeholder coordination and process optimization was incredibly rewarding,"?said?G K Vaishnavi, a new graduate. "The structured mentorship and supportive environment helped me grow immensely." ?? "This program has been a steppingstone for success, and we are excited to continue supporting women in their career journeys,"?Namratha Dharshan?said. "ISG is here to empower women, whether they’re looking to restart, upskill or begin their professional path." #womenindigital #womenintech #womeninbusiness

In this video, ISG's Steven Hall recaps our 4Q24 #ISGIndex predictions for 2025. To get all the latest data and insights from our ISG Index market intelligence, register for the 1Q25 call on April 10 at 9 am ET here?? https://lnkd.in/ePTXnKpV #1Q25 #marketintelligence

? Announcing the launch of our global capability center study! ? This study found that #GCC staffing is shifting away from mostly labor arbitrage to also deliver higher-skilled work and expertise. Overall staffing levels will remain largely unchanged, but the mix of skills will focus more on AI and data analytics abilities. For more insights: ?? Check out the press release here?? https://lnkd.in/e-6vY576 ?? Read the one page study summary here?? https://lnkd.in/ePqdMGQn #globalcapabilitycenter #ISGresearch | Alex Bakker, Michael Dornan, Sunder S., Stanton Jones

Next week is the ISG Xperience Summit in NYC! Check out this message from event chairperson, Wayne Butterfield below on why to attend - it's not too late to register. You can register here ?? https://lnkd.in/edMGBEvi #customerexperience #ISGEvents #employeeexperience

ISG's Namratha Dharshan was featured in this article by The Times of India on the need for Indian IT firms to reinvest cash flows in innovation and global capabilities in the face of AI disruption. Check it out here?? https://lnkd.in/eYvqJu2x ??? "Many of the IT majors recognize that the traditional business models amidst a fast-changing technology landscape will not be sufficient to address the needs that will arise in the future. IT services companies must strike a delicate balance between fostering innovation and meeting shareholder expectations for predictable returns,” said Dharshan. #AIinvestment #indianIT #AIdisruption

ISG's Prashant Kelker was featured in this article by CIO Online on how to know if a business process is right (and ready) for Agentic AI. Check it out here?? https://lnkd.in/ee48ruUg ?? ???“A successful agentic AI strategy starts with a clear definition of what the AI agents are meant to achieve. It’s essential to align the AI’s objectives with the broader business goals. Agentic AI needs a mission. Without a clearly defined purpose, it’s like sending a ship to sea without a destination,” he told the magazine. #AgenticAI #AIstrategy

Next week is the ISG Xperience Summit in NYC! Check out this message from event chairperson, Wayne Butterfield below on why to attend - it's not too late to register. You can register here ?? https://lnkd.in/edMGBEvi #customerexperience #ISGEvents #employeeexperience

The two biggest trends in the IT & business services industry recently have been GenAI adoption and an increasing interest in GCCs. While the two trends might seem disconnected – one is a technology, and one is a delivery model – they both share the same objectives: saving money and driving output. Learn more in the full #ISGIndexInsider article ?? https://lnkd.in/eMXQxk9h #generativeAI #globalcapabilitycenters #GCC | Alex Bakker, Sunder S., Stanton Jones