“We’re ensuring our members continue to receive the highest level of service and security with this powerful combination of technology solutions. The seamless integration process exceeded our expectations, and seeing the increase in operational efficiency as more members enroll has truly been rewarding. Our members have also shared enthusiasm for these improvements.” - Ronald Belle, President and CEO of AmeriCU Credit Union #technology #bankingindustry #data #strategy #banking #security #safety #financialservices #tech #customerexperience #development #customerservice #banks #callcenter #fraudprevention #fraud #creditunions #lending #authentication #creditunion
Illuma
软件开发
Plano，Texas 1,629 位关注者
Effortless and secure real-time voice authentication solution.
关于我们
Illuma is a FinTech and R&D company headquartered in Plano, Texas. The organization’s flagship product, Illuma Shield?, replaces traditional knowledge-based authentication practices with an effortless and secure real-time voice authentication solution to enhance caller experience, improve operational efficiency, and prevent fraud in credit union and bank contact centers.
Enhancing Caller Experience, Efficiency, and Security
With Illuma Shield?, authentication time is reduced by over 90%, allowing callers to be verified seamlessly through their unique AudioPrint?, which captures distinct voice and device characteristics.
? Personalized, Frictionless Interactions: Callers enjoy a smooth, branch-like experience without cumbersome security questions.
? Efficiency-Driven Support: By eliminating authentication-related delays, agents can focus on assisting callers quickly and effectively.
? Advanced Fraud Prevention: Voice biometrics provide a more secure and reliable alternative to traditional authentication methods, significantly reducing the risk of impersonation or fraud.
Seamless Integration, Proven Results
Our passive voice authentication system works effortlessly in the background, ensuring a seamless user experience from day one.
? Rapid Deployment: Implementation takes days, not months.
? High Adoption Rates: Over 95% of members invited to enroll opt in.
? Agent-Friendly: 100% of agents report ease of use.
Empowering Financial Institutions with Cutting-Edge Technology
Illuma partners with credit unions and banks to bring enterprise-grade voice biometrics, AI, and machine learning to financial institutions—without the high costs associated with enterprise technology.
At Illuma, we are committed to empowering financial institutions with state-of-the-art authentication solutions that enhance security, streamline operations, and elevate the account holder experience.
- 网站
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https://illuma.cx
Illuma的外部链接
- 所属行业
- 软件开发
- 规模
- 11-50 人
- 总部
- Plano，Texas
- 类型
- 私人持股
- 创立
- 2016
- 领域
- Intelligent Systems、Machine Learning、Signal Processing、Software、Voice Authentication、Fraud Prevention和Voice Biometrics
地点
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主要
获取路线
7700 Windrose Ave
Suite G300
US，Texas，Plano，75024
Illuma员工
动态
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Illuma转发了
Thrilled to welcome Illuma as an #Emerge2025 Gold Sponsor! ?? Illuma is committed to empowering financial institutions with state-of-the-art authentication solutions that enhance security, streamline operations, and elevate the account holder experience. Here’s to you Illuma for joining us on this exciting journey!??? ?? RSVP Today: https://lnkd.in/dT7C8Ju9 Ashish Garg, Chandra Bhople, David Ginsburg, Arun Rao, Kavitha Nalla, Nandita Verma, Jim Cairns, Ashish Rathi, Sebastien LeMenager, Jason Smith, Mark Damon, Greg Lander, Prasad Shrotri, Amir Tajkarimi, Michael Pupil #Sponsorship #EventPartners #Illuma #Fintech #DigitalBanking #FinancialServices #BankingTechnology #VoiceAuthentication #CreditUnions #CommunityBanks #EltropyEmerge #EmergeStronger
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?? Attention Banks & Credit Unions: Is Your Call Center Fraud Defense Strong Enough? Fraudsters are getting smarter, exploiting social media and data breaches to bypass security measures. A single fraud incident can put your institution’s reputation at risk. That’s why it’s time to rethink traditional safeguards. At Illuma, we’re dedicated to protecting community financial institutions (CFIs) and their account holders from social engineering and account takeovers with cutting-edge fraud prevention solutions. ?? Learn more: https://lnkd.in/gYbDKNRm What steps are you taking to strengthen your fraud prevention strategy? Drop your thoughts in the comments! ?? #technology #bankingindustry #data #strategy #banking #security #safety #financialservices #tech #customerexperience #development #customerservice #banks #callcenter #fraudprevention #fraud #creditunions #lending #authentication #creditunion
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Experience the future of call center technology today with Illuma Shield?! ?? Our streamlined, cost-effective solution has been skillfully engineered to blend into your current systems effortlessly. Here's why Illuma Shield? is the optimal choice for call centers: - Privacy-Prioritized: Empowers PII protection with proprietary and irreversible AudioPrints?. - Streamlined Integration: Plug-n-Play for popular contact center platforms. - Scalability: Whether it's call centers or virtual agents, it scales with ease. Interested in elevating your operations and bolstering privacy? Find out how Illuma Shield? can revolutionize your call center operations today! https://illuma.cx/ #technology #bankingindustry #data #strategy #banking #security #safety #financialservices #tech #customerexperience #development #customerservice #banks #callcenter #fraudprevention #fraud #creditunions #lending #authentication #creditunion
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Voice biometrics is transforming identity verification by offering a seamless and highly secure way to protect sensitive information. At Illuma, we’re passionate about empowering businesses to stay ahead in fraud prevention while delivering a frictionless account holder experience. ? What is voice biometrics? It’s a cutting-edge technology that verifies identity using the unique characteristics of a person’s voice—similar to a fingerprint, but far more adaptable. Whether it’s securing banking transactions, protecting health records, or enabling voice-activated e-commerce, voice biometrics offers unparalleled accuracy, security, and convenience. ?? Curious about how it works, its benefits, or the costs involved? Read the full article where we answer your questions and discover everything you need to know about voice biometrics. #technology #bankingindustry #data #strategy #banking #security #safety #financialservices #tech #customerexperience #development #customerservice #banks #callcenter #fraudprevention #fraud #creditunions #lending #authentication #creditunion
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Illuma转发了
How AI and voice biometrics intersect. How does voice authentication use AI? Are deepfakes the biggest fraud threat in the call center? Find out in this Illuma article: https://hubs.ly/Q039_7zk0
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Illuma转发了
?? Meet our first load of FinovateSpring demoers!?? We cut to the core of innovation by carefully selecting services and solutions from across the fintech spectrum so you can see exciting real-world applications! Over 2 days you’ll see over 50 companies showcasing their latest tech for 7 minutes to gain an idea as to how they can help your business thrive ?? Joining us in San Diego already are Auditive, BankShift, Casca (YC S23), Cinareo, CollaborationRoom.ai, Covet, Cratoflow, Crosswise Risk Management, Crux Analytics, Express Wages, Herd Security, Illuma, Instarails, Intellect Design Arena Ltd, Invesst, Kaian, Layerup, Mati Labs, Penny Finance, QuickFi, StackAI, SuperMoney, Tavant and Winnow Solutions, LLC! Discover more about them and the problems they solve ?? https://spr.ly/60450JPGd #Finovate #fintech #financetech #financesolutions #bankingsolutions
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Illuma转发了
Exciting times at Fintech Meetup in Vegas! Team Illuma is here, connecting with industry leaders, exchanging ideas, and showcasing how we’re driving innovation in financial security and authentication. If you’re at the conference, let’s connect!
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Ready to elevate your caller verification process? ??? ? Cost-effective ? Quick & seamless setup ? User-friendly design ? Proactive support team At Illuma, we deliver cutting-edge voice authentication tailored for community financial institutions—without the hefty price tag. Our secret? We collaborate closely with credit unions and local banks, not just as customers, but as investors and co-innovators. Their insights fuel our innovations, ensuring our solutions address real-world challenges. Let’s enhance your caller verification together! Connect with us here: https://illuma.cx/contact #technology #bankingindustry #data #strategy #banking #security #safety #financialservices #tech #customerexperience #development #customerservice #banks #callcenter #fraudprevention #fraud #creditunions #lending #authentication #creditunion
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Illuma转发了
Exciting times at Fintech Meetup in Vegas! Team Illuma is here, connecting with industry leaders, exchanging ideas, and showcasing how we’re driving innovation in financial security and authentication. If you’re at the conference, let’s connect!
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