The journey to customer loyalty starts at awareness. With IDI Billing Solutions’ advanced B/OSS platform, telecom providers can create experiences that resonate from the very first interaction. Learn how you can engage customers early, streamline transactions, and build long-term loyalty by delivering exceptional value every step of the way. ?? Check out the full blog here: https://lnkd.in/d4_vCBP5 #CustomerJourney #TelecomInnovation #BOSS #CustomerEngagement #IDIBillingSolutions #BuildingABetterExperience #IdeasIntoGrowth
IDI Billing Solutions
电信业
Victor,NY 2,207 位关注者
IDI is a leading provider of Billing, Automation and Workflow solutions for the telecommunications industry.
关于我们
For nearly 30 years, IDI Billing Solutions has been a trailblazer in the telecom space—revolutionizing the industry through a world-class, cloud-based billing and operations support system (BSS/OSS). Designed to support innovative offerings, complex rating schemes, and diverse business models, the IDI platform delivers on our commitment by providing customers with the freedom and flexibility to: ? Automate operations and maximize efficiency ? Expand services and quickly grow revenue ? Enhance the digital customer experience ? Seamlessly scale as their business grows
- 网站
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https://www.idibilling.com
IDI Billing Solutions的外部链接
- 所属行业
- 电信业
- 规模
- 51-200 人
- 总部
- Victor,NY
- 类型
- 私人持股
- 创立
- 1996
- 领域
- Telecom billing、point of sale、POS、mobile billing、communications billing、wireless billing、MVNO billing、subscription billing、SaaS billing、Cloud Provider Billing、Tax management和IoT
地点
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主要
7615 Omnitech Place
US,NY,Victor,14564
IDI Billing Solutions员工
动态
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???????????? ??????????, ?????????????? ??????????????????: ?? ?????????? ??????’?? ?????????????? ?????????????? ???? ?????? - https://lnkd.in/gWzYhSRt What does a day powered by IDI’s Web Sales Solutions look like? ?? Streamlined inventory management ?? Seamless prepaid plan setups ?? Single transactions for wireless and fiber services ?? Automated tax compliance … and so much more! ?? Our newest blog follows a day in the life of Taylor, a sales rep at ConnectCo, as she leverages IDI’s Web Sales Solutions to deliver exceptional service, drive efficiency, and simplify every transaction. Explore how Taylor uses these tools to tackle everything from family phone upgrades to seamless fiber installations. Plus, experience our solution hands-on in our interactive product tour. ?? https://lnkd.in/gWzYhSRt #TelecomSales #SalesEmpowerment #InteractiveDemo #IDI #CustomerSatisfaction #BuildingABetterExperience #IdeasIntoGrowth
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Trust and security are essential—and increasingly challenging—in the digital age. In this clip, Avi Dasgupta, CTO at IDI Billing Solutions, shares why cybersecurity must be a continuous, proactive effort. Avi discusses how the rapid evolution of business processes and cyber threats demands ongoing vigilance, adaptability, and commitment to protection. Watch to learn how businesses can stay ahead of shifting cyber risks and safeguard customer trust in a dynamic environment. Check out the full interview to learn more about managing third-party risks, security investments, data privacy, and more: https://lnkd.in/ggkfEaUq #CyberSecurity #DigitalTrust #TechLeadership #CyberThreats #DataProtection #IDIBillingSolutions #RiskManagement #BuildingABetterExperience #IdeasIntoGrowth
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In the fast-paced communications industry, flexibility is key to success. At IDI, we understand that each business has unique requirements and challenges. That’s why our partnership with Salesforce provides the most adaptable solutions on the market. Our flexible integration options give you the freedom to choose what fits your unique needs—whether it’s a full end-to-end solution, a hybrid approach, or targeted billing capabilities. With IDI Billing Cloud, you can drive digital transformation, streamline your operations, and deliver exceptional customer experiences, all while keeping the agility to adapt to future demands. Ready to take your billing to the next level? Learn more here: https://lnkd.in/g-x8uXFQ #BillingSolutions #TelecomInnovation #DigitalTransformation #Salesforce #BillingCloud #BuildingABetterExperience #IdeasIntoGrowth
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?????? ?? ?????????????? ???????????? ?????????????? ?????? ???????????????? ???? ????????: https://lnkd.in/gSA4-Hmr The telecom landscape is evolving quickly—are you ready for what’s on the horizon in 2025? ?? Our team at IDI Billing Solutions dives deep into the trends set to transform the industry. From 5G deployment strategies to advancements in AI and automation, we explore how providers can anticipate customer needs, drive growth, and meet regulatory shifts. Ron Whaley, Carmen DeFeo, Derrick Van Grol, and Steve Smithwick share expert insights on the opportunities and challenges that lie ahead. Learn more about the top trends shaping telecom in 2025 ?? https://lnkd.in/gSA4-Hmr #TelecomTrends #FutureOfTelecom #5G #AI #Innovation #DigitalTransformation #IDILeadership #BuildingABetterExperience #IdeasIntoGrowth #2025TelecomTrends
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???? Proud to see our customer, IT&E, pushing the boundaries of connectivity in partnership with Cape to deliver cutting-edge 4G/5G telecommunications for the U.S. Navy. In a recent trial on the USS Abraham Lincoln, IT&E’s network provided reliable data connectivity up to 130 miles offshore — a major achievement in enabling secure, high-speed connections for naval operations. This innovative collaboration offers a secure alternative to satellite, using Cape’s Strategic MVNO on IT&E’s robust 4G/5G network, ensuring seamless communication for those who serve. At IDI Billing Solutions, we're thrilled to support IT&E’s infrastructure and mission to advance connectivity solutions across the Indo-Pacific and beyond. #TelecomInnovation #SecureConnectivity #IDIcustomers #5G #MilitaryTech #Connectivity https://lnkd.in/ehe-KnRY
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To all veterans, thank you for your bravery, resilience, and commitment. We stand with you, honoring your service today and every day. #VeteransDay
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At IDI, we know that achieving your telecom goals takes more than innovative ideas. It requires rock-solid systems, seamless execution, and a partner who’s committed to your success. Our B/OSS solution is designed to be the reliable backbone of your operations, supporting everything from billing to new service rollouts. With IDI by your side, you’re free to focus on what really matters: delivering value to your customers and growing your business. ?? Read more in our blog about how IDI can bring your strategic vision to life. https://lnkd.in/gcU7J4Yu #TelecomIndustry #ProjectSuccess #IDI #BuildingABetterExperience #IdeasIntoGrowth #ProfessionalServices?
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???????????????? ?????????? ???? ???????? ???????? ??????????????????????: ?? ???????? ?????????????????? - https://lnkd.in/gdheYyyj Establishing trust in the digital era is more difficult than ever. With the constant evolution of cyber threats, telecom companies facing heightened risks that can have devastating consequences. A single breach can be catastrophic, not only in terms of financial loss but also in terms of customer trust and business continuity. In this challenging environment, trust isn’t just about preventing breaches; it’s about embedding risk management into every level of the organization. Effective security requires a proactive approach that identifies potential vulnerabilities, mitigates threats, and ensures robust protections are in place. In our newest POV paper, "???????????????? ?????????? ???? ???????? ???????? ??????????????????????: 7 ???????? ??????????????????" we share exclusive insights about safeguarding your organization, strengthening partner relationships, and building a security?first culture to protect your business and its customers. ?? Download the POV paper to learn more: https://lnkd.in/gdheYyyj #DataSecurity #TelecomIndustry #BestPractices #Encryption #DataProtection #BuildingABetterExperience #IdeasIntoGrowth #Cybersecurity #Security #TelecomSecurity
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In today’s digital era, the divide between connected and unconnected communities is more evident than ever. High-speed internet is crucial for economic and social progress, yet many rural and underserved areas still lack access to essential digital resources. Telecom service providers have a unique opportunity to change this. By expanding infrastructure, offering affordable solutions, and promoting digital literacy, they can empower marginalized communities and foster greater equality. At IDI, we’re committed to helping providers close this gap through innovative, flexible, cloud-based B/OSS platforms designed to deliver efficient and tailored services in even the most remote areas. Want to learn how service providers can be a driving force in bridging the digital divide? Read our full blog here: https://lnkd.in/gsj37jyT #DigitalDivide #Telecom #InclusiveGrowth #IDIBillingSolutions #CloudTechnology #IdeasIntoGrowth #BuildingABetterExperience