Hyperbound转发了
Two weeks ago, we joined a $5.7 billion enterprise automation company and 200+ sales reps at their SKO in Seattle. If you follow Atul's posts, you already know I'm talking about, Workato! It's always great to be in a room full of sharp, motivated sellers. Right now, discovery is more important than ever. Workato's platform is powerful, flexible, and solves a ton of different problems for different personas. Which means their reps aren't just selling a tool, they’re helping buyers figure out what they actually need. Every org has 100+ problems. The challenge? Helping them prioritize the one that actually matters. In the past, this wasn't as difficult. Workato had fewer products, fewer use cases, and a simpler sales motion. But today, deals are getting more complex. Their reps have to: 1. Get deep on a buyer's business pain. Reps need to go beyond surface-level pain points and dig into the real problems buyers face. It’s not enough to hear, "We need automation." They need to uncover why that’s a priority, what’s blocking progress, and what success looks like for the business. If they can't connect the dots between the buyer's biggest pain and Workato’s solution, they’ll lose to a competitor who can. 2. Be the expert in the room. Today's buyers expect sellers to teach them something new. They don't want a demo of features - they want guidance on industry best practices, process optimization, and how other companies in their space are solving similar problems. Reps who show up as consultants rather than product pushers win more deals, because buyers trust them to lead the conversation. 3. Navigate multi-threaded deals. A single champion isn't enough anymore. Reps have to navigate entire buying committees, each with different priorities and concerns. The CFO wants to know the financial impact. The Ops team wants to know how it integrates. The end users want to know if it actually makes their job easier. The best reps tailor their approach to resonate with every key stakeholder. At SKO, we presented how reps can actually practice discovery calls - not just learn about them. We even had one of their enterprise reps, Taylor Cunningham, come up on stage and present their AI roleplay in front of the entire room. And the takeaway was immediate: Leaders saw firsthand how roleplays are making a comeback in prepping reps. With 500+ reps, structured practice is the only way to scale development. AI isn't replacing B2B sales anytime soon. But the reps who get the most practice and refine their skills the fastest will be the ones who thrive. Shoutout to Ashley Austin, Vijay Tella, Maria Joseph, Chandar Pattabhiram, Taylor, and the rest of the Workato team for an incredible event and for having us be a part of it! And thank you to Gaurav Agarwal from ClickUp who spent some of his valuable time grabbing dinner with us during the same week, showering some of the best advice we've heard in the last year, pumping us up!