Hyatt Regency Indianapolis

Hyatt Regency Indianapolis is defined as much more than bricks and mortar. It is the colleagues and caliber of colleagues that work with in that make the difference between a hotel and a Hyatt. If you are interested in a career at Hyatt Regency Indianapolis. Please click here <https://lnkd.in/gxZfCZQ4> and we will reach out to you directly! #career #hiring #hospitality #hotel #joinourteam #nowhiring

?? Join us in celebrating Maria Pimentel Soto, our Heart of House Associate of the Month for August 2024! ?? Maria is a shining star on our housekeeping team, diligently working in our lobby and back of house spaces to create an inviting and spotless environment for everyone. ? Her consistent efforts in keeping the lobby and reception area tidy have not gone unnoticed—even her colleagues have remarked on her dedication! What sets Maria apart is her unwavering commitment to excellence. She goes above and beyond her job duties to serve our guests, ensuring that the lobby and bathrooms are always clean and that every guest request is promptly taken care of. ?? Her initiative and passion are evident in everything she does, and her presence brings a sense of assurance that everything is under control. ?? Maria embodies our Evolutionary Spirit, always open to new ideas and adapting to the needs of our guests. She fosters a Culture Rooted in Community, creating a welcoming atmosphere where guests feel valued and cared for. Her Insightful Approach is reflected in her attentive interactions with guests, always greeted with a warm smile and genuine care. One of her nominators put it best: “Maria is definitely an experienced lobby porter. Her willingness and commitment shine through in her work. I feel lucky to have her on my team!” ?? Thank you, Maria, for your hard work and dedication! You truly make a difference in our guests' experiences, and we are grateful for everything you do. Let’s hear it for Maria! ?? #WorldofHyatt #HyattRegency #HyattIndy #DreamTeam

?? Huge congratulations to Jennifer Straube, our Front of House Associate of the Month for August 2024! ?? Jennifer is an absolute powerhouse at our Front Desk, and her impact is felt daily by both our guests and team. ?? From her exceptional check-in process scores to leading the way in World of Hyatt Enrollments, Jennifer is always striving to provide top-notch service. ?? Her interactions with our guests have earned her numerous name mentions in Medallia and TripAdvisor reviews—and it’s no surprise why! Jennifer's dedication to going above and beyond doesn't go unnoticed. Here’s what one guest had to say: "Special props to your front desk worker Jennifer. I had a pleasant check-in and check-out process with Jennifer. She recognized the problem, had a solution, and took care of it quickly. I wish customer service was like this everywhere I travel. I am a Hilton Lifetime Diamond member and was impressed with the service Jennifer provided." ?? We couldn't agree more! Jennifer’s commitment to making each guest feel valued and cared for exemplifies our Culture Rooted in Community, always creating a welcoming space for guests and colleagues to come together. Her Insightful Approach to recognizing and solving problems with ease is what makes her interactions truly standout. ?? Jennifer also embodies An Evolutionary Spirit, constantly seeking new ways to enhance the guest experience and pushing herself and the team to new heights. We see a bright future ahead for her and are so grateful to have her leading the charge at our Front Desk! Way to go, Jennifer! ?? We’re incredibly proud of you and lucky to have you on the team!?#WorldofHyatt?#HyattRegency?#hyattindy?#dreamteam

?? A big round of applause for Karen Roush, our Heart of House Associate of the Month for July 2024! ?? As the Executive Assistant to our General Manager, Karen is truly the heart and soul of our operations—doing it all with grace, efficiency, and kindness. Her dedication shines through every task, big or small, and her positive energy impacts everyone she encounters. ? A Culture Rooted in Community: Karen embodies the spirit of togetherness. Whether she’s helping out in Accounting, assisting in Housekeeping, or lending a hand in Reservations or the Regency Club, Karen is always willing to jump in and help her co-workers. She makes this hotel feel like a true family for both guests and colleagues alike. ?? An Insightful Approach: Karen doesn’t just get things done; she does it with incredible thoughtfulness. From solving problems—whether it’s sweeping a floor, heating up breakfast, or grabbing a parking card for an associate—to offering a kind word and a smile, she’s always there when you need her. She goes out of her way to ensure that no task goes unhandled and no person goes unnoticed. Her sincerity and dedication are felt in every interaction, making everyone’s day just a little brighter. ?? Always Evolving: Karen’s role stretches across every department, and she meets every challenge with an open mind and can-do attitude. You can find her everywhere in the hotel, from answering calls at the front desk to handling behind-the-scenes tasks like invoices and bank drops. Her ability to adapt, problem-solve, and excel in whatever role is needed is truly phenomenal. Karen’s presence is felt in every corner of our hotel, and when she’s not here, her absence is deeply noticed. We are so lucky to have someone as committed, thoughtful, and dedicated as Karen. Thank you, Karen, for everything you do—you are simply amazing! ???? #WorldofHyatt #HattRegency #CommunityFirst

?? A huge congratulations to Natasha Quinn, our Front of House Associate of the Month for July 2024! ?? As a Banquet Captain, Natasha exemplifies the very best of our core principles: ?? Embracing Evolution: Natasha is always open to new ideas, bringing innovative changes to our banquets team that benefit everyone— from servers to Convention Setup Services. Her approach makes it easier for the entire team to deliver exceptional service, no matter the size or complexity of the event. ?? Community-Centered Leadership: Natasha is the epitome of a team player, creating a sense of unity and collaboration at every event. She works closely with her teammates, sitting down to plan ahead, ensuring that every detail is covered so events flow smoothly and successfully. Her commitment to the team’s success is truly inspiring. ?? Insightful in Every Detail: Known for her meticulous attention to detail, Natasha ensures nothing gets overlooked. Her dedication to improving processes and making sure that no information is missed helps elevate every guest’s experience and inspires the rest of the team to achieve the same high standards. Natasha’s leadership and dedication shine in everything she does. Her nominators couldn't have said it better—she's an amazing trainer, mentor, and collaborator who makes a huge impact on the team every single day. We're lucky to have her! ?? Congrats, Natasha, and thank you for all you do! ???? #WorldofHyatt #HyattRegency #LeadershipInAction #CommunityFirst

?? Celebrating Jimmy Ryan: Manager of the Quarter for Q2! ?? Jimmy Ryan, our stellar Engineering Floor Manager, embodies our brand principles in every way: ?? An Evolutionary Spirit: Jimmy is always open to new ideas and approaches, ensuring that our building and facilities are in top-notch condition. His dedication to continuous improvement is evident in his proactive problem-solving and innovative solutions. ?? A Culture Rooted in Community: Jimmy makes it his mission to know every associate, in every department, by name, fostering a strong sense of community and belonging. His genuine care for his team, coworkers, and the state of our building creates a supportive and positive environment for everyone. ?? An Insightful Approach: Jimmy is renowned for his helpfulness and reliability. He not only promises to fix things but ensures that everything is in good working order. He consistently checks in to make sure we are happy with the results and celebrates the achievements of his team, sharing positive guest feedback and boosting morale. His nominators highlight his incredible helpfulness, dedication to the team, and commitment to maintaining the highest standards of our facilities. Jimmy's efforts to improve our working order and customer service scores are truly commendable. Congratulations, Jimmy, on this well-deserved recognition! Your contributions have a significant impact on our community, and we are grateful for your dedication and leadership. ???? #ManagerOfTheQuarter #EngineeringExcellence #HyattRegency #WorldofHyatt

?? Celebrating Paul Cummins: Hospitality Partner of the Quarter for Q2! ?? Paul works with Encore, helping manage the Audio/Visual elements for events at Hyatt Regency, and he truly exemplifies our brand principles: ?? An Evolutionary Spirit: Paul constantly embraces new ideas and goes above and beyond to enhance the guest experience. For instance, during the Olympic trials, Paul took the initiative to code a new countdown option for a photo op, ensuring a flawless experience without advertisements or issues. ?? A Culture Rooted in Community: Known for his positive attitude and fun spirit, Paul creates a welcoming atmosphere for both clients and colleagues. His ability to foster a sense of community makes everyone feel comfortable and valued. ?? An Insightful Approach: Paul's knowledge and helpfulness shine through in every interaction. Clients enjoy working with him, and his dedication to providing exceptional service is evident in his willingness to go the extra mile. His nominators praise his positivity, expertise, and proactive problem-solving skills. Paul, your commitment to excellence and your ability to make every event special are truly appreciated. Congratulations, Paul, on this well-deserved recognition! Your contributions make a significant impact on our events and our community. ???? #HyattRegency #worldofHyatt

?? Celebrating Burim Hajroja: Front of House Associate of the Month for June 2024! ?? Burim, a server at The Eagles Nest, embodies our core values beautifully: ?? An Evolutionary Spirit: Burim continually embraces new ideas and experiences, going above and beyond to ensure each guest has an unforgettable dining experience. His thoughtful gestures, like bringing a dozen red roses to a guest celebrating a special birthday, highlight his willingness to go the extra mile. ?? A Culture Rooted in Community: Burim fosters a welcoming atmosphere for both guests and colleagues. His considerate actions, such as helping a colleague with a flat tire or walking coworkers to their cars after a shift, showcase his commitment to creating a supportive and inclusive environment. ?? An Insightful Approach: Known for his exceptional customer service, Burim consistently earns praise from guests on TripAdvisor. His ability to connect with guests and anticipate their needs ensures that every interaction is positive and memorable. Burim’s dedication and high standards make him a true asset to our team. Congratulations, Burim, on this well-deserved recognition! Your thoughtfulness, hard work, and exceptional service make a significant impact on our guests and team members. ???? #WorldofCare #HyattRegency

?? Celebrating Luis Ramirez: Heart of House Associate of the Month for June 2024! ?? Luis, a key member of our stewarding department, truly embodies our brand principles: ?? An Evolutionary Spirit: From day one, Luis has embraced every challenge with enthusiasm and has continually asked for more, always open to new tasks and responsibilities. ?? A Culture Rooted in Community: Luis is an exceptional team player who trains new members and sets an incredible example for all. His dedication and positive influence create a supportive and cohesive environment for our team. ?? An Insightful Approach: Luis's commitment to excellence and his helpful attitude ensure that every interaction is meaningful and impactful. Thank you, Luis, for your outstanding work and dedication. Your contributions make a significant difference every day. Congratulations on this well-deserved recognition! ???? #WorldofCare #HyattRegency

?? Celebrating Zach Johnson: Heart of House Associate of the Month for May 2024! ?? Zach, a valuable member of our engineering department, truly exemplifies our brand principles: ??Always open to new ideas, Zach brings a fresh perspective and dedication to every task, ensuring our spaces are always at their best. ?? With a warm smile, Zach creates a supportive environment where guests and colleagues alike feel valued and cared for. ?? Known for his attention to detail, Zach tackles special projects with precision, ensuring our guest rooms and public spaces are immaculate. His nominator shared, "The words you most often hear from Zach are 'On it,' or 'Right away.' His can-do attitude is inspiring. He is always there with a smile, and a dedication to help whoever needs it." Thank you, Zach, for your unwavering commitment and exceptional service. Your positive attitude and hard work make a significant impact every day. Congratulations on this well-deserved recognition! ???? #WorldofHyatt #HyattRegency