Humanize IT

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In this conversation, Adam Walter, Richard Bauer, and Skip Ziegler discuss the challenges and opportunities that Managed Service Providers (MSPs) face as they approach the end of the year. They emphasize the importance of strategic planning, understanding client needs, and setting clear goals for the upcoming year. The discussion highlights the need for MSPs to move beyond technical solutions and focus on the business impact of their services, ensuring they are aligned with their clients' objectives. The speakers also share insights on cultural differences in business practices and the importance of open communication with clients. https://lnkd.in/gv_3N-GM

Do you have employees who always seem to have an excuse or maybe you struggle with analysis paralysis, well this episode is for you. In this conversation, Adam Walter and Skip Ziegler discuss the importance of overcoming excuses and taking action in both personal and professional contexts. They explore the mindset shift required to move from analysis paralysis to proactive behavior, emphasizing the need for efficiency and the dangers of waiting for the perfect moment. The discussion also highlights the value of learning through doing and the significance of setting SMART goals to combat procrastination and enhance productivity. https://lnkd.in/gTbUUUMy

Happy Veterans Day! We applaud you for your service, past, present and future! We tend to find a lot of veterans in the IT field who show excellent leadership and technical skills. What's some of your military training background that has helped you in the IT world? Tag a veteran and let them know you care!

Earlier today we attended a IT Horror Fest by NinjaOne and I want to have an after session to talk about the values of doing Tabletops with your customers and internal teams at least annually. Many Compliance frameworks will require tabletops or some form of incident response testing so lets talk about how this works!

Many MSPs talk about the wrong things at their QBRs, they discuss PCs and warranties, this is great tactical discussion, however it is not a business review. In this session we will talk through the importance of the tactical discussions as well as showing how Strategic discussions get you a seat at the table and drive revenue with less work. Strategic vs Tactical (again) Using the QBR Personna to Change Mindsets Using the new project roadmap to deliver true strategy.

Anup Ghosh Has great insights on how to transition your MSP into High Margin Security Services. I know many of you have asked me how to do this, well here is your answers! Whether you are working on threat management with ThreatMate or managing policy and risk registers with Tim Golden & Compliance Scorecard you need to be working on your transition into security services today! https://lnkd.in/g8QfhwRc

Businesses often get stuck thinking tactically when they should be thinking strategically. In this episode we talk through how to think strategically with clients that will result in revenue for you both. How to avoid getting operationally stuck. The difference between operational and strategic planning. How to increase profits with an appropriate vision.

Why Encryption is Essential to Protecting Personal Information Discover why encrypting sensitive data is crucial to avoid potential privacy breaches and the negative impact it can have on public perception. Learn how a simple risk acceptance policy can protect both your reputation and your customers' trust. #DataPrivacy #InformationSecurity #EncryptionMatters #CyberSecurity #PrivacyProtection #RiskManagement #DataProtection #CustomerTrust #DataBreachPrevention #PersonalInformation