Humana

In partnership with the Volunteers of America (VOA), the Medicaid arm of our company, Humana Healthy Horizons?, is working to expand access to integrated healthcare for historically unsupported communities. One area we are helping to support is the Family-Focused Recovery (FFR), VOA’s pioneering, evidence-based approach to treating pregnant women and moms with substance use disorder and their children. VOA is breaking ground on two FFR centers in Lawton, Oklahoma and New Orleans, Louisiana this month, and will open the doors of a brand new FFR center in Columbus, Ohio in early 2025. FFR centers aim to prevent family separation, reduce risk of relapse and provide prolonged care for both the mothers and infants struggling with substance use disorder to reduce neonatal abstinence syndrome and NICU births. Across our lines of business and the Humana Foundation, we've committed more than $31M to VOA since 2019. Learn more about Humana’s partnership with the VOA in our latest press release https://huma.na/4dNTzsP. #HumanaHealthyHorizons #Medicaid #Recovery

Helping patients like Win regain their independence and reach important goals is at the heart of the personalized care and expertise CenterWell Home Health provides.?? ? “CenterWell and the therapist who helped me did an absolutely great job,” said Win. “They really helped me get over the part of trying and into the part of doing.”? ? We are proud of the impact our home health team makes in our patients’ lives every day.?

Access to care is vital to healthy living and critically important to address health disparities and improve health outcomes. We are excited to share findings from a new study with Harvard University in which patients of senior-focused primary care (SFPC) clinics had 17% more visits with their primary care doctor than patients of other primary care organizations. The impact of SFPC was more significant for Black and low-income patients who received 39% and 21% more primary care visits. Learn more as Dr. Kate Goodrich, Humana’s Chief Medical Officer, discusses the significance of the study and what it means for the patients we serve, the providers we support and the healthcare system overall at https://huma.na/4f1TOl8. #ValueBasedCare #SeniorPrimaryCare #HealthcareResearch

Our thoughts are with those affected by the recent storms across the southeast region of our country. In addition to outreach and assistance with evacuation for many of our most vulnerable members and patients, the Humana Foundation has pledged a total of $1.5 million in relief efforts to the communities affected. “Being there to support the people and communities we serve, especially in times like this, is our main priority. With this being the second hurricane in just a few weeks, we’re completely focused on directing essential resources and care to everyone touched by Hurricane Milton,” said Tiffany Benjamin, CEO of the Humana Foundation.?

Quality customer experience is a priority for Humana. For the fourth year in a row, Forrester named us No. 1 among health insurers for customer experience (CX). “At Humana, we believe strongly in delivering a differentiated customer experience,” said Humana Enterprise Growth President, David Dintenfass. “Forrester’s recognition is evidence that our ongoing effort to improve our customer interactions has a real impact.” Learn more about Forrester’s 2024 CX Index? survey at https://huma.na/3zUwqXE.

Karen has a passion for advocating for others, reducing stigma and increasing opportunities for people with diverse needs. That’s one reason Karen joined ACCESS Network Resource Group—a group dedicated to advocating for inclusiveness of those impacted by disability. What she discovered is a group that has supported her career growth aspirations. “Being part of ACCESS has added job satisfaction and allowed me to work on stretch projects and flex my skills and interests,” said Karen, who has taken on a leadership role within the network resource group. Turn your passions into a position with Humana. Browse our open job opportunities at careers.humana.com. #TeamHumana #Belonging #Access #Diversity

October is Health Literacy Month—and as it turns out, more than 1 in 3 adults have trouble reading and understanding health information.(1) That means a large portion of the population is struggling to understand who to call or where to go when they need care, all of which can negatively impact health and well-being. That's where Humana comes in. We are simplifying and clarifying health information for our members and patients by providing tools and resources that help everyone better navigate the healthcare system. Because we know that health literacy and health equity go hand in hand. Learn more about these efforts in this year's Humana Impact Report: https://huma.na/3TIsRdP. #HealthLiteracy #HealthLiteracyMonth Source (1) "Health Literacy," https://huma.na/4efl27A, 2024, accessed August 14, 2024 https://huma.na/3TI9Rft

We believe everyone has a unique path to live their healthiest life—which is why we don’t offer one-size-fits-all coverage. With almost 800 individual Medicare Advantage plans offered across the country in 2025, Humana is focused on providing our members the ability to choose the plan that works best for their budget and lifestyle. “Our members have told us what benefits really matter to them. We listened and created affordable health plans that offer high-quality care and align with what they want and need,” said George Renaudin, Humana’s President of Medicare and Medicaid. Read more about our 2025 Medicare Advantage plans at https://huma.na/3zHRfWo. #MedicareAdvantage

National Mall of Pickleball is right around the corner, and we are here to ensure your time with us is a total ace. Here are a few things to know before you arrive to get the most out of your experience. Join us Friday through Sunday for a weekend of fun, fitness, and fostering a healthier tomorrow. We can’t wait to see you there. Learn more by visiting: https://huma.na/3Y8Z5Sp. #NationalMallofPickleball #NMOP #Pickleball

Beginning October 15, Medicare beneficiaries will be able to choose their health plan for next year during the Medicare Advantage and Prescription Drug Plan Annual Election Period (AEP). In our newsletter, Perspectives on Health, George Renaudin, President of Medicare and Medicaid, shares insights into AEP 2025 and how Humana aims to seek balance between affordability, high-quality care, and benefits that matter most to our members. Read the article to learn more and subscribe to Perspectives on Health to stay up to date with the latest from Humana.?