We're excited to be at the ADSO Summit in San Diego! Don't miss the chance to chat with our VP of Business Development, Milan Batinich II and discover how the synergy of human and AI expertise can revolutionize your DSO operations. Let's connect and innovate together! ?? #ADSOSummit #Innovation #AI
Humach
外包与离岸外包业务咨询
Frisco,Texas 2,671 位关注者
We combine the strengths of both humans and machines to deliver exceptional customer experiences.
关于我们
We combine the best of human & machine to create the best possible customer experience for your consumers.
- 网站
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https://humach.com
Humach的外部链接
- 所属行业
- 外包与离岸外包业务咨询
- 规模
- 1,001-5,000 人
- 总部
- Frisco,Texas
- 类型
- 私人持股
- 创立
- 1988
- 领域
- customer care、machine learning、ai、bpo、customer experience、cs、nps、digital agent、automation、live agent、white glove和customer journey map
地点
Humach员工
动态
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Our CEO, Tim Houlne, recently joined Adrian Brady-Cesana on the CX Chronicles Podcast where they explore the exciting future of AI in the workplace. Discussing a wide range of topics, from how automation is transforming call centers and boosting customer experiences to clearing up those common misconceptions about AI and job loss. Really focusing on the importance of reducing employee effort, highlighting it as equally crucial as minimizing customer effort. A true game-changer for businesses reimagining CX and EX. Catch the full episode here: ?? https://bit.ly/3DwTKMU #AI #CustomerExperience #Leadership #HumachProud
The Truth About AI & Work | Tim Houlne
https://www.youtube.com/
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We're three months in to 2025, and your contact center can’t afford to fall behind this year. What have you done to ensure your business stays ahead? In minutes, see how automation can slash costs, boost efficiency, and transform your operations. Input your data, get a personalized report complete with ROI projections and actionable next steps tailored to your business. Stop wondering what you're missing. See precisely where your gaps are and how to fix them. ?? Generate Your Free Report Now: https://bit.ly/4kr0m01 Disclaimer: Your data remains private, visible only to you, and is not stored.
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Take control of your CX strategy and uncover the true ROI of Digital Agents with our FREE AI Optimization Tools Discover: ? The inefficiencies that are slowing you down ? Ways to enhance your agents' performance ? Opportunities to boost your customer experience with AI Explore more ?? https://hubs.li/Q038GLGs0
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As #AI and #CX strategies continue to evolve, staying ahead is crucial to seizing opportunities and keeping your customers happy. ?? Revolutionize your customer experience today by grabbing your free guide?? : https://bit.ly/3Qyth4t
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? Significantly cut down on handling times ? Higher customer satisfaction ratings across all channels ? Boosted agent performance with AI-driven support ? Effortless integration with your current systems ? Instant analytics and practical insights ? Customizable solutions that scale with your business ? 24/7/365 support to ensure seamless operations You really can have it all, and here's how: ?? https://bit.ly/3X1gxH9 #CXInnovation #HumachSolutions #AIAdoption
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?? Breaking News: The AI Revolution in Contact Centers is Here and the Data Speaks Volumes! Our 2025 Contact Center Benchmarking Report reveals game-changing results: ? 81% First Call Resolution ?? 27% Reduction in Live Agent Interactions ?? $3.6M Average Enterprise Cost Savings These aren't projections or estimates..they're real results from organizations transforming their #CustomerExperience with AI-powered solutions. Ready to see how your contact center measures up? Get your copy: https://bit.ly/41aoRqC #CustomerExperience #AI #ContactCenter #CX #Innovation
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Why guess? Our AI Performance Calculator gives you instant insights into the cost savings, operational improvements, and customer satisfaction gains that AI can make. ?? Access now: https://bit.ly/3CXu8Zg #AIForCX #FutureReadyCX #EfficiencyUnlocked
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?? Is Your CX Strategy Keeping Up? Traditional contact centers are falling behind while CX innovators surge ahead. Today's customers demand seamless, personalized experiences that legacy systems just struggle to deliver. Don't let your customer experience fall behind. Learn How to Build a Future-Ready CX Strategy ?? Download your free guide Today: https://bit.ly/3WQtsM4 #CustomerExperienceExcellence #AIIntegration #HumachLeads
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#AADGP our team has arrived in Orlando! We’re excited to connect with you and showcase how AI is transforming the dental industry. Humach's innovative solutions are designed to enhance patient experiences, streamline operations, and drive efficiency. Be sure to visit us at Booth #207 and don’t miss our CEO’s session on AI! ?? MAIN THEATER- FRIDAY, FEB 7 @1:20pm | Join Tim Houlne as he explores the latest advancements in AI, shares insights into future trends, and discusses practical implementations. #AADGP #Humach #Dental #AIPatientCare
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