Hospitality Renu

One of the best ways to explore a destination is through its cuisine. Culinary-themed travel experiences like chef-guided market tours, cooking classes, and foraging excursions give properties so many ways to elevate the guest experience. I love these examples of how properties around the world are creating immersive and delicious ways for their guests to fully experience the culture. I'd love to hear what your property is doing to embrace culinary travel- it's a trend that's here to stay! ?? Drop a comment below #hospitality #guestexperience #luxuryhotels #customerservice #serviceexcellence #worldhealthday #hospitality101 #hospitalitytips

While it is Pride Month, how can you support LGBTQ+ employees all year long? Creating a workplace where employees feel valued, respected, and empowered to thrive starts with leadership. Here are some strategies to foster an inclusive, respectful, and equitable workplace. ????? Ongoing Diversity Training: Implement training programs that include LGBTQ+ topics to educate employees and reduce bias. ????? Inclusive Hiring Practices: Ensure recruitment practices are inclusive and actively seek to diversify the applicant pool. Train hiring managers to recognize and mitigate unconscious bias during the hiring process. ????? Inclusive Language: Encourage the use of inclusive language in all communications and documentation. ????? Establish Clear Policies & Equal Benefits: Ensure company policies explicitly prohibit discrimination based on sexual orientation, gender identity, and expression, while providing equal benefits, such as healthcare and parental leave, to all employees. ????? Create Internal Support Networks: Establish Employee Resource Groups (ERGs) for LGBTQ+ employees to provide peer support and advocacy within the organization. ????? Visibility In Leadership Teams: Representation matters, so aim for diverse representation at all levels of the company, including leadership roles. Let's collaborate and discuss how you're creating a more inclusive workplace culture. I'd love to hear from you below! ??

Are you familiar with the 10/5 rule? Check out more on this approach, along with something all brands can learn from my experience at Kendall-Jackson Wine Estates. Let's connect here: [email protected] #hospitality #guestexperience #luxuryhotels #customerservice #serviceexcellence #worldhealthday #hospitality101 #hospitalitytips

Happy (Feel Good) Friday! One of my favorite parts of traveling and being in the hospitality industry is interacting with so many different and wonderful people. I was recently at the airport and struck up some great conversations with a nice group of strangers. Even through brief interactions, the human connection is so powerful. ?? I had to get a quick photo so that I could remember this moment and share it with all of you! When was the last time you made a connection with someone new? ?? Drop a comment and share the details below! #hospitality #guestexperience #luxuryhotels #customerservice #serviceexcellence #worldhealthday #hospitality101 #hospitalitytips

I was recently in Park City, Utah (one of my all-time favorite destinations!) meeting potential new clients and getting a pulse on the current resort market. I have to give a special shoutout to Go Rentals for starting my trip off right. A memorable travel experience starts right when you get off the plane and Go Rentals always delivers luxury service. They have a passion for hospitality and it shows! Thank you to the Salt Lake City team and Location Manager, Garrett Cook, for being such amazing partners and setting the tone for what would end up being a very successful trip. If you haven't already used Go Rentals' services, I highly recommend checking them out for high-touch, quality vehicle rental services, perfect for discerning business and leisure travelers. They are a nationwide brand, serving over 100 airports and various 5-star hotels. Definitely give them a go! Let's connect here: [email protected] #hospitality #guestexperience #luxuryhotels #customerservice #serviceexcellence #worldhealthday #hospitality101 #hospitalitytips

As leaders, it should be a priority to create an inclusive workplace environment. Here are a few tips and helpful resources to support LGBTQ+ colleagues, both during Pride Month and beyond! Let's connect here: [email protected] #hospitality #guestexperience #luxuryhotels #customerservice #serviceexcellence #worldhealthday #hospitality101 #hospitalitytips #pridemonth

Here at HospitalityRenu, our goal is to help you achieve yours! Whether you simply want to level up the guest experience or improve your operations, we offer services geared at creating more meaningful guest experiences and connections. Let's schedule a complimentary call to discuss your needs and how we can help fill the gap! Let's connect here: [email protected] #hospitality #guestexperience #luxuryhotels #customerservice #serviceexcellence #worldhealthday #hospitality101 #hospitalitytips

The summer travel season is in full swing! Are you looking to impress your guests and make their stay unforgettable? Here are some easy ways to add that touch of luxury to their experience! ?? Personalized Welcome: Greet your guests with a warm welcome note and a small, thoughtful gift. Think of fresh flowers, a local delicacy, or a bottle of fine wine. ?? High-Quality Linens: Comfort is key for guests. Invest in soft, high-thread-count sheets and plush towels. Your guests will expect and appreciate feeling pampered! ?? Thoughtful Amenities: Provide luxury toiletries, a variety of snacks, and a selection of teas and coffees. Little touches like bathrobes and slippers make a big difference. ?? Impeccable Cleanliness: Ensure every corner of your space is spotless. Attention to detail in cleanliness shows you care about your guests' comfort. ??Ambiance: Create a relaxing atmosphere with soft lighting, calming scents, and soothing background music. Candles and essential oil diffusers can work wonders. ?? Technology & Convenience: Offer fast Wi-Fi, streaming services, and universal chargers. Ensure easy access to everything your guests might need during their stay. At the heart of a luxury experience is providing exceptional service. Be attentive, responsive, and proactive to enhance your guests' experience. Remember, luxury is in the details and the more you pay attention to them, the more memorable the experience for your guests! DM me and let's discuss other ways you can elevate the guest experience at your property. #hospitality #guestexperience #luxuryhotels #customerservice #serviceexcellence #worldhealthday #hospitality101 #hospitalitytips

Looks like the summer is shaping up to be even busier than the last. Are you and your team ready to deliver exceptional experiences for your guests? One of the most important things leaders can do to get their teams ready for the crowds is to check in with their employees. Beyond the usual work discussions, ask how they're doing. Step outside of the office and have authentic conversations. Genuine interest in and building relationships with your staff will make them feel supported. It's amazing how impactful the question, "Is everything ok with you?". Looking for more ways to empower your team? Let's talk! Let's connect here: [email protected] #hospitality #guestexperience #luxuryhotels #customerservice #serviceexcellence #worldhealthday #hospitality101 #hospitalitytips

Curious about what my clients have to say about HospitalityRenu? Check out https://lnkd.in/eimseTx6 for more reviews! Let's connect here: [email protected] #hospitality #guestexperience #luxuryhotels #customerservice #serviceexcellence #worldhealthday #hospitality101 #hospitalitytips