Grateful for our collaboration with Multitudes: together we were able to speed up alert reporting by 10x, create more transparency around on-call metrics, and live up to our commitment to a healthy on-call culture for our engineering team.
When PagerDuty changed their data export functionality, honeycomb.io faced a challenge: How could they maintain their mission-critical reporting on the human impact of on-call alerts? The answer? Co-designing new features with Multitudes that delivered impressive results: ✅ Alert reporting completed 10x faster (from 5 hours to just 30 minutes!) ✅ Greater transparency of on-call metrics across the entire organization ✅ Fred – who had been manually running scripts for the reports – is now more free to take a holiday 🙌 In our latest Success Story, discover how honeycomb.io, an observability platform that helps engineering teams find and solve problems, partnered with Multitudes to live their values and get data to support a healthy on-call culture. “If our team wants to look at the on-call data on a weekly basis instead of a quarterly basis, it’s easy now.” - Fred Hebert, Staff Site Reliability Engineer Read the full case study here: https://lnkd.in/gk_MrTDX Thank you to Jess Mink, Fred Hebert, Steph Hippo, Ben Darfler, and Emily Nakashima from Honeycomb for sharing your feedback and this story with us! #DevOps #Engineering #HealthyOnCallCulture #DataInformedDecisions