Home Delivery Inc

Sometimes in the logistics world, things don't go exactly according to plan ??♂?... What sets the best teams apart from the pack is their ability to adapt and recover the situation ???? - sometimes even leading to a better customer experience than if things went "normally." Check out the first survey comment from our Odenton Operation below for a great example. All of these comments were 10/10s received TODAY by our Odenton and Dayton operations - keep up the great work folks! ??

A couple of highlights this week from our happy bedding customers, who can now rest a little easier! ???? There's nothing like a personalized text or handwritten note to show us the positive impact our delivery professionals can have! ???? Keep up the great work team!

Great way to wrap up the week - All 6 of our locations with our largest client scored ?? in Customer Satisfaction Surveys yesterday ???? Check out what the Customers had to say! Let's go HDI! ??

WOW! Take a look at the feedback we received this week on one of our delivery teams in the Cleveland market! ?? ?? It's great to see our delivery teams fighting the cold weather by giving our client's customers warm, friendly service ???? Keep it up Team Cleveland!

At HDI, we like to let our clients' customers do the talking - take a look at what they are saying about our awesome delivery teams! ???? These comments are all from surveys received today ?? Keep up the great work, team!

Check out what folks are saying about our delivery teams on the survey results today ???? Keep up the great work, guys!

We'd like to take a moment to wish all of our business partners, employees, friends, and family a wonderful Holiday Season and a Happy New Year! ?????? We are truly grateful for your hard work and support year-round, and we look forward to a fantastic 2025! Check out some of the photos from the holiday meals we shared with our carrier partners across our operations! ????????

This team out of our Odenton, MD operation exemplifies the type of care and service we strive for with every delivery ?????? To quote the wise Donald A Fauver Jr.: "Treat every customer's home like it's your grandmother's!" Check out this survey response:

Another week, another celebratory breakfast! ???? We are grateful to our Charleston Operations Managers and Contract Carriers for putting in the effort to get 100% Customer Satisfaction for the week, operation-wide. Without drive, discipline, and effort, 100% simply does not happen. As we enter the Holiday season, HDI would like to express our thanks to all of our incredible managers and contracting teams; we couldn't do this without you! Wishing everyone out there an excellent Thanksgiving and Holiday Season ??

Nothing quite like a celebratory breakfast! ???? It was a pleasure to treat our Pittsburgh Contract Carriers to a hot breakfast, to celebrate their recent performance of 100% customer Satisfaction and 100% On Time Deliveries for the week, operation-wide. Now we owe our Charleston folks the same for their 100% last week! Stay tuned for pics!