?? Exciting News! Hotel Tech 101 by Ira Vouk, MBA is out, and we’re honored to be a sponsor! This must-read for hotel professionals explains complex tech concepts in a simple way, helping leaders make smarter choices for their properties. Our CEO Svetlana Udalov fave chapter? "Hotel Tech Ecosystem" ?? — a game-changer for understanding tech integration! ?? Cheers to Ira for such a great job making #HotelTech accessible! ?? #HotelTech101 #HNext #HospitalityInnovation #HotelManagement #TechEcosystem Read full blog post: https://shorturl.at/SoktG
HNext
酒店业
Orlando,Florida 1,510 位关注者
AI-powered hotel Task and Personnel management and Guest communication platform
关于我们
The First AI - powered hotel management platform Empower your team with advanced HNext AI technology. Bring your work and labor management to the next level, ensuring impeccable service for your guests.
- 网站
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https://hnext.ai
HNext的外部链接
- 所属行业
- 酒店业
- 规模
- 11-50 人
- 总部
- Orlando,Florida
- 类型
- 私人持股
- 创立
- 2017
地点
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主要
US,Florida,Orlando,32801
HNext员工
动态
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Exciting news in the hospitality industry! We're pleased to share that Chekin has joined forces with HNext to drive innovation with AI technology #Hospitality #Innovation #AI #Partnership #SmartSolutions #GuestExperience #HNext #Chekin
We’re thrilled to announce that Chekin has partnered with HNext to revolutionize the future of hospitality through AI-driven innovations. ??? Together, we are harnessing the power of #AI to streamline processes, enhance guest experiences, and help property managers unlock new levels of efficiency and profitability. ?? Get ready to witness a new era of smart hospitality solutions! Curious about how we’re shaping the future? Read the full article here https://hubs.la/Q02TZ1mv0
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Exciting news! ?? Meet UNA by Polydom, the latest AI assistant now available on the Apaleo Store! Check out UNA in the Apaleo Store: https://lnkd.in/gAqwpKUn Let's give a shout-out to Alexander Udalov team ??
Meet UNA, the newest addition to the Apaleo Store!?? UNA provides AI-powered assistance to your hotel operations by creating new bookings and modifying existing ones in real-time, answering complex queries, and handling just like humans. ????UNA makes changes to bookings upon requests, which are instantly reflected in Apaleo, enabling flexible services like changing dates, upgrading rooms, and more, without staff needing to step in manually ???Delivering replies in 50+ languages via phone, text, and voice, it’s broadening the hotel’s reach and increasing its accessibility ???24/7 processing of inquiries and room service, as well as automatic assignment of tasks to staff Check out UNA in the Apaleo Store:?https://lnkd.in/gAqwpKUn Thank you for your collaboration, Alexander Udalov, Svetlana Udalov and the team! ??
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HNext转发了
Explore how HNext AI Concierge and Apaleo PMS revolutionize hotel management with cutting-edge automation. From error-free bookings to real-time task management, this powerful integration boosts efficiency and guest satisfaction. Dive into the full story in our blog: https://lnkd.in/eY8uaswq #HotelManagement #Automation #GuestSatisfaction #HNextAI #ApaleoPMS #HospitalityTechnology
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Explore how HNext AI Concierge and Apaleo PMS revolutionize hotel management with cutting-edge automation. From error-free bookings to real-time task management, this powerful integration boosts efficiency and guest satisfaction. Dive into the full story in our blog: https://lnkd.in/eY8uaswq #HotelManagement #Automation #GuestSatisfaction #HNextAI #ApaleoPMS #HospitalityTechnology
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Exciting News: Welcome HNext AI! As the founder of HKeeper, I’m proud to announce the launch of?HNext, our groundbreaking AI-driven platform designed to take hotel management to new heights! Building on the proven success of HKeeper, HNext integrates advanced AI to revolutionize operations. Imagine boosting guest satisfaction by?45%, cutting operational costs by?35%, and doubling labor efficiency—all while increasing direct bookings! Key features include: The?HNext AI Teammate: 24/7 multilingual guest communication and real-time booking automation. Seamless integration with PMS to predict and meet operational demands. Intelligent scheduling, automated inventory control, and mobile-first design for maximum team efficiency. This is the future of hospitality. Let’s elevate your hotel management to the next level with HNext! Read more: https://lnkd.in/e3xz89-8 #HotelManagement #AIInnovation #HNextAI #Hospitality #HotelTech
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How are you today, hoteliers? Any chance you'll be replaced by AI? #thoughts #ai #hospitality
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Poor Communication Among Staff Have you ever faced the frustration of delayed room turnovers or missed maintenance tasks because of poor communication among your staff? Inefficient communication is a common problem in many hotels, leading to operational hiccups and unhappy guests. Picture this: it's peak hours, and housekeeping isn’t promptly informed about late check-outs, causing delays in preparing rooms for new arrivals. Or maintenance staff not receiving timely updates about urgent repairs, resulting in extended downtime and guest dissatisfaction. These communication lapses create a ripple effect, disrupting workflow and reducing overall efficiency. Outdated communication tools like pen and paper, walkie-talkies, or sporadic phone calls often exacerbate these issues. Important details can easily be lost or misunderstood, causing confusion and frustration among your team. Furthermore, language barriers within a diverse staff can lead to misinterpreted tasks, complicating the execution of duties. To tackle these widespread communication problems, hotels need a modern and integrated approach. HKeeper offers a solution with its centralized communication system designed to streamline operations and enhance staff coordination. One of its standout features is the multilingual support, which breaks down language barriers and ensures clear communication across your team. Here’s how it works: HKeeper’s multilingual messenger allows staff to send and receive messages in their preferred language. The platform automatically translates messages, ensuring everyone understands their tasks clearly. For example, a manager can send instructions in English, and a housekeeper can read them in Spanish. This real-time translation capability ensures that no details are lost in translation, leading to precise task execution. Moreover, HKeeper incorporates visual proofs into its system. Staff can attach photos of completed tasks, providing a clear record of work done. This feature enhances accountability and allows managers to verify task completion without needing to be physically present. Real-time updates on task status are instantly reflected on a central dashboard, giving managers a comprehensive view of operations and enabling quick adjustments if necessary. Improving communication not only resolves daily operational issues but also fosters a cohesive team environment. Staff can perform their duties effectively, ensuring a superior guest experience. Modernizing communication tools with HKeeper ensures that every team member understands and executes their tasks accurately, ultimately enhancing overall performance and guest satisfaction.
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Ensure 100% Compliance with Customizable Checklists and Visual Proofs Maintaining consistent quality across all departments in a hotel can be a daunting task. Inconsistent service, missed cleaning steps, and varying standards can lead to guest dissatisfaction and negative reviews. Studies show that 68% of guests are unlikely to return to a hotel with cleanliness issues, and 56% would leave a negative review online. The problem often stems from the lack of standardized procedures and accountability. Traditional paper checklists can be easily overlooked or inaccurately completed, leading to inconsistent task execution. Without a reliable system to verify task completion, maintaining high standards becomes a significant challenge. Here’s how customizable checklists and visual proofs can address these issues: Standardized Procedures: Customizable checklists ensure that all staff members follow the same steps for each task, maintaining consistency across all operations. Management can set specific protocols tailored to their property’s standards, ensuring that every task meets the required quality. Visual Proofs for Verification: By requiring staff to attach photos of completed tasks, you add a layer of accountability. Visual proofs provide clear evidence that tasks have been completed to the required standard, eliminating guesswork and ensuring compliance. Real-Time Monitoring: Managers can monitor task completion in real-time through a centralized system. This immediate visibility allows for quick interventions if any issues arise, ensuring that standards are met consistently. Enhanced Training and Feedback: Customizable checklists and visual proofs can also serve as valuable training tools. New employees can learn the correct procedures more effectively, and managers can provide targeted feedback based on the visual evidence of task completion. Implementing a system that combines customizable checklists with visual proofs has proven to be highly effective. Hotels using this approach have reported a 100% compliance rate with established protocols, significantly reducing guest complaints and enhancing overall satisfaction. HKeeper’s platform offers this solution, integrating customizable checklists and visual proofs to ensure that every task is completed correctly and consistently. By adopting this technology, you can maintain the highest standards of service and quality across your hotel. Learn more about how HKeeper can help you achieve these benefits and transform your hotel operations: https://hkeeper.global/
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Boost Housekeeping Efficiency by 30% with QR Code-Driven Task Management Housekeeping inefficiencies can be a major headache for hotel owners and managers. Missed spots, incomplete tasks, and communication breakdowns not only tarnish your hotel’s reputation but also lead to increased operational costs. Did you know that poor housekeeping can reduce customer satisfaction by up to 50% and lead to a 30% increase in guest complaints? The root of these issues often lies in the reliance on outdated methods such as paper checklists and verbal instructions. These traditional systems are prone to errors and miscommunication, resulting in inconsistent task completion and decreased accountability. For example, a simple miscommunication about a room that needs urgent cleaning can delay check-in times, frustrating guests and causing a ripple effect of delays throughout the day. So, how can you tackle these challenges effectively? QR code-driven task management offers a smart solution: Streamlined Task Verification: By placing QR codes in strategic locations like under beds or inside air conditioning units, housekeeping staff can scan the code to verify task completion. This ensures every nook and cranny is addressed without fail. Real-Time Task Tracking: With each QR code scan, tasks are updated in real-time on a central dashboard. Managers can see which tasks are completed, pending, or overdue, allowing for quick adjustments and better allocation of resources. Enhanced Accountability: QR codes provide a digital timestamp for every completed task. This level of detail holds staff accountable and ensures that all tasks are completed within the expected timeframe. Reduced Miscommunication: QR codes eliminate the need for verbal or handwritten instructions, reducing the risk of misunderstandings. Staff scan the code, complete the task, and move on, making the process clear and efficient. By adopting a QR code-driven task management system, hotels can significantly improve housekeeping efficiency, leading to enhanced guest satisfaction and lower operational costs. In fact, hotels that have implemented this technology have reported a 30% increase in housekeeping efficiency. HKeeper’s platform integrates this innovative approach, providing a comprehensive solution to streamline housekeeping operations. With real-time updates and enhanced accountability, you can ensure that your hotel maintains the highest standards of cleanliness and guest satisfaction. Learn more about how HKeeper can help you achieve these benefits and transform your hotel operations: https://hkeeper.global/