HipTen cover photo
HipTen

HipTen

IT 服务与咨询

Jacksonville,Florida 617 位关注者

Transform Insurance using Salesforce

关于我们

HipTen is a Salesforce Partner focused exclusively on the insurance industry. We don't do anything else, only Insurance and Salesforce! We understand the unique challenges faced by insurance organizations attempting to go through digital transformations. - Are you struggling with user adoption? - Worried older team members will be to adapt to the new system? - Don't have people on staff that understand technology? - Working with very old legacy systems? Our solutions are designed help your team leverage the powerful Salesforce platform to supercharge sales, service and analytics while tightly integrating with your existing legacy systems and processes. We work with all types of insurance firms such as Commercial, Personal, Specialty, and Benefits lines. You should talk to us if you are an Agency, Broker, Carrier, MGA, MGU, or InsureTech. We have customers throughout the USA and Canada. Our Services Include: - Sales Pipeline Management (including cross-sell) - Integration with other insurance systems (AMS, PAS, Raters etc) - Insurance Call Centers - Digital Marketing (emails, texts, etc) - Agency & Agent Onboarding - Policy Management & Renewals - Claims Management - Customer and Partner Portals - Reporting and Analytics You can engage with us here: www.hipten.com

网站
https://www.hipten.com
所属行业
IT 服务与咨询
规模
2-10 人
总部
Jacksonville,Florida
类型
私人持股
创立
2015
领域
Salesforce Support、Salesforce Workflows、Salesforce APEX、Marketing Automation和insurance

地点

  • 主要

    301 W Bay St

    14520

    US,Florida,Jacksonville,32202

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HipTen员工

动态

  • 查看HipTen的组织主页

    617 位关注者

    Lessons from Implementing Salesforce in the Insurance Industry We’ve learned a lot helping insurers transform their businesses with Salesforce. Here are our top tips for success: 1??Get leadership on board early: Senior leaders and managers should be involved from day one—they set the tone for success. 2?? Start small: Don’t solve every problem right away. Focus on a few key use cases, master them, and scale from there. 3?? Train like it’s your superpower: You can’t overdo training. It’s the key to adoption and long-term success. 4?? Plan around busy seasons: Timing matters. Avoid starting big initiatives when key players may be unavailable. 5?? Integrate, integrate, integrate: Connected systems mean less double data entry, better data quality, and happier users. Salesforce is a game-changer for insurance, but the secret is starting smart and building strong habits. What’s your biggest Salesforce tip? ?? #Salesforce #InsuranceInnovation #CRM #DigitalTransformation #Leadership #SystemIntegration #Training

  • 查看HipTen的组织主页

    617 位关注者

    Salesforce Cases makes it easy to manage and track every interaction with your agent network. ?? Support requests can be created automatically when you receive an email or chat request and either be automatically assigned to someone or go into a queue. Ensure nothing ever slips through the cracks and get visibility to the workload of your team, how long it takes to respond, type of requests and which agents are the noisiest! Now you can start planning for which requests you want to automate using artificial intelligence! ?? #Salesforce #InsuranceTech #CRM #CustomerSupport #AI #Automation #Productivity #DigitalTransformation

  • 查看HipTen的组织主页

    617 位关注者

    Lessons from Implementing Salesforce in the Insurance Industry We’ve learned a lot helping insurers transform their businesses with Salesforce. Here are our top tips for success: 1??Get leadership on board early: Senior leaders and managers should be involved from day one—they set the tone for success. 2?? Start small: Don’t solve every problem right away. Focus on a few key use cases, master them, and scale from there. 3?? Train like it’s your superpower: You can’t overdo training. It’s the key to adoption and long-term success. 4?? Plan around busy seasons: Timing matters. Avoid starting big initiatives when key players may be unavailable. 5?? Integrate, integrate, integrate: Connected systems mean less double data entry, better data quality, and happier users. Salesforce is a game-changer for insurance, but the secret is starting smart and building strong habits. What’s your biggest Salesforce tip? ?? #Salesforce #InsuranceInnovation #CRM #DigitalTransformation #Leadership #SystemIntegration #Training

  • 查看HipTen的组织主页

    617 位关注者

    Salesforce Cases makes it easy to manage and track every interaction with your agent network. ?? Support requests can be created automatically when you receive an email or chat request and either be automatically assigned to someone or go into a queue. Ensure nothing ever slips through the cracks and get visibility to the workload of your team, how long it takes to respond, type of requests and which agents are the noisiest! Now you can start planning for which requests you want to automate using artificial intelligence! ?? #Salesforce #InsuranceTech #CRM #CustomerSupport #AI #Automation #Productivity #DigitalTransformation

  • 查看HipTen的组织主页

    617 位关注者

    ?? Are you struggling to onboard new agents & agencies with endless emails, calls, faxes, and PDFs? It doesn’t have to be this way. There is a smarter way! Imagine this: agents or agencies enter information just once through a portal, and it flows seamlessly through all your processes. No repeated data entry. No missed steps. No unnecessary emails back and forth. With Salesforce, we set up systems that not only handle sensitive information securely but also make uploading documents or images simple and modern. It’s all about creating a smooth, world-class experience for your distribution network. ?? This all helps get off on the right foot with agents & agencies from day one. Want to learn how to make this your new reality? Let’s connect! ??

  • 查看HipTen的组织主页

    617 位关注者

    Elevate your agency above the competition with these 5 Salesforce strategies! ?? Don't just meet expectations, exceed them! Implement live chat on your website for instant customer support, keep your promises by calling and following up when you say you will, and utilize digital forms and e-signatures for a seamless customer experience. Allow customers self-service options through a portal for added convenience. ?? If you want to stay ahead in the game, it's time to level up your Salesforce game! ???? #ElevateYourAgency #SalesforceStrategies #CustomerSatisfaction

  • 查看HipTen的组织主页

    617 位关注者

    AI Notetakers are the best. They will save you so much time, ensure you don't miss anything and improve communication with your team. One of the tricks we use is to have our project team watch previous sales meetings before they start the project. This ensures the customers don't have to repeat themselves and our team is fully up to speed. And best of all, it all writes back to your CRM automatically!

  • 查看HipTen的组织主页

    617 位关注者

    Learn how you can use daily metrics to outreach efforts—calls, emails, and meetings— and see real activity and results in insurance agencies or brokerage business. If you found this useful, please follow along for more tips and tricks for insurance technology. #insurance #tech

  • 查看HipTen的组织主页

    617 位关注者

    Check out these 5 expert secrets for successful FMLs, FMOs, and NMOs. From optimizing recruitment strategies to setting up a turbocharged CRM system, we've got all your bases covered. Whether you're looking to enhance your agent management skills or elevate your CRM game, this video is a must-watch. Don't miss out on these valuable insights! #SalesforceSecrets #AgentManagement #CRM

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