Innovation, technology, and heart—all in one #AIHub! With this incredible launch alongside our leaders, HGS Philippines is setting a bold new standard. By combining the power of AI, Automation, and Analytics with the warmth of human expertise, we’re creating customer moments that resonate, inspire, and elevate. #TeamHGS #LifeAtHGS #HGSPhilippines #OurLeadersSpeak Giridhar G V Pushkar Misra Kapil Raheja Ashish Chaturvedi
关于我们
A global leader in optimizing the customer experience lifecycle, digital transformation, and business process management, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach with over 21,600 employees across 38 delivery centers in 6 countries.
- 网站
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https://hgs.cx/
HGS - Hinduja Global Solutions的外部链接
- 所属行业
- IT 服务与咨询
- 规模
- 超过 10,001 人
- 总部
- Chicago，IL
- 类型
- 上市公司
- 领域
- Business Process Management、Technology、CX、Marketing、Automation、Cloud、Analytics、Work at Home、Work Cloud、Digital Experience和Social Media
地点
HGS - Hinduja Global Solutions员工
动态
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Let’s look at the trends that shaped offshore CX delivery in 2024 and examine how HGS continues to lead and adapt within this evolving sector. https://bit.ly/3Z6486e
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#TeamHGS attended the prestigious CapeBPO Awards 2024 at the Century City Convention Centre in Cape Town. This incredible event celebrates excellence in the BPO sector and global recognition of South Africa as a top outsourcing destination. We are proud to be part of this thriving ecosystem. Attending the event was a moment of inspiration and collaboration as we continue our journey to make an impact. #CapeBPOAwards2024 #LifeAtHGS #HGSSouthAfrica
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It is important to ensure that entities providing CX services for overseas customers create the right environment for their employees and equip them with the necessary support and knowledge to deliver exceptional CX services. https://bit.ly/4e5xO7K
Leveraging Technology to Boost Employee Experience in South African CX Centers
https://hgs.cx
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Transforming customer interactions into the best experiences! #TeamHGS AI Hub is a powerhouse of innovation, leveraging AI, automation, and analytics to create seamless, personalized interactions. This lab transforms the customer experience, showcasing the future of engagement in real-time. #Innovation #AIHub Kapil Raheja Ashish Chaturvedi Giridhar G V Pushkar Misra Harsh Kumar Jain
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The success of HGS’s verticalization strategy lies in its ability to understand the nuances of each sector and create solutions that are both scalable and adaptable. https://bit.ly/3NJ0o4f
How HGS's Strategic Verticalization is Transforming Industry-Specific Solutions
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Exciting roles, amazing opportunities, & endless growth. Don’t miss HGS Jamaica’s Virtual Job Fair! Scan the QR code & join us as Customer Service Representatives, Sales Representatives, & Technical Support Representatives on 26th November 2024! Must have: Minimum 3 CXC/ City & Guilds subjects, including English A. 6 months of BPO or Sales experience preferred. Must have ID, TRN, NIS, Birth Certificate, & proof of qualifications #HGSJamaica #JoinHGS #jobsinjamaica #jamaicanjobs #nowhiringjamaica #kingstonjamaica #CareerOpenings #JobOpportunity #DontMissOut
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A celebration of success and collaboration! We’re thrilled to announce the successful completion of our Half-Yearly India HR Meet 2024. This event celebrated excellence, recognizing the outstanding achievements of our award winners who continue to inspire us all. With strategic insights shaping our future goals and an emphasis on collaboration and innovation, the meet reinforced our commitment to progress.? A heartfelt thank you to our leaders for their unwavering support as we continue to reach new heights together! #TeamHGS #HRMeet2024?
Global HR Executive | Lived and worked in 6 countries, in global roles covering NA, EMEA and APAC
Excited to see successful completion of our (virtual) Half Yearly India HR Meet! A huge congratulations to all the award winners for their outstanding achievements.!!! We also want to recognize the incredible hard work and dedication of our entire team. ?? Here are some key takeaways from our Half Yearly HR Meet: Recognition of Excellence: Celebrating the achievements of our award winners who have set a high standard for all. Team Dedication: Acknowledging the hard work and commitment of our entire team, which has been instrumental in our success. Customer Appreciation: Highlighting the positive feedback from our internal customers, which motivates us to continue delivering our best. Strategic Insights: Discussing future goals and strategies to maintain our momentum and achieve even greater milestones. Collaboration and Innovation: Emphasizing the importance of teamwork and innovative thinking in driving our progress. A special thank you to our business leaders for their kind words and support. Together, we continue to reach new heights! ?? #TeamSuccess #HRMeet2024 #Gratitude #AchievementUnlocked #lifeathgs HGS - Hinduja Global Solutions Giridhar G V
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How lucky are we to have Carrie Ramskill forging the path of HGS UK and HGS South Africa? https://lnkd.in/g7FgvCbT
??Top 50 Women Shaping CX?? Introducing Carrie Ramskill, Chief Operating Officer at HGS UK ?? With more than 25 years of experience in the contact center industry, including 13 years in the BPO sector, Carrie brings a wealth of expertise in delivering operational excellence. Her career journey began at Asda, where she enabled the launch of the .com program’s outsourcing strategy, making Asda one of the first UK client to enter the South African market. At HGS, Carrie has been instrumental in driving key initiatives, such as the swift expansion of the COVID-19 vaccination program from zero to 2000 employees in four weeks.?? During the pandemic, she seamlessly transitioned the UK operations to a work-from-home model within five days.???? Now her focus is about implementing technology solutions that enhance agility & improve efficiency, creating better outcomes for our people and customers. HGS - Hinduja Global Solutions #Top50 #WomeninCX #customerexperience
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How can AI drive a more sustainable and accountable future? In her latest opinion piece with India AI, Shilpa Sinha Harsh - Executive Vice President, Global Corporate Communications, CSR, DEI, and ESG at HGS, explores how AI has transformed the way companies approach ESG. From uncovering sustainable investment opportunities to enhancing transparency and accountability, this cutting-edge technology is paving the way for smarter, greener decision-making. Read the full article to see how AI is not just about innovation—it’s about responsibility. https://bit.ly/4hU3D6T #TeamHGS #WorkToGive #ESG #Sustainability #OurLeadersSpeak Shilpa Harsh
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