Innovation, technology, and heart—all in one #AIHub! With this incredible launch alongside our leaders, HGS Philippines is setting a bold new standard. By combining the power of AI, Automation, and Analytics with the warmth of human expertise, we’re creating customer moments that resonate, inspire, and elevate. #TeamHGS #LifeAtHGS #HGSPhilippines #OurLeadersSpeak Giridhar G V Pushkar Misra Kapil Raheja Ashish Chaturvedi
关于我们
A global leader in optimizing the customer experience lifecycle, digital transformation, and business process management, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach with over 21,600 employees across 38 delivery centers in 6 countries.
- 网站
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https://hgs.cx/
HGS - Hinduja Global Solutions的外部链接
- 所属行业
- IT 服务与咨询
- 规模
- 超过 10,001 人
- 总部
- Chicago,IL
- 类型
- 上市公司
- 领域
- Business Process Management、Technology、CX、Marketing、Automation、Cloud、Analytics、Work at Home、Work Cloud、Digital Experience和Social Media
地点
HGS - Hinduja Global Solutions员工
动态
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Retail planning encompasses several key aspects, including demand forecasting, pricing and promotions, and meeting customer experience (CX) expectations. Learn why retailers are turning to AI-driven automation tools. https://bit.ly/4e10y1v
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Every day, we move forward with a focus on lasting impact! As part of our Environmental, Social, and Governance (ESG) efforts, we're empowering children with the tools they need to learn & grow. In partnership with the Learning Links Foundation, we’re equipping children in Nilgiris with essential literacy and numeracy skills for a brighter future. With our passionate HGS volunteers, we've crafted books to inspire and educate. Through our collaboration with EduScape, HGS has revitalized schools, changing the lives many students and empowering teachers to deliver better results. Together, we’re building a future where education has no limits! #ESGatHGS #TeamHGS #HGSIndia
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Learn why South Africa has become a preferred customer experience delivery point. https://bit.ly/3XDvpfM
Whitepaper - Pay It Forward: Attracting and Retaining Top Agents
insights.hgs.cx
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The AI adoption rate in the finance sector has grown rapidly, with a significant portion of financial institutions incorporating AI into their lending processes. Learn more and uncover why: https://bit.ly/4hlmtn9
The Future of Bank Loan Processing: Accelerating Approvals with AI-Driven Automation
https://hgs.cx
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Our roadshow continues! Learn first-hand practical approaches, challenges, and opportunities in leveraging AI for sustainable growth and competitive advantage at 5Church Midtown on December 3rd. More info: https://lnkd.in/gHGfigQk
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Serving as their solutions partner since 2006, HGS handles customer support for this client, a Canadian communications giant with over $15B in revenue, whose majority of sales and operations are based out of Toronto, Ontario. https://bit.ly/3YoZYXn
Efficient Onshore Tech Support for Telco
https://hgs.cx
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AI-powered cybersecurity solutions are revolutionizing telecom security and ensuring the resilience of these critical networks. https://bit.ly/47BLmGK
Securing Telecom Networks with AI-Powered Cybersecurity
https://hgs.cx
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Let’s look at the trends that shaped offshore CX delivery in 2024 and examine how HGS continues to lead and adapt within this evolving sector. https://bit.ly/3Z6486e
Trends that Shaped Offshore CX Delivery in 2024
https://hgs.cx
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#TeamHGS attended the prestigious CapeBPO Awards 2024 at the Century City Convention Centre in Cape Town. This incredible event celebrates excellence in the BPO sector and global recognition of South Africa as a top outsourcing destination. We are proud to be part of this thriving ecosystem. Attending the event was a moment of inspiration and collaboration as we continue our journey to make an impact. #CapeBPOAwards2024 #LifeAtHGS #HGSSouthAfrica