Tracking mean time to detect and respond is no longer enough. Phani Dasari talks with CIO.inc sharing, "Security leaders need to expand operational metrics to reflect the complexity of modern threats and the efficacy of their security investments." Read more: https://lnkd.in/gxi7inPC
关于我们
A global leader in optimizing the customer experience lifecycle, digital transformation, and business process management, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach with over 21,600 employees across 38 delivery centers in 6 countries.
- 网站
-
https://hgs.cx/
HGS的外部链接
- 所属行业
- IT 服务与咨询
- 规模
- 超过 10,001 人
- 总部
- Chicago,IL
- 类型
- 上市公司
- 领域
- Business Process Management、Technology、CX、Marketing、Automation、Cloud、Analytics、Work at Home、Work Cloud、Digital Experience和Social Media
地点
HGS员工
动态
-
On World Water Day, #TeamHGS and DHAN Foundation joined forces for a systematic beach cleanup. In just one hour, over 650kg of debris was removed. With the support of the Greater Visakhapatnam Municipal Corporation, plastic, rubber, and other waste were collected and safely disposed of. What made this initiative truly special was the active participation of local fisher community adolescents from Visakha Machikara Kalanjia Samkhya! They not only contributed to the cleanup but also engaged with our people, exchanging insights and perspectives through informal conversations. Water connected us all! #LifeAtHGS #WorkToGive #WorldWaterDay #WaterConservation
-
As AI continues to evolve, the big question remains—how will it reshape the nature of work? In a recent interview with The Hindu Business Line, Venk Korla- President and CEO, HGS Americas, shares a compelling insight: nearly 60% of contact center tasks could be automated in the near future. However, he emphasizes that human roles will still be essential—especially when it comes to empathy, critical thinking, and complex problem-solving. What aspects of your role do you think AI cannot replicate? Explore his full perspective in the interview. Visit: https://bit.ly/4l4EuYS #TeamHGS #LifeAtHGS #TheHindu #BusinessLine #AI
-
-
Innovation with purpose, progress with impact! How does sustainability align with compliance? Dinesh Charak, Senior Vice President, Global Legal and Compliance, HGS, shares insights on upholding the highest industry standards. Discover the milestones—download our Sustainability Report now. https://bit.ly/4hJ2Lk9 #TeamHGS #LifeAtHGS #ESG #WorkToGive?
-
Every drop creates a ripple of change! At HGS, we believe in the power of impact-driven initiatives. This #WorldWaterDay, through sustainable water management, we’re enabling brighter futures and creating opportunities where they’re needed most. We #WorkToGive and deliver results through our actions ? #TeamHGS #LifeAtHGS?
-
#TeamHGS celebrated #InternationalWomensDay with 23 incredible volunteers from the #USA and #Canada, coming together to support women from an NPO in Nevada. Their efforts focused on building confidence, enhancing professional growth, and opening doors to new opportunities! With newfound skills and support, these women are ready to step boldly into the next chapter of their careers this April. At HGS, we #WorkToGive, uplift each other, and create a future full of possibilities! #LifeAtHGS #HGSUSA?#HGSCanada?#DEI
-
-
From bias to balance: Actionable steps for AI in inclusive hiring! Shilpa Harsh - Vice President, Global Corporate Communications, CSR, DEI and ESG, HGS shared her insights on AI in hiring process. She talked about how AI is a powerful tool for achieving gender-equitable hiring. She stressed on the crucial balance between leveraging AI's potential for efficiency and ensuring human oversight to build truly inclusive workplaces, advocating for a collaborative approach involving diverse teams and rigorous monitoring. To read more: https://bit.ly/4iMiqQL #TeamHGS #LifeAtHGS #YourStory #HGSLeaderSpeak
-
-
Transforming lives this #InternationalWomensDay! #TeamHGS volunteers empowered women at Samarthanam Trust with resume and interview skills—a first for many. In Bengaluru, we conducted a financial literacy session at The Akshaya Patra Foundation, inspiring 26 women kitchen workers to start SIPs. In Mysuru, we held a menstrual health and hygiene awareness session. Every action counts in shaping a better tomorrow! #WorkToGive #LifeAtHGS
-
Despite advancements in technology, many finance companies and banks still rely on manual workflows that are time-consuming, prone to human error, and inefficient. AI is changing this landscape by automating repetitive back-office operations. https://bit.ly/4iuRvsB
-
Elevating women, empowering futures! #HGSPhilippines proudly launches the Aspire Leadership Program—a dedicated initiative to empower mid-level women professionals to rise as confident leaders! With support and inspiration from our leaders. Aspire is all about growth, mentorship, and breaking barriers. Celebrating the incredible women of our first cohort as they embark on this transformative journey. Pushkar Misra Andee De Guzman Shilpa Harsh #LifeAtHGS #Philippines #TeamHGS