Higher Logic

We’re beyond excited to announce the winners of the Super Forum 2025 Customer Awards! These outstanding individuals and organizations have gone above and beyond in their contributions to their communities. Please join us in celebrating their amazing achievements! ?? Community of the Year American Society for Quality (myASQ), Taylor Lovas ?? Industry Innovator Georgina Donahue from Pragmatic Institute ?? Data Pro of the Year Jason McClellan from Brocade Communications Systems (Broadcom) ?? Best Community Design Sarah Lawton and Rebecca Lobley GARE (Government Alliance on Race & Equity), Race Forward ??Best Email/Campaign Design Kristin Withrow with California Special Districts Association ??Most Valuable Community Manager Katie Locke from Society of Chartered Property and Casualty Underwriters (The Institutes CPCU Society) ??Most Valuable Community Champion Marius Ciortea from IBM Kerry Ignatz from Academy of Management ??Most Valuable Digital Marketer Elyssa Katz with National Alliance for Care at Home Congratulations to all our 2025 award winners! Your hard work and dedication inspire us every day. We can’t wait to celebrate with you in person (or virtually!) and see what incredible things you’ll accomplish next year. ???

The first full day of Super Forum 2025 has kicked off and we couldn't be more excited! This year's event is all about connecting, innovating, and shaping the future together with our amazing community. ?? Don't forget to use #SF25 to share your highlights and join in on the celebration! ?With a lineup of inspiring speakers, networking opportunities, and exciting sessions, there's no doubt that this year's event will be one for the books. Ready to hit the ground running at Super Forum 2025? We sure are! ?? We started the day with the Higher Logic Company Vision and Strategy Product Roadmap by CEO Rob Wenger, followed by an inspiring keynote by Richard Millington. And to top it all off, we'll wrap things up with a country-themed Customer Appreciation Party. ?? #customersuccess #associations #community #SF25

Heading to Forrester B2B Summit or local to the Phoenix area? We’ve got your Monday night plans?? Higher Logic is co-hosting a happy hour with ChurnZero on one of the best rooftops in town. Here are the details: - Monday, March 31 from 7 - 9 p.m. - Floor 13 Rooftop Bar (fun fact: the building was featured in the opening skyline scene of the 1960’s Psycho movie ??) - Sweeping sunset views of downtown Phoenix - Drinks, bites, and conversations with fellow customer success leaders Come enjoy the view and connect with people who get what you do. Register here: https://lnkd.in/dBZZMhUW

What an incredible evening at the Welcome Reception tonight!??? It was amazing to see so many of you come together, share stories, and forge meaningful connections as we kicked off Super Forum 2025 in style. The energy, the conversations, and the excitement in the room was absolutely inspiring! We’re looking forward to an action-packed agenda tomorrow, filled with opportunities to innovate, collaborate, and grow together. Make sure to download the mobile app to build out your schedule for tomorrow ?? https://lnkd.in/eYukyi4P #associations #community #customersuccess #SF25

Today’s the day, Super Forum 2025 is officially here! ?? The Higher Logic staff is buzzing with energy as we put the final touches on setup and get ready to kick off an unforgettable event. We’re so excited to welcome all of you to Nashville! On the agenda for today: ??This afternoon we started with Learning Labs, an amazing opportunity to dig deeper into key topics! ??Don’t forget to swing by registration between 4:00–7:00 PM to grab your badge. ??And stop by the Welcome Reception tonight at 6:00 PM. There’s so much to look forward to, and we’re thrilled to share this experience together. Be sure to join the conversation and share your highlights using #SF25, we can’t wait to see your posts! Here’s to building stronger connections, sparking ideas, and shaping the future together! ??? #associations #community #customersuccess #SF25

Is this a post about a Rainforest cafe reopening? Nope-- I’m sharing some first looks of the conference center for Higher Logic’s 2025 Superforum user conference in Nashville, TN this week. Current intention is to continuing to build community amongst amazing association people, and to help foster resilience to stress and anxiety. The latter is related to things that I cannot control at a conference and in life/general. Yesterday’s coping included running a few miles post flight, and late night chocolate adventures with Rebekah Weidner. Also included: picture of Mr mellow ??completing a final quality control check, of the orange shoes pre-departure. ?? ???? #superforum2025 #higherlogic #onlinecommunities #floyd #thriveonlinecommunity #marketingautomation #associationmanagement #CAE

Floyd and the team have arrived in Nashville! ???? Super Forum 2025 is almost here, and we couldn’t be more excited to welcome you tomorrow. Get ready to EVOLVE connections with inspiring sessions, collaborative discussions, and plenty of opportunities to spark new ideas. Join the conversation using #SF25—Floyd will be watching for your posts! Let’s make this an unforgettable event together. See you soon! ???

B2B buying is more self-directed and unpredictable than ever. Forrester calls it "buying mayhem." ? And in the middle of that chaos, buyers want connection, not cold outreach. ? That’s why we’re sponsoring Forrester’s B2B Summit North America this year on March 31 - April 3 in Phoenix (and online). Because building buyer trust, loyalty, and advocacy starts with community. ? Stop by booth #605 to see how our online community platform helps brands turn customer relationships into long-term growth. ? Register now: https://lnkd.in/eakyMHrF

Couldn’t have said it better, Paul Schneider. A great community platform matters. But it’s the people behind it that make the difference. At Higher Logic, we pair purpose-built tech with real community experts who’ve done this before.

Higher Logic Vanilla has the most complete Zendesk integration you’ll find in any community platform. If you’re heading to Zendesk Relate 2025, come see it in action and chat with our team: Paul Schneider, Brendan Parm, and Bill Vear. Here’s some of what we’ll be showing: ?Automatically escalating community posts to Zendesk tickets—triggered by keywords, sentiment, inactivity, and more ?Letting agents reply directly in Zendesk, and sync responses back to the community ?Giving customers one search bar for both your community and Zendesk content, plus SSO to seamlessly navigate between platforms ?Turning helpful community threads into Zendesk KB articles Join us in Las Vegas to see it up close: https://lnkd.in/esXrbUXc Can’t make it in person? You can still catch the keynote and on-demand sessions here: https://lnkd.in/eKkTrtPx