Earlier this year, I had the privilege of stepping into the CEO role at Heyman Associates. After 19 years with the firm, I’ve watched significant and exciting changes to the functions we focus on and the first half of this year presented significant shifts in the profession worth sharing.
Here are the top four shifts I’ve noticed during my first six months as CEO:
1.?????PROTECT, PROTECT, PROTECT: while organizations embrace an opening for proactive strategy building, risk mitigation continues to creep up in priority. The pendulum has swung from promoting your brand to protecting it. This also manifests in conservative spending and decision making, and a reticence to make sizeable commitments despite a strong economic outlook.
2.?????CHANGE IN POWER: there is more talent on the market than open roles and employers are squarely back in the driver’s seat. The definition of flexibility has also shifted; there are few fully remote, executive level roles. While role inventory is down and candidate negotiating power has waned, there is always a market for great talent – we’re seeing a demand for enterprise and operational leadership experience, diversified functional backgrounds, a proactive approach to issues management, and business acumen as a skillset of most importance.
3.?????CLEAR SILOES TO BLURRED LINES: We are seeing more roles I anecdotally refer to as ‘Communications Plus’. Integrated communications and marketing is no longer a trend; it’s a permanent shift and the new normal. There are also more communications roles integrating with public and government affairs and ESG efforts. This is reinforced by more Chief Corporate Affairs Officer titles, indicating a broadening of responsibilities.
4.?????AI EXPERIMENTATION TO IMPLEMENTATION: No question AI will transform businesses and communications. The challenge is twofold for communicators – not only to articulate a business’ AI strategy to both internal and external stakeholders but to determine how AI can enhance certain communications or team productivity.?New tools raise stakes on critical thinking skills and no matter how much deeper the tech stack gets for CCOs, we still always hear from our CEO clients the importance of strong writing skills. “How are you telling an AI story and how are you using AI?” are now expected interview questions.