Helpcare AI

Helpcare AI (YC F24) is helping healthcare orgs bring more patients in the door, and reduce the care coordination burden on staff with autonomous AI workers. To date, care coordination has involved manually going across multiple unintegrated systems like EMRs, and payer portals to find, call, schedule, and verify patients. Nurses and MAs responsible for this work are so overburdened with inflow that over 2/3rd of patients are never reached out to and scheduled for vital screenings/visits. Helpcare AI agents (Angelica? & David?) take on this burden from staff and reduce time of care by autonomously identifying and reaching out to patients (through phone, text, email, and mail) to schedule visits, book screenings, complete pre-post, and onboard. Angelica? & David? require no integration, can navigate all tools (EHRs, portals etc.), speak 29 languages, and help book 30% more appointments without additional work. Founders Huzaifa Sial and Ayush Tomar have spent the last 10+ years in Health AI, building everything from complex risk stratification models around care gaps and closures, to some of the most sophisticated engines for people to be able to find care. Having witnessed first-hand how healthcare tech fails at interoperability in care coordination, they’re leveraging their expertise to solve these challenges at Helpcare. If your health practice or company is struggling to keep up with patient outreach, inflow of referrals, and care coordination, reach out to the founders at [email protected]. Congrats to the team on the launch! ?? https://lnkd.in/gaB5qPfC

New Andreessen Horowitz thesis - an update on AI voice agents! 2024 was a huge year for voice agents, with massive model breakthroughs + hundreds of new startups. How has the space evolved, and where do we see opportunity in 2025? To start: we see voice as one of AI's biggest unlocks. In the last six months, we've seen massive steps forward on the model side. Latency and reliability are now largely solved - and interruptibility and emotionality have made major strides, too. Voice AI is now nearly at human standards, allowing tech to replace labor on the phone. As a result, there's been an explosion in startups building applications on these models. Y Combinator alone has seen 90 voice agent cos. Many are targeting specific verticals - by industry (e.g. home services, dental) or function (e.g. recruiting, customer support) - and are scaling fast! In most cases, we see voice is a wedge - not the product. Most companies need to tap into adjacent workflows: pushing call details to a CRM, automating follow-ups, etc. What we're looking for in voice agent startups: - Building in an industry where phone is the preferred or required medium, or has a much higher success rate than other modalities - Calls are constrained — both in length and in format/outcome - Voice agent delivers 50%+ cost reduction with similar success rate as a human - Calls are "life or death" for the customer —they will pay significant $ to get them made or answered...but not for the end consumer - When selling into SMB/mid-market, the agent product has easy integration. When selling into enterprise, complex integration can be a moat! If you're building here, reach out! ?? We are very actively investing in this space. And read our full thesis here: https://lnkd.in/gQ_psdxJ

Did you miss my conversation with Huzaifa Sial, CEO and Founder of Helpcare AI? Don't worry, this blog post has you covered! We discussed how Helpcare AI, a Y Combinator backed company, is improving patient care by deploying AI agents. These intelligent agents assist with crucial tasks like patient scheduling and ensuring patients stay up-to-date with their screening tests and other healthcare needs. This episode is packed with valuable lessons from Huzaifa about identifying a problem in healthcare and building an innovative solution to address it. It's a must-read for anyone interested in the intersection of AI and healthcare. #AI #Healthcare #ArtificialIntelligence #HealthTech #Innovation #PatientCare #DigitalHealth #Startups #Entrepreneurship #HelpCareAI #Leadership #Podcast #Interview #AIinHealthcare

What if you have a call center in your hospital or clinic that operates 24/7, non-stop? Many patients can't take calls during work hours or when they're away from their phones. Additionally, patients often need screening tests or investigations, but practices lack the staff resources to review charts and identify who needs screening. In this fascinating episode, I speak with Huzaifa Sial, CEO and co-founder of Helpcare AI (Y Combinator company). We explore how their AI agents revolutionize patient communication by scheduling appointments, accessing EMRs, and operating within electronic medical records. These agents actively scan patient records to identify gaps in care and ensure nothing falls through the cracks. What sets AI agents apart from traditional call centers is their 24/7 availability. They can reach patients after hours and on weekends when people are actually available to talk. Instead of handling one call at a time, they can manage hundreds of calls simultaneously, following up on voicemails and much more. This episode not only delves into these innovations but also offers valuable insights for healthcare entrepreneurs building solutions in this space. Listen to Our Podcast On Apple Podcast: https://lnkd.in/e2Xb6zeg Listen to Our Podcast On Spotify: https://lnkd.in/eDuatcED #HealthcareInnovation #AIinHealthcare #PatientCare