Extend

The Furniture Today Leadership Conference starts next week, and we’re excited to be there to meet furniture merchants and learn more about their post-purchase experience. Will you be there? Let us know in the comments or click below to shoot us a quick note — we’d love to connect! https://ow.ly/N2RB50Ufjql Woodrow Levin Rohan Shah Ryan Brown ?? Jessie Chamberlin #furniture #FurnitureToday #productprotection #shippingprotection #Extend

It’s no surprise that customers prioritize convenience — like free shipping and returns — when shopping online. But how do you maintain control of operational expenses when costly returns skyrocket during the holiday season? One idea is to take a more creative approach to your return policy. We dig into it in the short article below. https://ow.ly/1cco50UchN1 #holiday #holidaysales #holidayshopping #holidayecommerce #ecommerce #Extend #productprotection #shippingprotection

Based on a recent PwC survey, this year’s holiday sales are expected to be up 7% over last year. But that anticipated increase is coming from a smaller number of consumers than in the past two years: 26% in 2024 compared to 37% in 2023 and 35% in 2022. To increase online sales this holiday season, you’ll need to incentivize higher spending from that portion of online shoppers who are looking to spend less. You’ll also need to attract and retain those looking to spend more. https://ow.ly/CHcN50UchxL #holiday #holidaysales #holidayshopping #holidayecommerce #ecommerce #Extend #productprotection #shippingprotection

To increase online sales this holiday season, you’ll need to incentivize higher spending from online shoppers who are looking to spend less. Here are some last-minute tips that can help. https://ow.ly/bEYp50Uc7cV #holiday #holidaysales #holidayshopping #holidayecommerce #ecommerce #Extend #productprotection #shippingprotection

More and more, customers want to reduce waste and buy sustainable fashion, but that can be difficult to achieve from a brand perspective. Learn how to overcome textile waste — and other challenges — in this brief article. https://ow.ly/K1tj50TJkaU #fashion #apparel #shippingprotection #ecommerce #Extend

Let's make 2025 the year of great communication! Communication is key for strong customer relationships and strong internal relationships. Rohan Shah, Founder and CRO of Extend, dove into this and many other key topics in the most recent episode of Unchurned. Watch and Listen to the Full Episode?? YouTube: https://lnkd.in/gFzsd7Xs Spotify: https://lnkd.in/gszwjDHC Apple: https://lnkd.in/grCxkwdJ

We had a great time at the Women in Retail Leadership Circle event in San Francisco! It was great to connect with women leaders in retail and talk all things AI, healthy profitability, DEI, leadership, and more. Thanks to the event organizers and everyone who attended. And if we missed you, send a message or drop a note below — we’d love to keep the positive energy flowing! https://ow.ly/p5iH50U8lVL Elizabeth Robertson Desirée Nayak #womeninretail #WIRLC #ecommerce #Extend #productprotection #shippingprotection

When you reduce operating expenses without sacrificing customer retention efforts, you free dollars for customer acquisition. This article shows you how. https://ow.ly/lBNK50TuOrb #operatingcosts #opex #ecommercerevenue #Extend #shippingprotection #productprotection

As the holiday season draws closer, we’re having more conversations with merchant partners about seasonal readiness and how to tackle the biggest challenges facing merchants today, including fraud, operational headaches, and the general strength of the consumer in today’s market. Those were the topics of conversation at a dinner we hosted last week, where special guest Tom Hale (CEO, ōURA) provided terrific insights on marketing, product and consumer use cases, operations, and how Extend helps support operational and financial goals. It was an inspiring dialogue! Big thanks to Tom and everyone who was able to attend and make the evening something special, and a special shoutout to Ray Cao and ?? Daniel Rodic for hosting with us. And congrats to the lucky winners who took home an ōURA ring just in time for the holidays! Arthur Menard de Calenge David Ghiyam Elizabeth Kennedy Zdanow Eugene Chew Ezra Cooperstein Haley Ludwigson, CFA Jamie Gutfreund Jeremy Thurswell Jessica Ozella Jiake Liu Josh Friedman Julia Bedanova Mehdi Ait Oufkir Michael Hughes Michael Stone Sean Frank Sherry Shi Way L. Rohan Shah Taylor Umphreys https://ow.ly/4As850U5E1F #ōURA #Extend #productprotection #shippingprotection #ecommerce

How do virtual reality, hyper-personalization, and wearable technology fit into fitness brands’ growth strategies? Find out in our latest article. https://ow.ly/isoP50TuOlo #fitness #exercise #workoutapp #Extend #productprotection #shippingprotection