Health Tech PHL

Don’t sleep on Philly. Thanks for the invite to talk about Fabric Health at Philly Health Tech’s happy hour. Still hoarse, I thought about cancelling. I always have an agenda (I didn’t). I assumed folks would want to get a drink and mingle (I’m sure they did). But we talked about laundromats and doing things that are simple but not easy. We talked about being human first and not speaking in acronyms. Most importantly, we talked about Kareena being scammed when she was looking for insurance through Pennie and Teddy getting LIHEAP as temperatures drop. So, thanks Ed Melendez and David M. Nichols, MD for bringing this community together and inviting me (and for Olivia Pecora, MBA jumping in to talk about her path to Fabric). Philly is a scrappy and dynamic city -- thanks to the group of thoughtful healthcare operators, providers, and engineers for truly engaging.

This month’s speaker will be Courtney Bragg, Co-founder and CEO of Fabric Health. Courtney is an educator turned healthcare operator. She is Co-Founder and CEO of Fabric Health, a startup providing trusted, last-mile engagement by meeting busy families where they are, in the time they have. Fabric works in laundromats across Philadelphia, Pittsburgh, and Greater D.C.

For Philly product folks - Emeka Oguh is #hiring. Know anyone who might be interested?

Last week, I had the privilege of presenting at the #HealthTech meeting on Breaking Barriers with Accessibility. We discussed the critical importance of accessibility for the largest minority group—disabled individuals—and how the health space must embrace digital inclusivity. In healthcare, accessibility isn’t just a “nice to have”—it’s a necessity. Ensuring digital experiences are designed with everyone in mind, especially people with disabilities, helps create more equitable healthcare experiences for all. I’m grateful for the engagement and thoughtful discussions we had during the session. Let’s keep pushing for a future where health technology leaves no one behind. #Accessibility #HealthTech #InclusiveDesign #DigitalInclusion #AccessibilityBenefitsAll #Sca11ywag #KeynoteSpeaking #AskMeAboutAccessibility Pictured: 2 photos of Nikki presenting to the HealthTech group at NeuroFlow offices, a selfie including Stef Kuonen and Seth Rotman ADHD coach, Attrition Reduction Coach, Speaker, and a portrait of Nikki wearing a t-shirt that reads, “Ask me about accessibility”

Thanks to everyone who came out for last week's meet up at NeuroFlow's beautiful offices. Folks came for the meet up, and got to check out the portal around the corner too. Next one is November 21. Sign up here: https://lu.ma/fwg1wvog

Coming up this Thursday - while we are definitely NOT gatekeepers here at Health Tech PHL, this month you must sign up in advance to get past security! ??♀? https://lu.ma/58pc265x

???? ???????????? ???????????? ???????????? ???????? ???????????????? ?????????????? ???????????? ?????????????? ???????? ???? ???????? ?? 1. You’re not entitled to a single meeting with a health system, let alone a contract. You have to earn every step in the process. 2. If no one is buying your product, it’s not because healthcare is “slow” or “doesn’t get it”. It’s that your product is a Vitamin, not a Painkiller. That’s OK but don’t be in denial… accept it. 3. The clinical details matter. Your product demo isn’t “just an example that can be customized”. A clinician’s trust in your product is influenced by whether you get the clinical details right. 4. EHRs will ignore you at the start (as they should). You have to earn integration partnerships by being so important that a health system demands the EHRs integrate with you. They WILL listen… you just need to earn it. 5. It’s not a health system’s fault that the incumbent has a big advantage over you. It’s just the rational way to think about it. You’d do the same thing if you were the health system. 6. Healthcare is a big industry but a small community. How you treat health systems (good or bad) will spread. 7. Health systems may buy your product because of your features, but they’ll stay with you because of your people and culture. Don’t skimp on hiring great team members. 8. Be honest about what you can and can’t do. Just because a health system asks if you can do “X” doesn’t mean it’s a deal breaker if you can’t. But misleading health systems into thinking you’ve actually done an EHR integration before when you haven’t? When they find out… they won’t forget. 9. The more novel and disruptive your product, the more green field the opportunity, but the more you have to evangelize it. The more commoditized your product, the more opportunities you have, but the more it’ll be a bloodbath. Everything’s hard. 10. You will have to get buy-in from an average of 10 stakeholders, no matter how big or small the initiative. Health systems are large and complex. The faster you accept this is how it is, the faster you’ll be at peace with it. What would you add?

It's that time again! Health Tech PHL Monthly Meet Up. It's in Center City at 5:00p, October 17. You must be registered at the Luma site to get past security! Refreshments and networking until 5:45, followed by a speaker. See you there! https://lu.ma/58pc265x