It's that time of year! Our local team in Plano kicked off March Madness with pizza and wings to celebrate the NCAA Tournament and our annual bracket challenge. Good luck to all! 🏀
关于我们
Health Special Risk, Inc. (HSR) is one of the nations leading Underwriting Managers (MGU), Third Party Claims Administrators (TPA), and Program Managers for Special Risk and Accident & Health Insurance. For over 40 years, we have specialized in providing Accident & Health, insurance products, claims services and administrative services to licensed agents, brokers, and insurance companies across the United States.
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http://hsri.com
Health Special Risk, Inc.的外部链接
- 所属行业
- 保险业
- 规模
- 11-50 人
- 总部
- Plano,Texas
- 类型
- 上市公司
地点
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主要
8400 Belleview Drive
Suite 150
US,Texas,Plano,75024
Health Special Risk, Inc.员工
动态
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At HSR, we don't have employees. We have teammates. Employees work FOR others, teammates work ALONGSIDE others. And for us, it's much more than a matter of semantics, it's a matter of culture. So in recognition of our teammates, our offices will close at noon on Friday, March 7th for Teammate Appreciation Day. Thanks to all of our teammates across the organization who strive hard daily to live out our core values of Progress, Empathy, Accountability, Collaboration, and Excellence, while serving our clients well.
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Appreciate the spotlight on HSR from Arrowhead Programs! Thanks for helping share the good things that are happening around here. The future is bright! 😎
For over 40 years, Health Special Risk, Inc. has been a trusted name in accident and health insurance, supporting youth sports leagues, summer camps, K-12 schools, daycare centers and more. What sets them apart isn’t just their expertise — it’s their deep understanding of the unique roles these organizations play in their communities. Now, with a refreshed brand and a renewed focus, the company is continuing its legacy of serving organizations that make a difference. In our latest blog, HSR President Brandon Schall, CPCU, AAI shares insights into their rebrand journey and how it reflects their commitment to progress. Read the full story: https://hubs.la/Q033VK1Q0
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Today's the day! Today we lift the curtain off the work we've been doing behind the scenes this year and unveil our brand refresh and new website to the world. Thanks to our great partners at Reusser for helping us bring this to life! We're excited to be able to communicate more effectively with our carrier partners, agents, policyholders, and claimants. Website link in comments... be sure to stop by and check it out!
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Excited to share with our carrier partners, policyholders, agents, and claimants what you can expect from us. If these values align with yours, let us know. We have an opening in our Customer Service department where you can join a team of like-minded individuals bent on delivering an exceptional customer experience, with room to grow your career!
📢 Let's talk about core values for a minute. We recently had a teammate summit at Health Special Risk, Inc. and laid out a vision of where we're headed as a company. All great teams have a common playbook. If a football team's WR was running a different play than the QB, it makes it hard for the offense to make progress moving down the field (insert Dallas Cowboys jokes here). For us, it was important to have a common playbook which we call Core Values. What qualities are we recruiting for in new teammates? What can we expect of our fellow teammates? What can our teammates expect from me as a leader? We needed to spend the time clarifying these and providing a framework our team would remember. As part of our brand refresh (launching next week!), we've spent a lot of time throughout 2024 clarifying why our customers trust HSR. The word that kept coming up over and over was PEACE. Our agents want PEACE of mind that we're providing a competitively-priced product for their clients. Our policyholders and claimants want a trusted mediator, helping them navigate the claims process so they have PEACE of mind that their excess medical bills are being handled fairly and accurately. Our insurance carrier partners trust us to provide compliant, efficient claims processing and want the PEACE of mind that once they’ve hired us as their TPA, they won’t have to worry about their claims and claimants being taken care of fairly, and with empathy. Peace. Peace. Peace. We felt that provided the perfect framework from which to hang our Core Values. So today we share these publicly for the first time: P = Progress. We’re committed to making small improvements every day, knowing these will compound over time to create tremendous improvements and growth. We’re laser-focused on our commitment to continual improvement. E= Empathy. We’re here to serve people when they need us most. We must exhibit empathy for our customers, fellow teammates, those under our care, and our leaders. A = Accountability. We deliver on our promises to our clients and to each other, holding ourselves to the highest standard of integrity, transparency, and trust. C = Collaboration. We work toward common goals as a team, both internally and with our clients. Nobody is expected to have all of the answer. We will have the humility to ask for help from others. E = Excellence. “Good enough” isn’t good enough. We always go the extra mile and strive for excellence in all we do. And a funny thing happened. In our post-event survey, when asked “Do you feel like you better understand the mission and values of HSR after this event?” 100% of our team responded with “yes.” 💯 Teams aligned behind a common goal and shared purpose can accomplish great things. And we’re just getting started. 🚀 The future is bright! 😎
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Everyone works IN their business. Truly successful companies though, work ON their business. That's what we've been doing throughout 2024. Over the next couple of weeks, we'll be publicly launching the results of the work we've been doing over the last 8 months and we can't wait to share! Brand refresh? ✔ Core values? ✔ New website? ✔ As we say around here, the future is bright! 😎 Stay tuned!
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We're excited to celebrate Customer Service Week around the office this week! We'll take some time to thank our teammates that are on the front lines serving our policyholders and claimants well. On the agenda for the week...some trivia, BINGO, and plenty of good food! And we'll continue our tradition of having leadership and other teammates job shadow our customer service team throughout the week so everyone can better understand all these individuals do to serve with empathy and excellence! #customerserviceweek
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We're celebrating National Truck Driver Appreciation Week, September 15-21 🚛 . Join us in saying thanks to the 3.5 million professionals delivering goods and services safely across the country! Did you know, it's estimated that these men and women transport more than 11 BILLION TONS of goods annually! At HSR, we've long supported these individuals through our Occupational Accident and Passenger Accident programs for independent owner-operators. Get a quote now (link in comments)! And don't forget to #ThankATruckDriver!
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Homecoming (noun) : the return of a group of people usually on a special occasion to a place formerly frequented or regarded as home. Last week, we were privileged to host most of our team from the DFW area and around the country for the first-ever HSR Homecoming! What a day it was as we had a full day of meetings, training, some Texas barbecue 🤠 , and a chance to meet fellow teammates in person. The day was capped off with the internal launch of our brand refresh! Teammates left with a vision of what's to come, some swag to rep the new branding, and newly established core values that center us around a common mission for what's next. In the evening, we enjoyed a teambuilding event at Pinstack, because we believe when you're aligned around what it takes to best the best Accident Insurance Solutions provider in the country, you can mix work and fun. We are beyond excited to share the new branding with the outside world, but need to wait about 4-6 weeks longer while we put the touches on our new website. Updates will follow here in the next few weeks. More to come, but as we say around here, The Future is Bright! 😎
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Who's excited to cheer on Team USA at the Summer Olympics?!? 🙋♂️ For two decades, we've been fortunate to serve groups within the Olympic movement and even have a wall dedicated to them in our conference room. We're excited for the lighting of the Olympic torch in Paris in a few minutes, and look forward to cheering on Team USA throughout the duration of the Games of the XXXIII Olympiad!
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