This is a great perspective from Jesper Lowgren about WHO ACTUALLY PAYS FOR TECHNICAL DEBT. Yes, the heavy lifting—most of the technical debt—lands squarely on data migration teams. But don’t just have empathy for the data migration team– give them the tools to do the job in a more effective way! For #CRM, #ERP, or other business functions that require #datamigration, create transparency to reveal the current baseline and the accumulated #technicaldebt, to ensure a more successful outcome. Data suffers when you have incomplete knowledge of its implementation. Restructuring the data schema isn’t enough. You need a way to remove data duplication, verify data replication, clean up referential integrity, and ensure data is efficiently accessible to your workflows. KR is the only patented AI Engine that delivers comprehensive knowledge for your transformation projects. See https://lnkd.in/eTzFuMa3
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Who actually pays for technical debt? The answer will surprise you! ?? Technical debt is a hot topic but who actually pays? Not financially, but practically? In this post I am looking at technical debt through a different lens. Replacing an enterprise CRM or ERP system is a monumental task that impacts every corner of a business. But when it comes to settling the bill for years of accumulated technical debt, who’s really left holding the tab? Spoiler: it’s not who you think. For those new to the term, technical debt is the buildup from taking shortcuts in system design or code to meet deadlines. Think of it as borrowing time now, only to repay it later—with interest—through extra maintenance, bugs, or inefficiencies. So, when a company upgrades its CRM or ERP, who ends up paying the price for this debt? You might point to the developers building the new system or the IT team managing the transition. But here’s the twist: the real weight falls on the data migration teams.??? Here’s the breakdown: ? Applications and software development teams? They face minimal technical debt and focus on configuring and customizing the new platform and writing new code. ?? Integrations and API teams? They shoulder some of the load, wrestling with the challenge of making new APIs play nice with old ones. ?? But the heavy lifting—most of the technical debt—lands squarely on data migration. These teams have to physically wrestle with the old system’s data—often a messy, inconsistent, outdated mess—and repurpose it to fit the new CRM or ERP’s processes and data structures. It’s this hands-on struggle that exposes the true cost of past shortcuts. Two points: Have empathy with the data migration team ????. Don't fall into the trap of under-estimating data migration ??. What do you think? Do you agree or do you look at technical debt differently? Do you have insights to share on this topic that affects everyone? Please share below.?? #TechnicalDebt #CRM #ERP #DataMigration #SystemReplacement