Haptik

Webinar alert?? Do you want to streamline your contact center operations with the power of GenAI? Join our LIVE product webinar on 10th October for an exclusive tour of our GenAI-powered Insights Agent? The session offers a glimpse of: ??Call auditing without GenAI - and why it isn't working ??How GenAI transforms call auditing ??High-impact use cases of "Insights Agent" And more! If you haven't registered yet, this is your LAST CHANCE to secure your spot: https://bit.ly/3A2LIJX #Webinar #CallAuditing #GenAI #InsightsAgent

Businesses today collect and manage vast amounts of data, making efficient storage solutions more critical than ever?? However, the costs of storing such large volumes of data can quickly spiral out of control?? Our DevOps team has tackled this pressing challenge without using any paid tools?? Here's all you need to know ->?https://shorturl.at/ROQy9 #DataStorage #DevOps #Haptik #AI Ranvijay Jamwal Komal Singh

As you collect and manage more data, your data storage costs increase too. Participate in our poll and share how you're tackling the rising data storage needs. #DataStorage #DataManagement #Poll #Haptik #AI

We hosted a colorfully meaningful Art Therapy workshop facilitated by?Nitika Prabhu S., where colors and shapes became a path to relaxation and reflection! #ArtTherapy #EmployeeWellbeing #Haptik Ridhwan Y. Akshay S. Manasi Gulati Omkar Shende Neeraj Kakade Zehian Tixeira Sagar Ruparel Ruta Bhatt Ria Lalwani Mohit Ghare Neha Patil Komal Singh Nilambari Jangam Manan Mehta Yogita Baghel Shiva Mattaparthi Pooja Shinde Rupanshi Singla

We're back with our monthly "highlights" from the world of AI, WhatsApp for business, and more! September was action-packed: with events, landmark AI releases, and transformative solutions we've built to boost business value. Stay abreast of all that's important to you with our informative, jargon-free, and digestible newsletter??? Here you go???

?? Marketers get ready for Meta's latest update - ???????? ???????????????????? - ?????????? ?????????????????? ???? ?????????? ????????????. Shorter messages mean your opening lines can make or break the deal! ?????????? ?????????? ?????????? ?????? ??????????????-????????. Avoid overwhelming customers with lengthy messages. ???????????? ???????????????????? ???????? ?????????????? ????????????????. Focus on quality over quantity. The new update means that the first few lines of your content are more important than ever. Interakt's ready-to-use template library can help you craft compelling messages that capture attention and drive results. And remember the 3 golden rules - ????????? ?????? ?????????? ???????? ???????????- it’s likely to be what shows on a user’s locked screen. ?????????????????, ????????????????, ???????????????? - Prioritize the first five lines to capture readers' interest and nudge them to click 'Read More'. ??????????????????? ???? ?????? ???????- if you are going beyond the 5 lines, break up your content with clear sections (3 to 4 max) to make it easier to digest. Don't let your content get lost in the shuffle, let's work together to stay ahead of the curve: https://lnkd.in/gkPbZMUp WhatsApp Business Haptik #meta #whatsappp #whatsappapi

The recent "WhatsApp on Wheels - Enterprise Edition", co-hosted by Interakt and our friends at Meta, set the stage for a whirlwind of insights on the future of messaging with WhatsApp and GenAI?? Heena Chhapru, Head of Customer Service at Tira Beauty, Shilpa Singh, VP - Digital Products at Max Life Insurance Company Limited, and Prasad Pimple, Executive VP and Head of Digital Business Unit at Kotak Life, enriched the session with real-world examples of implementing WhatsApp Flows and its impact on campaign performance?? So, what are the key takeaways? ?????????????? ??????????????????????:?Max Life Insurance's implementation of WhatsApp Flows has 5x its conversion rate from Click-To-WhatsApp-Ads, while the company offers multilingual support in 7 Indian regional languages. (Read more: https://bit.ly/3XSj7Pl) ???????????????????????????????? ?????????????? ??????????:?Tira Beauty leverages Flows for user profiling and delivering personalized product recommendations powered by GenAI. Flows has helped it increase its bookings for pre-purchase support by 327%! (Read more: https://bit.ly/3XQHnBJ) ???????????????? ????????????????:?Kotak Life has amplified its lead generation efforts using Flows, but equally, it's reduced dropouts by 75% to maximize product discovery and purchase intent on WhatsApp. (Read more: https://bit.ly/3ZPMYe3) These insights highlight the importance of integrating GenAI with messaging platforms like WhatsApp to meet evolving customer demands and unlock growth at scale?? #WhatsAppFlows #ClickToWhatsAppAds #Haptik #GenAI

In the world of LLMs, can you think of a model capable of complex reasoning, automating workflows, and delivering deep insights? OpenAI's recently-unveiled "o1" is a versatile model ushering a transformative era of advanced AI reasoning! Dive into our latest blog as we break down: ?Areas where "o1" excels with its complex reasoning ??How it compares with GPT-4o and GPT-3.5 ??Potential high-impact use cases across industries https://shorturl.at/ijlLx #o1preview #o1mini #Haptik #LLM

We're back with another exciting edition of Haptik Hustlers?? ? Meet?Avani Kawa, our incredibly talented Product Designer at Interakt. Her journey with us is an inspiring tale of dedication, continuous adaptation, and an unwavering zeal for growth and progress?? From starting out as a Conversational Designer, growing into the role of Design Manager, and now excelling as a Product Designer, Avani has seamlessly embraced and mastered various roles. Watch her share what makes her journey truly special, what’s fueling her excitement, and what stands out about Haptik??? #HaptikHustlers #EmployeeSpotlight #CompanyCulture #Haptik #AI #ProductDesigner #Career

At Haptik, our yearly 360 Feedback is around the corner and I thought it would be a good idea to just discuss “Feedback” at work in general. I often hear managers in the industry say, "My team members aren’t open to feedback, and when they do get it, they don’t take it in a positive way." It’s common for people to feel like feedback is an attack, especially when they’re invested in their work and maybe trying their best! Also, I think it depends on how feedback is given. I have seen many new leaders shout, point out, call out or push too hard and thereby fail to make feedback constructive for the other person. It is important to deliver it with empathy and a focus on growth. Here are a few ways one can do that: ? Start with the positive: Recognize what’s working before addressing what can improve. ? Focus on solutions, not just problems: Offer ideas to make things better, rather than just pointing out issues. ? Show support: Let the person know that the feedback is about helping them and the project succeed. ? Ask for your feedback: When you let your reportees also share feedback about yourself, it makes the conversation better and opens up a chance for improvement on both sides. ? Video-on always for such calls. ? IMP: Jot down Action items before you drop from the call: Verbal is good but written is actionable and can be tracked over time. When feedback is given with care, it’s easier to see the bigger picture and grow together and build better teams. I’ll continue this post on tips on how to positively receive feedback, questions to ask and work on feedback. #feedback #leadership #team #culture #mentorship #tech #business