?? H2O INTRO ?? Meet Andrea Yang of Greater Cincinnati Water Works A trust gap in water quality perception is creating barriers to critical programs in Cincinnati. While trust in water quality is over 70% among white and high-income residents, it's in the mid-40s for Black and low-income communities. This gap prevents sign-ups for bill assistance and lead service line replacements—issues that disproportionately impact disadvantaged communities. Andrea Yang, interim Executive Director of Greater Cincinnati Water Works, is leading efforts to rebuild trust by prioritizing equitable investments in infrastructure and workforce development. A key example is the $20 million rehabilitation of the historic Mount Airy water tower, an iconic structure in a struggling community that has long awaited restoration. Beyond repairing the tower, the project includes a feasibility study to explore how the site can contribute to Mount Airy’s revitalization. Partnering with city planning, economic development, and recreation departments, Greater Cincinnati Water Works is bringing the community into the conversation—ensuring water utilities are not just service providers, but active partners in neighborhood transformation. Yang is an alum of the Water Innovation Leadership Development program of Duke University Nicholas School of the Environment and Duke Environment Plus. H2O INTRO is sponsored by Human Capital Solutions, Inc., an executive search and recruiting firm that solves your most critical people challenges today.
Greater Cincinnati Water Works
政府管理
Cincinnati，Ohio 594 位关注者
GCWW provides customers with a plentiful supply of high quality water.
关于我们
Greater Cincinnati Water Works is Ohio's oldest municipal utility, dating to 1817. GCWW supplies more than 43 billion gallons of water a year to about 240,000 residential and commercial accounts, representing more than 1.1 million customers.
- 网站
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https://www.cincinnati-oh.gov/water/
Greater Cincinnati Water Works的外部链接
- 所属行业
- 政府管理
- 规模
- 501-1,000 人
- 总部
- Cincinnati，Ohio
- 类型
- 政府机构
- 创立
- 1817
- 领域
- water treatment, lead replacement, water sampling, engineering
地点
Greater Cincinnati Water Works员工
动态
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EMERGING WATER LEADER: Congratulations to Tony Searls, Commercial Services Superintendent at Greater Cincinnati Water Works. Tony was selected by the WaterNow Alliance as a recipient of its 2025 Emerging Leader Award. It recognizes mid-level water utility professionals who demonstrate passion, initiative and promise in advancing change in the areas of sustainability, equity, or community engagement. In his role, Tony has implemented creative strategies to ease the burden of outstanding water bill debt on customers and avoid water shutoffs. During the COVID-19 pandemic, Tony partnered with the Promise Network to introduce the PromisePay portal, offering interest-free, flexible payment plans, which maintains a 90% success rate. Also, Tony implemented a debt relief program that resulted in $2 million of debt relief in two months. His work through the debt relief program and PromisePay portal has resulted in 71% of scheduled delinquent shutoffs being cancelled and has lowered overall customer debt by $8 million.?This award is well-deserved!
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VISIONARY LEADERSHIP: Congratulations to Interim Asst. City Mgr. Cathy B. Bailey, GCWW’s former executive director, for being featured in Journal AWWA’s January/February 2025 cover story! The article highlights several African American leaders who are shaping the future of the water industry and includes Cathy’s work and vision for Greater Cincinnati. We appreciate Cathy’s leadership and thank @awwa for featuring her! https://lnkd.in/e3TSqmr9
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AWARD WINNER: The Ohio City & County Management Association has given its “Citizen Participation Award” for 2025 to Greater Cincinnati Water Works! OCMA recognized GCWW’s outreach efforts for its lead replacement program. Several changes to our strategy resulted in a 30% increase in customer participation during the past year. GCWW will continue to refine our efforts to achieve even better results moving forward. #GCWW #OCMA #GoodGovernment #LeadSafe #GetTheLeadOut https://Lead.mygcww.org
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