Grazzy

????High staff turnover in hotels can impact guest satisfaction more than you might think! When the makeup of your teams change frequently, service quality suffers, team culture shifts, and guests notice the difference. Investing in retention isn’t just an HR win, it’s a pathway to enhanced guest experiences and loyalty. Let’s prioritize employee satisfaction to elevate our service standards! ??? #Hospitality #EmployeeEngagement #GuestSatisfaction #RetentionStrategies

Teamwork is the heart of excellent customer service. With Grazzy’s automated tip pooling, your staff can foster camaraderie and work together to create a better experience for your customers. A shared tip pool encourages a collaborative culture, helping your team focus on delivering exceptional servcie while building a supportive and friendly work environment. Because when teamwork thrives, so does your business! https://hubs.la/Q02_h6Zd0 #TeamworkMakesTheDreamWork #EmployeeCollaboration #CustomerServiceSucces #DigitalTipping #WorkplaceCulture #TeamSpirit

‘Tis the season to spread joy and gratitude! During the happiest time of the year, it’s important to recognize the hardworking staff who go above and beyond to make the season special for everyone. Many of them work long hours and extra shifts to ensure the holiday magic comes to life. Digital tipping is a simple yet meaningful way to say “thank you” to your team. It’s more than just a tip, it’s a message of appreciation that reminds them their hard work truly matters. With Grazzy, it’s easier than ever for customers to reward your team instantly and effortlessly. Let’s make this holiday season brighter for the people who make it all possible. Read more about how you can be generous this season. https://hubs.la/Q02_h6lR0 #HolidayGratitude #EmployeeAppreciation #SeasonOfGiving #HappyEmployeesHappyCustomers #DigitalTipping #SpreadJoy

Are you driven by the numbers? Grazzy delivers actionable insights that empower your business to improve employee performance, elevate customer satisfaction and streamline operational efficiency. By diving into the analytics, you can uncover what service model works best, what your customers value most, and how to optimzie your operations for peak performance. Grazzy isn’t just a digital tipping platform - it’s a powerful tool for making informed decisions and finding areas of opportunity in your business. #DataDrivenDecisions #BusinessInsights #OperationalEfficiency #EmployeePerformance #DigitalTippingSolutions #CustomerSatisfaction

The holiday season is here, and it’s one of the busiest and most challenging times for your team. With customers rushing in with either holiday cheer or last-minute stress, it can be tough to keep operations running smoothly and employees motivated. This season, show your staff you’ve got their back. With Grazzy’s instant tipping benefits, you can help them feel valued and appreciated when it matters most. A little gratitude can go a long way in keeping your team happy, energized and ready to deliver their best during the holiday rush. #EmployeeMotivation #HolidaySeasonTips #WorkplaceWellness #CustomerServiceExcellence #DigitalTipping #HappyHolidays

Better late than never. This past July the In Revenue Capital team closed a Seed round with Grazzy! Grazzy is led by a truly dynamic founder Russell Lemmer, he and his team are putting more money, more often in the hands of Hospitality, Valet, Car Wash and F&B employees with their best in class digital tipping platform. We are thrilled to add Grazzy into the IRC portfolio and bring the operator immersive model to life.

Are your teams getting “lumpy” tips, where one team member consistently earns more than the rest? You NEED to know their secret… so you can help the rest of the team elevate and earn more, too. Grazzy offers tip tracking tools that highlight the highs and lows of tipping at your property – it’s a critical reflection of guest satisfaction, and can help you get the most value from digital tipping as an employee retention tool. Hospitality teams like the one at Hilton Richmond Downtown use this data to coach team members to provide better service, and to create some friendly competition in the break room. With Grazzy, you’re not only giving people ways to tip without cash — you’re helping your employees get more out of their jobs.

After enduring two separate robberies, Carnation Auto Spa made a pivotal decision: to go cashless across all 21 Texas locations. The unexpected can happen sometimes. Carnation Auto Spa took a proactive step to enhance financial security by eliminating cash transactions. They chose Grazzy digital tipping to handle tips seamlessly. The impact? A remarkable 53% average increase in daily tips. Head of Operations, Rick Macias, mentioned “We are thrilled with Grazzy's impact on our business. Our customers love the convenience of cashless tipping, and our employees are ecstatic about having instant access to their hard-earned tips.” After the first location garnered an impressive $2,109 in tips in just one month, Carnation Auto Spa quickly expanded Grazzy’s solution to all its locations. Read more about Carnation’s digital tipping success here: https://buff.ly/3XuqfCH #Grazzy #DigitalTipping #CarnationAutoSpa #CarWash #Security #CashlessTransaction #TipIncrease #GrazzySolutions

Grazzy digital tipping improves your customer experience in several ways: From an employee standpoint, it motivates staff by offering a simple and efficient way to earn tips, leading them to provide better service. This heightened level of service directly translates into a more satisfying customer experience. Additionally, digital tipping offers a seamless and convenient process for customers, eliminating the need for cash and making it easier to show appreciation. This convenience fosters greater customer loyalty and encourages repeat business. Discover more on how Grazzy can transform your customer experience and drive repeat business today! #Grazzy #DigitalTipping #CustomerExperience #Convenience #Cashless #CustomerLoyalty #RepeatBusiness #Simplicity

5 ways digital tipping will improve your business: Increased earnings: With the simplicity of digital tipping, employees can earn more by providing the best service. Boost employee morale & retention: Instant payouts and higher earnings are improving staff morale and are leading to increased loyalty. Attract top talent: In a competitive job market, offering the flexibility of digital tipping can be a deal breaker when acquiring top service talent. Enhancing the customer experience: cashless and convenient tipping options are more prevalent than ever as society continues to move away from carrying cash. Customer retention: With the convenience of digital tipping, those who typically do not carry cash are more likely to return to your business knowing they do not have to worry about finding an ATM. #DigitalTipping #StaffMorale #CustomerExperience #CashlessTipping #GrazzySolutions