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Change is imminent. The real question is: is your plan ready to lead through it? ICHRA adoption is up 30%. Transparency mandates are gaining momentum. Employers are walking away from traditional insurance. And members? They’re frustrated, confused, and losing trust. In Healthcare Business Today, Empara CXO Ben Callaghan explores what this disruption means for health plans—and how AI-enabled platforms can reduce administrative strain, scale member support and help restore trust before it’s too late. If you’re rethinking your technology, operations or engagement model, this one’s for you. ?? Read the full article: https://lnkd.in/e2xnv9py #HealthPlans #HealthInsurance #AIinHealthcare #BenefitsTech