Canopy

16B connected devices existed in 2023. Forecasts say that number will be 32B by 2030. How will all those devices be maintained, updated, fixed, ??????????????? Everyone knows technology is only useful if it works — devices stay connected. They have power. They run the right software. They play nice with other technology too. On and on. Outside of personal devices, keeping business-technology operational is the responsibility of millions of IT professionals, technical support and connected product people. So how do they do it? ???????????? ???????????? ???????????????????? software, which is the subject of our new guide: ?????? ???????????? ???????????? ???????????????????? ?????????? ?? Available at the Canopy website, the guide covers: ?? Key ?????????? of RDM, including MDM, Remote Desktop, and the two types of RMM (remote monitoring and management) ?? Key ?????????????????? in RDM ?? ???????????????? of RDM ?? ???????????????????????????? of RDM ?? Challenges and ?????????????????? in RDM ... and more. The guide is free — ready to bookmark ?? — for future reference here: https://lnkd.in/esHn6F3c With so many billions and kinds of remote devices, the RDM space can get confusing — but maybe a little less with the guide.

There are so many small companies out there doing great things. Sometimes, however, you come across one and just realize - WOW - they are solving a really critical problem going forward, but not enough people know about them. That company for me is www.gocanopy.com. Simply put - we all know there are a lot of computer 'devices' in many technology solutions today - but how do you take care of all those devices - manage upgrades, know when they are broken or something is wrong, etc... Kiosks are a great example, but there are many more. Kudos to the Canopy team for getting in front of this and providing a solution to cleanly and centrally manage tons of devices - IOT at its finest! #goCanopy #IOT #smallbusiness

From $5.5B to $12.5 billion in less than 10 years ... ?? Yes, the ???????????? ?????????? ???????????? will grow fast — if it overcomes two pitfalls. But first, ????????'?? ?????????????? ?????? ????????????? According to GMI's new research: ? Growing adoption ? Rising demand for self-service in stores ? Growing preference for "contactless transactions" ? More smart city projects ? Increases in AI + IoT integrations ???????????????? + ????????????????????? ? UI design ? Maintenance & technical issues Quote from the report release (???????? in the ??): "Maintenance and technical issues are major challenges in the retail interactive kiosk market, preventing smooth operations. ?????????????? ?????????????????????? ???????????????????????? ?????? ?????????????????? ?????????????????? ???????????????????????? ?????? ???????? ???? ????????????????, ?????????????????? ?????? ???????? ????????????????????. Addressing these issues as promptly and implementing robust maintenance protocols are critical to ensuring functional and reliable retail interactive kiosk deployments." Like having a user interface that's intuitive and easy to use, it's no surprise that keeping retail kiosks up and running is critical to growth. (No store will last long if a primary channel of sales is "out of order.") Solving for downtime is only the beginning when it comes to self-service technology. Leaders in the retail kiosk space will go further — e.g. looking to automate remote device management, using RMM to onboard, update, troubleshoot, and maintain. They'll create new ways to integrate their kiosks with other POS systems and connected product technology. ?????????????????? ???????? ???????? ???? ???????????? ?????????? (expensive, critical, frontline) ???????????? ???????? ?????? ???????????????????? ???? ?????????? ???????????????? ???????? ???????? ??????. ... and Canopy will be ready to help. #kiosks #goCanopy #retail #connectedproducts

Remote Monitoring and Management (RMM), Remote Access, Remote Desktop, Remote Device Management (RDM), Connected Products ... What does it all mean!? If you’re an enterprise service center trying to drive the highest levels of proactive service and automated system availability, understanding these concepts is a necessity. That's why we just published a “Guide to Remote Device Management” on goCanopy.com. The guide helps you orient to this ever-changing space, helping with things like: ? What are platforms that support RMM for traditional IT infrastructure? ? What would you use "Remote Desktop" for? ? What about the new space of "Connected Products"?-?like connected sports and entertainment equipment, next generation security and surveillance solutions, etc…? And a lot more. It's worth checking out and bookmarking for future reference. If you have questions - or recommendations as to information you feel important to add to a guide like this, please drop them in the comments! https://lnkd.in/enAuMDgC At Canopy, we’ve got you covered. #GoCanopy #ConnectedProducts #RDM

We're #hiring a new Manager - Lead Gen and Outside Sales in Alpharetta, Georgia. Apply today or share this post with your network.

For those of you who wonder "How does one go about starting a company?" or more personally "What is it that Webb has been working on this past decade+?", here's the answer from our unique point of view. My humble gratitude to Steve Latham for starting us down this journey with a clear vision providing the North Star for our progress.

"Telling this story helps us understand where we've been — and connect our past to the future we make." — founder Steve Latham tells the story of Canopy:

Our Canopy GTM team is growing - looking to find a talented Lead-gen + Outside Sales Manager! ? I'm looking for someone ready to: ? Lead omni-channel outreach strategies ? Jump into managing enterprise sales negotiations ? Be a core part of our GTM strategic vision and roadmap Their efforts will directly contribute to Canopy's top-line revenue growth. I'm approaching 3 years at Canopy. Now is an exciting time to join the team! ?? Apply now — or share this with your network to help us find the right candidate. #Hiring #SalesLeadership #LeadGeneration #OutsideSales #GoCanopy

Helping 20K restaurants manage front- ?????? back-of-house technology (POS, kitchen displays, drive thru, etc.) isn't easy. Revel Systems made it seamless. Here's how: 20,000 restaurants depend on Revel to manage point-of-sale, drive thru, kitchen display, mobile ordering, kiosks, and more quick-service restaurant technology. QSR tech is increasingly complicated, with multiple kinds of devices and multiple possible points of trouble. When self-checkout kiosks go down, when drive thru malfunctions, when kitchen displays go out, operations are disrupted and revenue is lost. Keeping QSR operations up-and-running is no easy task, but one Revel knew their customers required: "Quick-service restaurant operators typically have a lean corporate team and often don't have a dedicated IT resource. So, managing a growing technology suite across multiple locations is something we [at Revel] look to offer." Revel required a way to facilitate software upgrades, troubleshoot issues, and avert outages. "We have thousands of devices deployed across very complex and different environments. We have Apple and Android devices, Linux controllers, payment terminals, printers, etc. We needed a single platform with central visibility and management of all the components inside our solution." Partnering with Canopy, Revel was able to connect up to all these different kinds of devices — some 50K remote devices — and automate remote device management for Revel's connected product infrastructure. ?? The results tell the full story: ? 50% reduction in customer support tickets after each software upgrade ? Streamlined support, allowing most issues to be resolved remotely and automatically ? Doubled speed of software updates on iPads and payment terminals It's a powerful story — one you can read more about at #goCanopy https://lnkd.in/eBQB_iDX #connectedproducts #remotedevicemanagement

We're #hiring a new Manager - Lead Gen and Outside Sales in Alpharetta, Georgia. Apply today or share this post with your network.