GMS CONNECT

I bet you didn’t know this! ?? When you educate members, it saves you money. Here’s how: Many members—especially new enrollees—may not fully understand their healthcare benefits. Welcome calls provide the perfect opportunity to explain preventive services like annual wellness visits, screenings, and vaccinations, while also encouraging early engagement with primary care physicians to prevent future health issues. Want to see how GMS Connect closes care gaps with proven strategies? Comment "ENGAGE" below to learn more! #MemberEngagement #HealthcareSavings #PreventiveCare #CloseCareGaps #GMSConnect

?? Overwhelmed with Calls? Falling Behind? We Can Help! ? Long wait times, missed follow-ups, and overwhelmed staff can lead to gaps in care—causing manageable conditions like high blood pressure or diabetes to escalate. This can result in costly ER visits that could have been avoided with routine care. At GMS Connect, we take the burden off your team by reaching out to members, scheduling check-ups, and ensuring they get the care they need—before it’s too late. Let’s reduce costs, improve health outcomes, and keep your operations running smoothly! Contact us today! #CloseCareGaps #ReduceERVisits #BetterHealthOutcomes #HealthcareOutreach #GMSConnect

How are your STAR ratings? How’s your member satisfaction? ?? If you’re struggling to close care gaps and boost engagement, we’ve got the solution! At GMS Connect, our contact center specializes in personalized outreach that delivers real results. Let’s improve your ratings and keep your members satisfied—because better care starts with better connections! #StarRatings #MemberSatisfaction #CloseCareGaps #HealthcareOutreach #GMSConnect

Did you know? Closing care gaps with proactive, member-focused outreach can significantly lower costs and reduce unnecessary ER visits before they become costly problems. GMS Connect specializes in reaching members, scheduling needed appointments, and ensuring they stay on top of their healthcare. Let’s work together to improve outcomes and control costs. Contact us today! Ed Gonzalez [email protected] #HealthcareOutreach #CloseCareGaps #PreventiveCare #ReduceERVisits #GMSConnect

Are low star ratings and declining reimbursements affecting your healthcare organization? At GMS Connect, we specialize in closing care gaps efficiently and effectively—ensuring compliance, improving HEDIS and Star Ratings, and maximizing reimbursements. With 30 years of experience, we help healthcare providers stay ahead, delivering measurable results. Let’s talk about how we can support your success! Call GMS Connect today. #HealthcareExcellence #StarRatings #HEDIS #CareGapClosure #MaximizeReimbursement #QualityImprovement #GMSConnect

Happy Friday from the GMS Connect team! ?? We’re here to support all your contact center needs, including: ? Welcome Calls ? Enrollment & Customer Service ? Live Member Outreach ? Health Needs Assessments ? Closing Gaps in Care ? PCP Facilitation ? Bilingual Support (English & Spanish) Let’s connect and make every call count! ?? #GMSConnect #CallCenterSolutions #MemberEngagement

House Republicans' budget plan seeks $880 billion in cuts, putting Medicaid at risk despite not explicitly naming it. With Medicare off-limits, Medicaid accounts for 93% of the committee’s budget jurisdiction, making deep cuts unavoidable. Experts argue that achieving such drastic savings without slashing Medicaid is unrealistic. While GOP leaders deflect concerns by citing fraud, improper payments account for only a fraction of the target savings. The final outcome depends on Senate negotiations, but significant Medicaid reductions remain a strong possibility. #MedicaidCuts #BudgetDebate #USHealthcare #FederalSpending #HealthPolicy https://lnkd.in/eAa-VFJM

Are you struggling with preventive care? Do you need help making the calls? Preventive care is essential for catching health issues early, improving outcomes, and reducing costly treatments. Yet, many patients miss out on screenings and wellness visits due to confusion, scheduling challenges, or lack of awareness. At GMS Connect, our call center agents ensure preventive care doesn’t get overlooked. We proactively reach out to patients, remind them of upcoming appointments, assist with scheduling, and provide the support needed to keep them engaged in their healthcare. Let’s make preventive care a priority. Contact GMS Connect today! #PreventiveCare #HealthcareSupport #PatientEngagement #CallCenterSolutions #GMSConnect

Ever wonder why your remote call center agents aren't performing at their best? Brick-and-mortar call centers foster stronger team collaboration, shared goals, and real-time support from managers and peers. This leads to higher performance, reduced burnout, and lower turnover. At GMS Connect, our brick-and-mortar agents deliver reliable, high-quality service to meet your business needs. ?? Contact us today! Ed Gonzalez, GMS Connect #CallCenterSolutions #BrickAndMortar #TeamCollaboration #CustomerService #GMSConnect

Remote call centers sound good in theory, but brick-and-mortar centers deliver better results. Here’s why: ? Real-Time Training & Instant Support – Agents get immediate coaching to improve performance. ? Better Quality Control – Supervisors ensure consistent, high-quality interactions. ? Stronger Security & Compliance – Data is protected with strict in-office protocols. ? Thriving Team Culture – Collaboration and engagement drive success. Want reliable, high-quality service? Brick-and-mortar call centers get it done! Contact GMS Connect today for all your call center needs! #CallCenterSolutions #BrickAndMortar #CustomerService #QualityMatters #BusinessSuccess