Global Call Forwarding's Call Summary is your TL;DR for business calls! ?? AI transforms calls into key points, action items, and outcomes giving you instant, concise recaps of every inbound & outbound call. Our AI-powered Call Summary does the heavy lifting ? Capture Key Insights – No more note-taking distractions, let AI summarize key discussion points. ? Track Agent Performance – View summaries across departments to identify top performers. ? Accelerate Decision-Making – Quickly spot customer concerns, objections and follow-up actions. ? Save Time & Improve Productivity – Managers get high-level visibility without listening to recordings. Get quick agent performance insights. Sales teams, spot patterns, and close deals. ?? Bonus: Pair it with Sentiment Analysis to quickly identify problem calls and fine-tune your customer service approach! Give it a try today. https://bit.ly/3UjyC25 #CXinnovation #AIinsights #callsummary
Global Call Forwarding
软件开发
Delray Beach,FL 3,897 位关注者
Reliable global telephony solutions. Toll-free and local numbers in 160+ countries. Fast & easy setup. No commitment.
关于我们
Global Call Forwarding provides reliable international toll-free and local telephony solutions worldwide. Browse our vast online inventory of cloud phone numbers available from more than 150 countries without commitment. You can make and receive high-quality international calls using our softphone or integrate our solutions with your PBX, CRM, or help desk software. Service quality, reliability, and customer support are our top priorities. You can use our easy online control panel to set up custom rules for how incoming calls are routed. Use the GCF Softphone to make and receive calls or use our international phone numbers and SIP trunks with your IP-PBX. Global Call Forwarding is owned and operated by United World Telecom (UWT), a 1996-founded facilities-based international telecommunications service provider. We are headquartered in Delray Beach, Florida, USA. We have additional offices and staff in Thailand and Latin America. Over the years, we have expanded our service offering, network architecture, and global footprint. We currently serve thousands of SMB & Enterprise clients worldwide. Some of our long-term customers are MoneyGram, Air Arabia, MongoDB, SanDisk, Radisson Hotels, and Novartis. Try the Global Call Forwarding cloud-phone system risk-free for 15 days or reach out to us for a live demo.
- 网站
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https://www.globalcallforwarding.com
Global Call Forwarding的外部链接
- 所属行业
- 软件开发
- 规模
- 11-50 人
- 总部
- Delray Beach,FL
- 类型
- 私人持股
- 创立
- 1996
- 领域
- Call Recording、Time of Day Routing、Failover Forwarding、Virtual PBX、Custom Greetings、VoIP、Local Phone Numbers、AI、Call Transcription、Virtual Phone Numbers、International Toll Free Numbers、UIFN、CRM Integrations、Call Routing、Voice API、Call Transcription、Cloud Telephony和Call Center Software
地点
Global Call Forwarding员工
动态
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?? Take your business to Jordan with Jordan virtual numbers! Build a local presence and let local Jordan customers call your business for local rates. Simply forward incoming calls to your offices and teams wherever they are located. Sign up with Global Call Forwarding and enjoy a cost-effective way to extend business operations to Jordan. Check out our pricing in the link below.?? https://bit.ly/3E7sHI0 #globalbusiness #internationalcalling #virtualnumber
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?? Meetings, sales calls, and support conversations—your team juggles them all. But when it’s time to recall key details, flipping through scribbled notes isn’t efficient. ?? That’s where Call Transcription comes in! ? Automatically convert business calls into text so your team can: ?? Review calls quickly—no more scrambling through notes ?? Reduce manual note-taking—stay focused on the conversation ?? Analyze caller trends—gain actionable insights ?? Maintain accurate records—ensure compliance & documentation ?? How Teams Can Use Call Transcriptions: ?? Sales Teams – Refine pitches, improve closing techniques, and personalize future interactions. ?? Customer Support – Document complaints, assess agent performance, and enhance service quality. ?? Marketing – Analyze customer sentiment, optimize messaging, and localize campaigns. ?? Legal & Compliance – Ensure transparency, meet regulations, and protect against liabilities. For more details, check out our video to see how it works! ?? #calltranscription #businesscommunication #AIinsights
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Imagine being able to pinpoint where your best leads are coming from, understand customer sentiments, and track your marketing campaign’s success—all from a single call. Call Analytics goes beyond basic call data. It transforms every customer interaction into actionable insights with advanced reporting, AI-driven analysis, and more. Key features that make a difference: 1. Call Detail Records (CDRs) – Understand the who, when, and why behind every call. 2. Call Recording & Transcripts – Replay conversations or scan transcripts to identify pain points and opportunities. 3. Sentiment Analysis – Get a feel for customer satisfaction in real time with AI-powered sentiment ratings. 4. Custom and Advanced Reports – Dive deeper into your call data to measure marketing effectiveness and improve conversions. 5. Keyword Search – Search through transcripts for interest in certain products or services. ?? Whether you're optimizing campaigns, enhancing customer support, or improving sales strategies, Call Analytics is the key to turning data into meaningful business outcomes. Learn more about how different teams can use call analytics to improve operations and overall customer experience. Check out our blog!?? https://bit.ly/3lxkFv3 #callanalytics #AIinsights #salesoptimization
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Looking for a cost-effective, high-performance telephony solution in Spain? Global Call Forwarding’s SIP trunking lets businesses make and receive calls over the internet, replacing outdated phone lines with a modern, scalable alternative. Enjoy: ? Local phone numbers ? Crystal-clear voice quality ? Global connectivity ? Lower communication costs ? Advanced call management Whether you’re a call center, multinational organization, or startup, our Spain SIP trunks integrate seamlessly with your PBX, offering flexibility, reliability, and cost savings. ?? Pricing starts at just $37.95/month for 10 channels! ?? Fast activation – no hidden fees, no long-term contracts. ?? Upgrade your phone system today! Contact us for a free consultation or visit our website to get started. https://bit.ly/41eeSzw #VoIP #SIPtrunking #spainbusiness
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Every conversation for sales leaders, support managers, and CX teams is an opportunity—to close deals, improve service, and drive growth. With AI-powered Call Insights, discover the hidden details and insights within your calls. What you get: ? Sentiment Analysis – Gauge customer emotions and refine engagement strategies ?? ? Transcripts & Summaries – Skip the replays—get instant, searchable insights ?? ? Call Translation – Connect seamlessly across global markets ?? Turn conversations into conversions! Use AI call insights to track call traffic and optimize customer interactions. Monitor calls efficiently with transcripts, summaries, and sentiment analysis. Learn more! https://bit.ly/4h3vHTI #salesintelligence #AIinsights #callanalytics #customerexperience
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Wondering how you can add telephony capabilities to your Zendesk CRM? A VoIP telephony integration lets your team handle calls, update interactions, and access customer data—all within Zendesk. No more switching between multiple platforms, just seamless conversations and real-time insights at your fingertips. ???? By merging CRM and VoIP, you get: ? Softphone access within Zendesk ? Global voice coverage for effortless expansion ? Smarter customer management & support ? Click-to-call for easy calling ? Centralized communication for maximum efficiency ? Enhanced collaboration for global teams Keep your business communication sharp, efficient, and ready for action. Learn more in our how-to article below! https://bit.ly/44AWUs3 #VoIP #ZendeskCRM #globalbusiness
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Enhance your brand's footprint in Macedonia with our Macedonia toll-free numbers! ?? ??Solidify your presence in Macedonia with a credible, local contact number. ??Offer cost-free calling to your Macedonian customers, making interactions effortless. ??Manage calls globally with reliable call forwarding. ??Elevate customer service—always be just a call away. ??Leverage cutting-edge features to streamline communication and boost productivity. ??Track marketing campaigns and boost engagement using your toll-free number. Join Global Call Forwarding for top-tier global telephony solutions and establish a reliable local presence in Macedonia. Check out our rates! ?? https://bit.ly/4aCXGYU #globalbusiness #internationalcalling #virtualnumber
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Does your CRM feel like a lonely island, disconnected from your phone system? ??? Global Call Forwarding Softphone integrations build bridges! We seamlessly link your CRM, help desk, or PBX, eliminating the app-switching chaos. With Global Call Forwarding’s Softphone integrations, you get: ? International call coverage ? No-code, out-of-the-box setup ? Click-to-call, voicemail, & call recording ? Call history tracking for better insights For more details, check out our video to see how it works! ?? #unifiedcommunications #softphoneintegration #integrations #businesstools