????????-?????????? ???????????? ???????????????????? ?????? ??????????????? Say hello to OutSmart?, the next-level suite of tools redefining how broadband providers manage outages and engage subscribers. With a comprehensive 360-degree approach, OutSmart keeps your subscribers informed, your operations smooth, and your team empowered—every step of the way. ???????????????? ?????????? ???????????? ???????????????????? ???? ?????? ???????? ??????????, ????????????????: ? ?????????????????? ??????????????????????????: Instantly notify subscribers via SMS, keeping them informed at every stage of the outage. ? ?????????????? ???????? ??????????????: Automated updates mean fewer calls, freeing your team for critical tasks. ? ???????????? ??????????????????????: Real-time updates and streamlined workflows help restore service quickly. ? ???????????????? ??????????????????????: Effortlessly connect third-party systems for consistent, accurate updates. ? ??????????-???????? ??????????????????: Automate outage declarations and updates, ensuring smooth, reliable operations. ?????? ???????????????? ???? ?????? ???????????????? ??????????????: ? ???????????????? ??????????????: Detects potential issues by monitoring CSR and work order activity, enabling proactive action. ? ???????????????? ??????????????????: Keeps subscribers informed in real time as the outage evolves and lets them text “outage” to check their service status. ? ????????????????: Deliver instant, account-level updates to third-party integrators, ensuring seamless, real-time insights that enhance the subscriber experience. ? ?????????????? ????????: Unlock the full potential of subscriber data, enabling third-party systems to seamlessly discover, initiate, and manage BroadHub activities for a fully integrated service ecosystem. With ????????????????, broadband providers can transform outages into opportunities to build trust and loyalty—keeping subscribers connected, informed, and confident that you’re there for them. Ready to take outage management to the next level? Download the OutSmart fact sheet and discover the future of subscriber engagement: https://lnkd.in/gPjTA-Vv #GLDS #OutSmart #BroadbandInnovation #ProactiveSupport
GLDS
软件开发
Carlsbad，CA 7,415 位关注者
Comprehensive Customer Management, Billing, and Service Delivery Software for Broadband.
关于我们
GLDS offers the leading customer management, billing, and service delivery solutions for small to mid-sized broadband operators worldwide. GLDS’ stand-alone and cloud-based solutions feature prepaid and postpaid billing for both subscription and transaction-based services, interactive customer messaging, IPTV, digital and analog authorization, voice and data provisioning, VOD, credit card/ACH processing, multi-touch customer self-care, and more. GLDS has installed its solutions for more than 800 operators in 49 U.S. states and 47 countries worldwide, offering “tier-one” features at significantly lower prices. For more information, visit www.glds.com.
- 网站
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https://www.glds.com
GLDS的外部链接
- 所属行业
- 软件开发
- 规模
- 51-200 人
- 总部
- Carlsbad，CA
- 类型
- 私人持股
- 创立
- 1980
- 领域
- Customer Managment & Billing for Broadband、Billing、Provisioning、Broadband和Workforce Management
产品
![点击此处查看BroadHub]()
BroadHub
计费与开票软件
Looking for end-to-end broadband customer management and billing? BroadHub is designed to give you all the key functionality you need, without a lot of extra (expensive) features you don’t. Whether it’s customer management, billing, self-care, workforce management or other features you’ve come to expect from tier-one systems, we offer a best-of-suite approach with pre-integrating solutions that deliver the most value, without the need for systems integrators. Since 1980, GLDS has provided leading billing and customer management systems for small to mid-sized broadband services providers worldwide. Our flagship product, BroadHub?, is the solution that is more intuitive, offers greater operational control and is less restrictive than other systems available – all at a price up to 80% less than competing platforms. It’s the broadband billing and subscriber management system preferred by operators with 300 to 300,000 customers.
地点
GLDS员工
动态
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GLDS congratulates Sprout Fiber Internet on reaching 12.5k active subscribers! We’re thrilled to celebrate each step of your journey and honored to support the seamless growth of your broadband services. To continued success and more milestones ahead – looking forward to the next thousand! #GLDS #broadband #broadhub #broadhublink #software #fiberbroadband #NoDrama #ProvenIntegrations #SimplyWorks #LeverageExperience #ftth #broadbandmanagementsystem #bms #GLDSCommunity
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At GLDS, we're proud to support broadband providers like MidSouth Electric Co-op in streamlining operations and focusing on what matters most: their subscribers. With 17,018 equipment changes processed automatically in just one year, automation has been a game-changer. By reducing manual provisioning and eliminating human errors, MidSouth Fiber saved $195,707 in labor costs and improved service accuracy. Curious how automation can transform your operations? Download the MidSouth Automation Fact Sheet and see the impact firsthand. https://lnkd.in/gjjAQujU https://midsouthfiber.com #GLDS #broadband #broadhub #broadhublink #software #fiberbroadband #NoDrama #ProvenIntegrations #SimplyWorks #LeverageExperience #ftth #broadbandmanagementsystem #bms #GLDSCommunity
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At GLDS, we believe that strong partnerships and shared experiences drive success in the broadband world. It’s not just about the technology – it’s about the people. We had an amazing time connecting with everyone at ConneXions24, from the booth to TopGolf! It was great to engage with so many broadband professionals and partners, sharing ideas and building stronger relationships. Thanks to everyone who took the time to stop by, hang out, and be part of the GLDS community. #ConneXions2024 #BroadbandCommunity #GLDS #GLDSCommunity
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What an action-packed week…?wait, it’s only Tuesday, but we’re planning to finish strong. ? GLDS booth today at 12:30 for B@B and the Cooler Giveaway. IYKYK. ? #ConneXions2024 #GLDS #Community
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GLDS is honored to have also been nominated as a finalist for the Calix Partner of the Year Award, alongside Positron and NRTC. Congratulations, Positron, for the win. #ConneXions24 #GLDS #Calix #Broadband #GLDSCommunity
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We’re thrilled to announce that GLDS has been awarded the Community Impact Award at Calix ConneXions 2024! This award highlights our ongoing commitment to empowering communities through comprehensive broadband integrations. One tangible example is our work with MidSouth Fiber, an electric co-op in Navasota, Texas. By partnering with GLDS and Calix, MidSouth Electric Co-op is able to communicate with their customers at critical service points to further strengthen member relationships. Curious to see how? Check out the full case study here: https://lnkd.in/gW8CNRDt #CommunityImpact #Broadband #FiberInternet #ConneXions2024 #GLDS #Calix #MidSouthFiber
The Value of Communication at MidSouth Fiber
glds.com
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We had an amazing time at the Calix ConneXions 2024 welcome party! It was fantastic to see familiar faces and meet new ones. Huge thanks to our partners and customers who stopped by our cabana to share in the fun! ConneXions is all about building relationships, and we’re excited to keep the conversations going throughout the event. #ConneXions2024 #GLDS #Calix #BroadbandCommunity #GLDSCommunity
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As you may be able to tell, we are clearly a house divided today (Padres vs. Dodgers)... But we still worked together to get the van loaded and are ready to roll! Next stop: Las Vegas for Calix ConneXions 2024. Looking forward to showcasing what GLDS and Calix have been working on together and connecting with the incredible broadband community. Stay tuned for exciting updates and come visit us at the event! See you there! #ConneXions2024 #GLDS #Calix #BroadbandInnovation #broadband?#broadhub?#broadhublink?#software?#fiberbroadband?#NoDrama #ProvenIntegrations?#SimplyWorks?#LeverageExperience #ftth #broadbandmanagementsystem #bms #GLDSCommunity
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Let’s rise together at #ConneXions24! GLDS is a proud sponsor of Calix's ConneXions Innovation and Customer Success Conference. We'll be there to highlight the strong relationship between GLDS and Calix —a partnership that’s all about simplifying and optimizing broadband operations. Together, GLDS and Calix empower service providers with seamless integration, from customer billing to network provisioning, enabling faster, more reliable service. Our joint solutions help operators reduce manual tasks and enhance customer satisfaction, all while ensuring subscribers stay connected and informed. Here's a quick look at the Calix interfaces GLDS supports: ? Calix Service Cloud ? Calix Engagement Cloud ? Calix Engagement Cloud Plus ? Calix Operations Cloud ? ProtectIQ and ExperienceIQ enablement ? Calix and Third-Party Device mapping ? Arlo ? Bark ? Calix Web-Hook integration ? Calix SMX and CMS – All current revs/models ? Calix Wi-Fi SSID Management (stay tuned for extras on deck) We’re excited to showcase how this partnership is driving real results for broadband providers. Catch us at ConneXions 2024, October 12-15 in Las Vegas to learn more! #ConneXions2024 #GLDS #Calix #BroadbandInnovation #Automation #CustomerExperience #FutureOfBroadband???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
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