Gladly

Great customer service is more than just answering questions. Nancy Orgill at KüHL Clothing Company shares how their team is creating deeper connections by acting as virtual sales consultants, offering styling advice and personalized product recommendations. By prioritizing real conversations, they're turning customer service into a key part of the shopping experience. Learn more: https://lnkd.in/gRPDe528 #GladlyCustomers #CustomerService #CX #AI

#Shoptalk2025 is off to an amazing start here in Las Vegas! ?? You'll find the Gladly team at ?? booth 758 where you can take on the "AI or Agent" challenge and take home some premium swag (while supplies last). Come check out how top brands are using AI to create radically personal service that drives loyalty and revenue. ??? March 25 to 27, 2025 #CustomerService #CX

Sentiment analysis is helping brands deliver smarter, more personal customer service. Real-time tone detection and faster resolutions lead to stronger loyalty. Explore how AI makes it possible: https://lnkd.in/gVb4GSZD #Blog #AI #CustomerService

?? 10 years ago, we set out to change customer service for the better. Today, that vision is stronger than ever. By putting people at the center, we’ve helped brands transform customer interactions into lifelong conversations. With AI-powered efficiency and personalized experiences, we’re redefining what’s possible. The past decade was just the beginning. The next 10 years will be even more exciting. #10YearsOfGladly #CustomerService #CX #AI

Not all AI is created equal. At Shoptalk 2025, we’re showing how brands can blend AI and human expertise to deliver radically personal customer experiences. Visit us at booth 758 to test your customer service knowledge in our "AI or Agent" challenge and take home premium swag from Alo Yoga and TravisMathew while supplies last. Want to dive deeper? Book an exclusive meeting with Gladly and explore how top brands are redefining CX with AI: https://bit.ly/4iGM4Xn ??? March 25 to 27, 2025 ?? Las Vegas, NV #Shoptalk2025 #CustomerService #CX

Fast, efficient customer service should still feel personal. Mandi Geary at BSN SPORTS shares how AI is allowing customer support agents to respond faster while keeping interactions meaningful. By letting AI handle routine inquiries, the team can focus on helping customers get what they need, when they need it. Learn more: https://lnkd.in/gPsZQSGe #GladlyCustomers #CustomerService #CX #AI

If you missed Gladly Connect Live 2025, here’s a helpful recap. AI is helping teams work smarter, move faster, and keep customer connections personal. Modern Retail shares how businesses are using AI to create more meaningful customer experiences. Read it here: https://lnkd.in/enxD2-JA #GladlyConnectLive #CustomerService #CX #AI

AI is changing customer service, but are you keeping up? Join us at Shoptalk 2025 in ?? Las Vegas ?? to see how brands are using AI to create radically personal service that builds customer loyalty. Stop by booth 758 to take on the "AI or Agent" challenge and pick up premium swag from TravisMathew and Alo Yoga while you're there. Book a VIP meeting with Gladly to discover how leading brands are transforming customer service into a revenue driver: https://bit.ly/4iGM4Xn ??? March 25 to 27, 2025 ?? Las Vegas, NV #Shoptalk2025 #CustomerService #CX

Efficiency and brand identity should go hand in hand. Lauren Inman-Semerau at Rothy's shares how automation is making customer service faster while keeping every interaction personal and on-brand. By letting AI handle simple questions, the team can focus on conversations that strengthen customer loyalty. Learn how Rothy’s is creating effortless, personal customer service:?https://lnkd.in/gJ55xheH #GladlyCustomers?#CustomerService #CX #AI