Gladly

Get expert insights from Rothy's’s CX leader, Lauren Inman-Semerau, as she reveals her AI playbook → https://bit.ly/3TUSGaJ Join us next week for “Elevating CX with AI: Tracking and Measuring Success,” a virtual fireside chat on Wednesday, October 16 at 11 am PT. In just 60 minutes, Lauren will break down how to: ? Effectively introduce AI into your CX strategy ? Set clear, actionable success metrics ? Track AI performance with real impact Seats are limited. Register now and stay ahead in the AI game → https://bit.ly/3TUSGaJ #cx #cxleaders #customerservice #ai #automation #webinar

Want to learn how to measure AI’s true impact on your customer experience? → https://bit.ly/3TUSGaJ Don’t miss “Elevating CX with AI: Tracking and Measuring Success,” our virtual fireside chat on October 16 at 11:00 AM PT, with Lauren Inman-Semerau, Head of CX at Rothy's, and Nidhi Nair, Senior Manager Product Marketing at Gladly. Lauren will reveal how Rothy’s tracks AI success and share actionable tips on: ?? When to bring AI into your CX journey ?? Setting clear success metrics ?? Tracking AI performance This isn’t your average webinar — it’s a deep dive into AI’s real impact. Register today → https://bit.ly/3TUSGaJ #cx #cxleaders #customerservice #ai #automation #webinar

Why choose between exceptional service and protecting your bottom line when you can have both? → bit.ly/4gMnOmC With Gladly's AI-powered, people-centered Customer Service Platform, you can finally have your cake and eat it too. And it’s a mighty good cake: ?? A sweet touch: AI handles basics, agents deliver thoughtful experiences ?? One recipe: A unified platform for AI and live agent interactions ?? Quick rise: Fast setup and user-friendly features ?? More flavor, fewer layers: Simplify your tech stack without losing quality ?? "Batter" savings: Streamline operations and protect your bottom line The single most crucial ingredient that you can’t afford to overlook? People-first service — because no one wants to be just a ticket number. Old ticketing systems create messy, duplicated efforts and frustrate customers. Gladly serves up tailored experiences that leave your customers feeling valued. Get the full recipe for the Gladly difference → bit.ly/4gMnOmC #TheGladlyDifference #customerservice #futureofcustomerservice

“If you are thinking about implementing AI you should bring your agents along for the journey and let them have a say.” Our engaging panel discussion at #CRSPalmSprings moderated by Joseph Ansanelli from Gladly. Panelists Todd Montgomery from The Beachbody Company, Lisa Diehl from Freshpet, Lauren Inman-Semerau from Rothy's shared their insights and strategies on Using AI to Unlock Customer Experience (#CX) Excellence and Improve Support Team Effectiveness.

Join us tomorrow for our webinar, “From Frustration to Innovation: Moving Beyond Zendesk” → https://bit.ly/4e8IbZ2 Discover how to select the best customer service platform for your business and unlock major gains like: ??Up to 60% more customer self-service ?? A 29% reduction in contact needs ?? Up to 87% first-call resolution ?? And more Seats are filling fast. Secure your spot now → https://bit.ly/4e8IbZ2 #customerservice #cxleaders #cxstrategy #customercare #webinar

Deliver exceptional service or cut costs? Why settle for one when you can have both? Here's the reality: poorly executed AI can wreck trust, with customer confidence dropping by a staggering 144% when they realize it's behind the scenes. The stakes are high — customers demand fast, authentic service, and brands can't afford to miss the mark. That's where Gladly comes in. Our AI-powered, people-centered Customer Service Platform isn't just a quick fix, it's a game changer. Here's how: ? People over tickets: Every interaction is about the customer because genuine connections create loyalty, not impersonal systems. ? Peak efficiency: Automate routine tasks, freeing agents for high-impact work ? Unified platform: Seamless AI and agent collaboration in one place ? Quick setup: Easy-to-use features, up and running from day one ? Cost savings: Simplify your tech stack and cut costs without sacrificing quality customer service The pressure's on — are you ready to rise to the challenge? Learn more → https://bit.ly/3MLaaT7 #customerservice #customerexperience #futureofcustomerservice

Deciding between Gladly and Zendesk? ?? → https://bit.ly/4e8IbZ2 Join us this Thursday at noon PDT for our webinar, "From Frustration to Innovation: Moving Beyond Zendesk." We'll dive deep into a side-by-side comparison of both platforms, covering key features, pricing, and scalability. Plus, get your questions answered during our live Q&A session. Learn how Gladly can streamline your workflows and transform your #CX. Save your spot now → https://bit.ly/4e8IbZ2 #cx #cxleaders #cxstrategy #customerexperience #customerservice

Outdated systems can drag down productivity and drive up frustrations.????? → https://bit.ly/4e8IbZ2 Join us next week on September 19th at noon PDT for our webinar, “From Frustration to Innovation: Moving Beyond Zendesk.” Theresa Do ????? , our Manager of Solutions Consulting, will show you how switching to Gladly can streamline your workflows and greatly enhance your customer experience. Spots are filling up fast! Reserve yours today → https://bit.ly/4e8IbZ2 #CX #customerexperience #webinar #cxleaders #customerservice

We see it every day – delivering personalized customer support while maintaining operational efficiency can be a delicate balancing act, especially when it feels like the ground is constantly shifting. That’s why we’ve joined forces with Gladly to make support operations smarter and more seamless. Our newest integration combines Gladly’s conversational, people-first approach with Assembled’s intelligent scheduling, forecasting, and real-time reporting, ensuring the right agents are available at the right times. This means shorter wait times, more personalized interactions, and happier customers — all without adding more stress to your team. Curious how this integration can transform your support strategy? Learn more about this powerful partnership on our blog. https://lnkd.in/ghH3wRDr