Tattle的封面图片
Tattle

Tattle

软件开发

New York,New York 8,568 位关注者

Build a better customer experience.

关于我们

Tattle is the only Customer Experience Improvement (CXI) platform built for hospitality that helps restaurants collect actionable feedback data by sending automatic survey emails through robust integrations with ordering or loyalty platforms that brands already use. Using existing third party tools and API integrations, we connect brands with their guests at every touch point of the customer journey. Tattle uniquely uses causation-based surveys to uncover root causes beyond traditionally ambiguous operational categories, and break down each category into actionable factors at a location level. Through our AI, we recommend the most opportunistic operational area for improvement at each of our partners' locations to drive the greatest increase in guest satisfaction. Tattle powers the operational improvement strategy for industry leaders, such as MOD Pizza, Hooters, Blaze Pizza, Bareburger, B.GOOD, The Halal Guys and many more.

网站
https://www.gettattle.com
所属行业
软件开发
规模
11-50 人
总部
New York,New York
类型
私人持股
创立
2015
领域
Customer Feedback、Customer Retention、Actionable Customer Insights、Customer Repeat Purchases、Increased Customer Lifetime Value、Improved Customer Experience、Reputation Management、Customer Experience Management、CXM、Data Analysis、Mystery Shopper Programs、Customer Retention、Customer Journey和Restaurant Feedback

产品

地点

Tattle员工

动态

  • 查看Tattle的组织主页

    8,568 位关注者

    Guest recovery in Tattle just got a major upgrade ?? Get end-to-end tools for guest win-back and internal collaboration all within a single dashboard! A sneak peek into what's new: ? Centralize all back-and-forth guest correspondence ? Leave internal notes and memos for better collaboration ? Organize incidents with tags and automated alerts ? Mention and alert team members at any stage of recovery Among so much more! Check out more about Tattle guest recovery in the comments below ?? (or reach out to us for a quick demo!) #restaurants #guestrecovery #winback #cx

  • Tattle转发了

    查看Alex Beltrani的档案

    Founder/CEO @ Tattle | Improvement-Focused CX Partner for Restaurants | 1.7B+ Guest Sentiment Data

    There exists a dilemma in the hospitality space: ?? On the one hand, restaurants need tons of guest feedback data, because more data = more informed decisions. ?? On the other hand, operators are struggling to instantly translate data into immediate solutions—action items that can be executed at the location level. The process that exists today is highly manual and tedious. It often involves the Area Managers, Training Mangers and General Managers analyzing thousands of guest feedback points, manually building playbooks, and reinforcing SOPs across locations. If you’re doing this manually, you could be spending WEEKS every quarter just tracking issues and coaching teams. ?So we asked: What if AI could do this instantly—and highly accurately? ?????????? ???????????? ???? ??&??, ???? ???????????????? ?????? ???? ??????????. AI Coach fuses guest feedback, your brand standards, and your execution guidelines into effective action plans for each restaurant location—automatically. No more spreadsheets. No more guesswork. Just clear, prioritized to-dos for every GM, every shift. And the impact? Record-high guest satisfaction within 60 days for Tattle customers currently using the coach across their locations. (Also huge shoutout to Cotton Patch Cafe, Brandon Coleman III, Colby Baird, Shelby Tucker for fine-tuning the first coach with us!) We believe the AI Coach is truly a game-changer for the hospitality space. More efficiency. More accountability. And more time spent on what actually matters—delivering amazing guest experiences. You can learn more about Tattle's AI Coach in a quick video linked in the comments below ?? #AI #restaurants #CX #guestfeedback

  • Tattle转发了

    查看Alex Beltrani的档案

    Founder/CEO @ Tattle | Improvement-Focused CX Partner for Restaurants | 1.7B+ Guest Sentiment Data

    ?? #MURTEC is here and we’re ready to roll! Swing by the Tattle booth to see how we’re transforming restaurant operations with real-time guest feedback, AI-powered action plans, and the industry’s smartest CX platform. ?? Where to find us: Booth 851 ?? Bonus: Come say hi, grab some delicious cookies (shoutout to Tattle partner Crave Cookies), and check out our latest feature releases! #MURTEC2025 #Restaurants #GuestExperience #CX #AI

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  • 查看Tattle的组织主页

    8,568 位关注者

    Exclusive value perception data for restaurants, say whaaaaaat ?? How do your customers truly perceive the value of dining out? We've got the data to answer that. Included in our 5-in-1 Operational Benchmarking Report Bundle, our exclusive insights reveal how guests evaluate their restaurant experiences, which can then help you make smarter operational decisions. Don't miss out on this must-have industry intel. If you haven't checked it out, go to the comments section for a link to download! ?? #Restaurants #GuestExperience #CX

  • 查看Tattle的组织主页

    8,568 位关注者

    Huge congrats to our partner Bonchon!! What a big accomplishment ????

  • 查看Tattle的组织主页

    8,568 位关注者

    See if your restaurants are serving fast OR slow in our latest benchmarking report! Grab the report here: https://lnkd.in/d6tHeWVj

    查看Alex Beltrani的档案

    Founder/CEO @ Tattle | Improvement-Focused CX Partner for Restaurants | 1.7B+ Guest Sentiment Data

    No, this isn't "Thinking Fast and Slow" by Daniel Kahneman... This is "Serving Fast and Slow" by Millions of Restaurant Guests! Jokes aside, this fantastic report by Tattle contains copious insights from the authentic guests of 250+ multi-unit restaurant brands. Dive into hospitality's satisfaction scores across the whole restaurant space, specific ordering channels (take-out, dine-in, delivery, etc.), and a variety of food verticals! Oh, did we mention 4 OTHER amazing 2025 reports are bundled with this one? Check the comments for a link to download the report! #restaurants #cx #guestfeedback #reports

  • Tattle转发了

    查看Alex Beltrani的档案

    Founder/CEO @ Tattle | Improvement-Focused CX Partner for Restaurants | 1.7B+ Guest Sentiment Data

    What do millions of guests think about restaurant hospitality? Find out in our NEW report! Our latest findings come as a free 5-report bundle, which gives you great insights into the hospitality category across the restaurant industry, individual ordering channels, and a variety of food verticals. Check the comments for a link to download the report! #restaurants #reports #cx #guestfeedback

  • 查看Tattle的组织主页

    8,568 位关注者

    How does your brand stack up against 250+ multi-unit restaurant brands? ?? In this free ??-????-?? ?????????????????????? ???????????? ????????????, we've got amazing data on Food Quality trends (along with 4 other operational categories)! Get the scoop on how this area is performing within the industry as a whole, inside multiple ordering channels, and a variety of food verticals. Check the comments for a link to download the report! #data #restaurants #cx #analytics

  • Tattle转发了

    查看Alex Beltrani的档案

    Founder/CEO @ Tattle | Improvement-Focused CX Partner for Restaurants | 1.7B+ Guest Sentiment Data

    When Zippy’s Restaurants sought deeper insights into off-premise experiences, they partnered with Tattle. The result? ?? 11% improvement in attentiveness scores ?? 113,949 insights per store in 12 months ? 95.4% survey completion rate With seamless integrations and actionable insights, Zippy’s now has the tools to enhance operations and elevate guest recovery. “Tattle is self-serving, and we don’t have to wait to see the feedback come in.” – Monica Carpenter, Customer Service Manager at Zippy’s Ready to transform your restaurant’s CX? A link to the case study is in the comments! #CustomerExperience #Restaurants #cx #guestfeedback

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