Supered?

?? BEFORE SUPERED: ???? New Rep - 9:03 AM “Hey where’s the pitch deck?” ???? AE - 9:05 AM “I think it’s in the onboarding Notion... or maybe the drive?” ???? New Rep - 9:10 AM “This one says 2022 Q4?” ???? AE - 9:11 AM “Yeah probably fine, just don’t mention the freemium thing, we killed that.” ???? New Rep - 10:45 AM “Just did my first demo. Pretty sure I sold something we don’t sell.” ???? VP of Sales - seen 10:46 AM ???? Enablement - typing... then stops. ?? AFTER SUPERED: ???? New Rep - 9:00 AM Logs into HubSpot (or any CRM). Step1: Supered? Update with onboarding plan pops up: “Welcome! Let’s ramp. Step 1: Watch the 3-min product explainer.” → ? completed Step 2: Pitch deck + talk track → ? opened in-app → ? watched Loom walkthrough Step 3: Live demo checklist → ? "DO NOT mention freemium. It’s dead. Buried. R.I.P." ???? New Rep - 10:30 AM “Just ran my first demo. Smooth. Got a second call booked ??” ???? VP of Sales - 10:35 AM “Let’s gooo. Next stop, quota.” You don’t need more sales tech. You need a system your reps can’t screw up. And that’s Supered?. We don’t just enable reps. We babysit the process until it babysits itself. stay awesome, -matt

I turned 33 on Sunday. One of the things I love most about my birthday is the opportunity it gives to reevaluate the philosophies that guide me. In the words of Kristin Chenoweth: I'm no philosopher, but I've got thoughts. ? Timing and Tact You could have the most correct opinion to ever opinionate (not a word but go with it) but without tact in delivery or proper timing, it will probably fall on deaf ears. ? Grit, Grace and Gratitude Anything you want to accomplish in life can be achieved with a little bit of grit, grace through the journey and a whole lot of gratitude ?? Lean in and Love it Work (and life) will hand you things you don't particularly want to do, but I promise you that if you lean all the way into it you'll have a lot more fun than if you resist, stomping and dragging your feet the whole way. ?? Sunday Will Come Life gets hard, life gets dark, but the mantra that has gotten me through all the hardest things in my life is "Sunday will come" - whatever Sunday represents to you: a day to relax, a day to spend with your Higher Power, a day to do the things you LOVE, a day to spend time with your loved ones, Sunday will always come. In your darkest moments, Sunday will come.

?? The Five Ideals of a CRM Admin ?? ?????????????? ???????????? ??????????, ???????????????? ???????????? ??????????????????, ???????? ???????????? ????????????????????. Every admin’s journey begins here. A reminder that the systems we build today are stronger than the shortcuts we take tomorrow. ?? ???????? ?????????????? ???? ?????? ???????? ?????????? ?????? ???? ?????? ???????????????????? ????. Yes, Tenured Sales Rep. That includes saving it from your 10,000-property import without a single dropdown. ?? ???????? ?????????????? ???????? ?????????? ?????? ???????????? ????????????, ???? ???????? ???? ???? ???????????? ???????? ?????? ?????????????? ??????????????. Your Excel-loving sales team? The VP who won’t log into HubSpot? We guide with patience... and Slack reminders. ?? ???????????? ???????? ?????????? ???????? ???? ???????????????????? ?? ???????????? ??????. That mysterious workflow from 2017? Sometimes we must release it into the void and rebuild from the ashes. ?? ???????? ???????????????? ????????????????????, ???? ???????? ?? ?????? ???????????????? ???? ?????????????? ????????????. Because no CRM can run on burnout. Admins who don’t protect themselves can’t protect their systems. I am a massive nerd and these are inspired by the Knights Radiant ideals from the Stormlight Archives Series by Brandon Sanderson. These are inspired by the Windrunner ideals specifically. Jon Milone I know you will appreciate these.

"This is really intense, you know that right ?? ?" - Me, first time seeing Supered?'s OPERATING PRINCIPLES "yes. And it is our competitive advantage." - Matt Bolian ? Fast forward 13 months. I'm a belieber. If you don't have operating principles in your org, STRONG recommendation to create them. It will align everyone, and teamwork is the only durable competitive advantage. SO STOKED to share all of Supered's Operating Principles in the weeks to come. Steal 'em. Riff on 'em. Just make sure you have 'em. Your company will thank you.

Brand Advocates: Tell me how you get everyone to use your brand colors? Go give Christopher "Crispy" Barnett ?? post a like. He's painting it pink even if I have to fly over there and HELP him paint it.

?? If this post gets 2,079 likes, I will paint my office PINK! (based on Supered? primary pink color: Peony 2079) Received these color samples today in the mail from our lovely D'Ana Guiloff ??, LET’S MAKE IT HAPPEN.

BEFORE SUPERED: New rep starts. We say “Welcome aboard!” Then we: ? Send them a Notion doc that hasn’t been updated since the pandemic ? Introduce them to Jeff, who’s “kind of like the guru of the process” ? Forget they exist for 2 weeks and then yell “WHY HAVEN’T YOU CLOSED ANYTHING?” Their first demo? They fumble the pitch, use last quarter’s pricing, and offer a feature we sunsetted in 2023. We blame them. They blame us. No one knows who’s right. But we definitely know who’s fired. AFTER SUPERED?: New rep starts. We say “Welcome aboard.” Then we: ? Auto-launch a step-by-step onboarding inside HubSpot, Salesforce, and Salesloft ? Serve up tooltips and walkthroughs at the exact moment they need them ? Track every step so we know what’s clicked, what’s ignored, and what’s broken Their first demo? On message. On price. On fire. They even explained the discount policy better than I do. No Slack messages. No guessing games. Just reps doing the right thing - because the process lives where they work. BEFORE: “We have onboarding, it’s in a doc somewhere.” AFTER: “Follow the guide. Close the deal. Hit the gong.” Supered isn’t a training platform. It’s an execution platform. and execution is what makes Presidents Clubs. not PowerPoints. stay Supered?, -matt P.S. we are experiencing this at Supered. Been crazy how fast Sean Sukys? and Heng Tong are ramping up.

Think you know HubSpot better than the rest? Cameron Collins ?and the team at RevPartners have built a new kinda competition to see who can put up and who needs to shut up. They’ve created The Admin Arena, which is a game show taking place INSIDE HubSpot’s CRM! This Survivor-like competition pits HubSpot experts against one another with puzzles and challenges testing different capabilities, through exercises like: 1?? Creating a dashboard with multiple cross-object reports 2?? Utilizing third party apps in scenarios where HubSpot can’t do things natively (like Databox maybe!?!) 3?? Searching through things that are broken and then creating solutions to fix workflows, lists, properties, etc. The first season features some of the best around, including Sean Sukys? from Supered?, Andrés Solano , Timy Van Roy ?? from B-fluence , Lewis Chawko , Christopher "Crispy" Barnett ?? from Supered, Bryan Ossa CSM, PMP, L6S and THE Danielle Urban both from Cartographer Consulting, Thomas Delaney from Storj, Sarah Lane-Hawn??♀? ?from Lane-Hawn Consulting ?and Ryan Ginsberg from Unified Support Solutions. I am beyond excited to follow along with these HubSpot experts and can’t wait for the series to be released. Check out the promo trailer for season 1 below. You can follow along via The Admin Arena Linkedin page, tune in on Youtube (https://lnkd.in/e9PQ3JvP) to see all of the games, or if you really want to support the show, donate a pittance on the Patreon (https://lnkd.in/ejQS-dv5) for access to some exclusive content. Pay close attention-- you may just see Databox making an appearance with our about-to-be-fully-launched majorly-enhanced HubSpot integration. Who do you think is going to win season 1?

Alright, listen up, you beautiful compliance warriors. SOC II compliance is now a thing for HubSpot partners handling sensitive client data. And guess what? Drew Danner, CISSP, PMP and Matt Bolian ?are here to make sure you don't fumble it. Join the exclusive session to get the lowdown on hitting compliance goals without losing your sanity. It’s fast It’s effective And it’ll keep your clients' data safer than your secret stash of chimichangas. Don't miss it, probably the only time you want to get SOCked.

Something I have been stuck on for a while and think I almost have a solve for it. Sales teams traditionally need a MINIMUM of 5 pieces of software (and systems to log into. 1: CRM 2: Sequence/calling tool 3: KB tool 4: LMS 5: Call recording/coaching tool My vision I am working to make a reality: A team that only needs three tools that can do the job of 5 AND do it better. All without having to switch context. What might this look like? 1: HubSpot This will cover CRM, productive tools and be the main tool teams need to access to get ALL their information they need to crush it. 2: DAP platform like Supered? This condenses KB, enablement and LMS. And it all lives INSIDE the CRM. Add in process rules to help w/ guided selling and process enforcement to drive the change the teams need to lvl up. 3: AI recording tool like AskElephant This is what ties it all together. It bring in call data and combines it with CRM data w/ their AI workflows tool. It also helps to power insights you need to make enablement content and process rules. If you have this tech stack, you can now have your reps ONLY work out of the CRM 95% of the time AND have the coaching an enablement right in your CRM. Being a long time rep, I would have KILLED for this. No more context switching, just selling. So keep your eyes out for what is about to go down. We are starting to get some key partners geared up to help us make this a reality. So if you are a HubSpot partner and like to solve for sales and service teams, hit me up!