FOUNT Global, Inc.

February Newsletter is Live! 70-20-10 70% of AI challenges come from people and processes 20% from technology Only 10% from AI algorithms According to the Boston Consulting Group (BCG) Research: Where is Value in AI. FOUNT Take: AI doesn’t fail because of bad technology. It fails because it didn't actually?make work easier, faster, better?for employees using it. ?? What’s Inside This Month’s Newsletter? ?? 7 Ways to Make Change Happen in Large Enterprises – research-backed takeaways from Ann-Sophie Schreiber. ?? Data Deep Dive: The Origins of and Statistical Models Underpinning FOUNT's Use of Data - a closer look at the framework FOUNT uses. ?? In 2025, AI Will Come of Age – insights on maximizing AI’s impact in a changing workforce. ?? Case Study: Developers & AI Tools – why AI adoption stalled and how Gamma Financial turned it around. .... More expert resources & insights on work friction and enterprise transformations. ?? Read the February Newsletter below:

Executives ask employees what they think about a tool. But the real question is: How does it actually change their work? When AI tools roll out, leadership often surveys employees: ?? Do you like it? ?? Do you think it will be successful? ?? Have you had enough training? The problem? That’s not the data leadership needs. What FOUNT does differently: ?? We don’t ask employees if they like a tool. We ask how it impacts their work. ?? We measure changes in experience - before and after implementation. ?? We translate business needs into clear, actionable data executives can use. Because knowing whether employees want to use a tool doesn’t tell you if it’s helping them do their jobs better. #DigitalTransformations

#feedbackthursday

How does FOUNT’s model work, and why does it make such a difference in AI transformation? Unlike traditional surveys that measure how work feels, FOUNT captures how work actually happens. We focus on impact over volume, real work moments over general experience, and pinpointing friction that holds AI back. Want ROI? Start with the right data. #DataValidity #EnterpriseAITransformation #AITransformation?

Change is hard –?especially at enterprises. Yet, new research from our own Ann-Sophie Schreiber reveals seven strategic ways leaders can cut through the politics and make real change happen. One key insight? Data isn’t enough - leaders must commit to action. Ann-Sophie’s research, which earned her the presidential award for her master’s degree across all campuses and study programs of the Macromedia University of Applied Sciences, focuses on how enterprises can leverage FOUNT Global, Inc. to drive successful transformations. Built on in-depth interviews with leaders at global enterprises, her findings show that defining ownership, assigning KPIs, and crafting clear narratives are essential for success. For those leading transformation, this is a must-read:?https://lnkd.in/d56CddtF #DigitalTransformation #ChangeManagement?

There are three types of enterprise AI transformations: ??Employee-facing AI for internal services (like scheduling PTO) ??Customer-facing AI (like chatbots) ??Productivity-improving AI (like copilots) For all three, improving ROI starts with assessing how the new tool impacts day-to-day work tasks –?aka whether it adds or removes work friction. #enterpriseaitransformations #aitransformations

The Billion-Dollar Blind Spot in Enterprise Transformations FOUNT Global, Inc. works with global enterprises navigating AI adoption, and we see a costly blind spot firsthand: executives are pouring billions into AI initiatives but often have no way to measure success until years later - if ever. Are these tools actually driving productivity? Is employee experience improving? What’s the measurable impact? By the time they have answers, it's too late to course-correct. The good news: There are leading indicators that can reveal whether AI initiatives are working at scale within weeks, not years.

#feedbackthursday

2025 is set to be the year that more organizations turn to AI to figure out how to do more with less. But do they really know how to make that happen? Our latest post has the key to unlocking AI’s potential during this critical year to come (hint: It starts with your employees). https://lnkd.in/eQ8SDmsf

First Newsletter of 2025 is Here! AI promises lower costs, higher productivity, and leaner operations - but is it actually delivering? Despite heavy investments in AI-driven automation and enterprise AI bots, only 20% of organizations have successfully demonstrated AI’s ROI. ?? AI isn’t just a technology - it’s an investment. And like any investment, it must prove its value. At FOUNT, we help leaders answer the tough questions: ? Are AI bots actually reducing costs without sacrificing service quality? ? Are AI tools truly enabling employees to be more productive? ? Are AI-driven systems measurably improving efficiency? ?? FEATURED IN THIS ISSUE: ?? Guest Post: Measure What Matters – Andrei Airimitoaie, Head of Product at FOUNT, outlines how to define the right productivity metrics and use a prioritization matrix to ensure AI delivers real business outcomes. ?? What to Do When Employees Resist AI Tools – AI adoption depends on the employee experience. Learn how to pinpoint AI’s value in specific work moments and address barriers to adoption. ?? Nobody Wants to (Measure) Work Anymore – AI transformation fails when companies don’t measure the work it aims to improve. We explore why work friction analysis is essential to AI ROI. ?? Read the full newsletter below