Amplix

Budgeting for 2025? With our expanded capabilities through the acquisition of InflowCX, Amplix can help you unlock ways to reduce contact center costs and fund new CX initiatives. Discover strategies like self-service, cloud migration, agent assist, and workforce management to optimize your CX technology investments for the year ahead. https://hubs.li/Q02YQ3fj0 #CX #CustomerExperience #IT #Amplix #InflowCX

Last night, Amplix had the pleasure of partnering with RingCentral and Thrive to host an insightful evening at Bay13 Brewery in Coral Gables, Florida. Our attendees enjoyed a curated beer tasting while learning about how AI can transform business communications, enhancing customer interactions and boosting employee productivity. Thank you to our customers who joined and made the evening so memorable! We're also grateful to our partners, RingCentral and Thrive, for their support in bringing this event to life. Here’s to strong collaborations and more great events in 2025!

Please join us in welcoming Jennifer J. as our Director of Commissions here at Amplix. Authentic, creative, and detail-oriented, Jennifer brings over 20 years of experience in aligning organizational goals with precise outcomes, specializing in variable compensation programs and business intelligence reporting. With a passion for transforming complex data into actionable insights, she excels in leading cross-functional teams and supporting executive decision-making through meticulous analysis and effective communication. In her role here, Jennifer will leverage her deep experience to streamline the commissioning process, upholding the level of accuracy and integrity in the payout process while implementing metrics and visibility for all who depend on this critical function. Welcome to the team, Jennifer!

From designing CX journey’s that wow your customers to optimizing the implementation and operations of contact center technology and amplifying the ROI of CX, Amplix has the power of the leading CX advisory firm, InflowCX in our quiver of capabilities. Find out more about how this acquisition can help you drive outstanding CX outcomes. https://hubs.ly/Q02W99750 #CX #CustomerExperience #ContactCenter #IT #Amplix #InflowCX

The Amplix team had the pleasure of attending the SIM Boston 2024 Technology Leadership Summit this week at Gillette Stadium! From connecting with partners and customers to sharing in the forward-thinking energy of the event, it was an inspiring experience all around. We were especially proud to have Chris Checksfield, SVP Sales & Strategy at Amplix, join Scott Weiner, Chief Technology Officer at NeuEon Inc., to lead a dynamic workshop on AI’s evolving role in innovation and leadership. It was a fantastic session, and we appreciate everyone who joined. Thank you to the SIM Boston team for creating a truly impactful event that continues to elevate our industry’s future!

?? The Amplix IT Leader Retreat 2024 was a success! We had an incredible time last week connecting with industry leaders and diving into engaging discussions on the ever-evolving IT landscape. From collaborative sessions to fun activities, it was an inspiring event packed with valuable insights. A big thank you to the IT leaders who joined us and made the retreat so impactful. Your participation truly elevated the experience! We’d also like to extend our gratitude to our amazing sponsors—New Horizon Communications, GoTo, Comcast Business, Fusion Connect, Expedient, NeuEon Inc., and EchoStor Technologies—whose support made it all possible. You can check out more highlights from this unforgettable retreat here: https://hubs.li/Q02Vxhpr0

Amplix is proud to sponsor the upcoming Technology Huddle at the SIM Boston Technology Leadership Summit! On Wednesday, October 23 at 10am ET, join us for "Exploring AI's Impact: Innovation, Ethics, and Leadership," a dynamic session where we’ll dive into how AI is transforming leadership and business. You'll discover: ??Innovative AI applications driving new opportunities ??Ethical AI practices fostering transparency and fairness ??Leadership strategies for thriving in an AI-driven era ??Human-AI collaboration for enhanced productivity Don’t miss out on this opportunity to network with fellow tech leaders and be part of the conversation shaping the future of technology and leadership. Hope to see you there! https://hubs.li/Q02TQ7C30

Have a new transformation project in your CX ecosystem? With our acquisition of leading CX advisory firm InflowCX, Amplix now has more capabilities to help you enhance customer experience and optimize contact center deployments and operations. https://hubs.li/Q02TF2ml0 #CX #CustomerExperience #IT #Amplix

Amplix is thrilled to share we were named AVANT’s Top Trusted Advisor for Cloud, announced at this year’s Special Forces Summit in Phoenix! AVANT’s recognition points to the power of our technologies and the impact of our team, and we couldn’t be more excited to accept this award! We look forward to the continued growth and partnership with AVANT far into the future. Thanks to the AVANT Communications team, and congratulations to our fellow winners announced at Special Forces!

The edge of the corporate network has expanded far beyond the office walls. ?? As remote work, IoT devices, and cloud services reshape the landscape, IT departments face new challenges in securing and optimizing their networks. In our latest blog, we explore the complexities of managing the edge and how technologies like AI and edge computing can help businesses stay ahead. Read more about it here: https://hubs.li/Q02T6sc40 #Network #NetworkSecurity #AI #IT #Amplix