The 2024 Gartner?? Critical Capabilities for Contact Center as a Service report is out, and Genesys scored highest in 3 out of 5 Use Cases!? ? ?? Global Contact Center Use Case ? ??♀??? Agile Contact Center Use Case? ? ?? Customer Engagement Use Case?? ? This recognition in the Critical Capabilities for Contact Center as a Service report is a testament to our powerful, capability-rich #CCaaS solutions that empower businesses to excel in #CustomerExperience.? ? Download the full Gartner report today: https://lnkd.in/gqmzzYsA ? #GartnerCriticalCapabilities #CCaaS #CX
Genesys Partners
软件开发
Menlo Park，California 2,434 位关注者
Helping partners deliver world-class customer experiences to their customers across the globe and all channels.
关于我们
Every year, Genesys? orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, our partners play an integral role in helping organizations realize Experience as a Service?, our vision for delivering empathetic customer experiences at scale. From channel and technology partners to strategic alliances and independent consultants, with Genesys, you have the power to deliver proactive, predictive, and hyper-personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. Your expertise is invaluable to the Genesys partner network and our entire Genesys ecosystem. Join the Genesys partner program to gain access to tools, training and support for building your business, increasing profitability, growing revenue, and accelerating sales momentum and prominence. Take the first step toward unlocking your brand’s potential by becoming a Genesys partner today. Genesys recruiters will never ask for sensitive personal or financial information during the application phase. Initial inquiries might come through LinkedIn, but all communication thereafter is through an official Genesys portal. Continue to stay alert and safe.
- 网站
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https://www.genesys.com/partners
Genesys Partners的外部链接
- 所属行业
- 软件开发
- 规模
- 5,001-10,000 人
- 总部
- Menlo Park，California
- 类型
- 上市公司
地点
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主要
获取路线
US，California ，Menlo Park
动态
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We are excited to share that #GenesysCloud was named one of the Best Software Products of 2024 by G2 in three categories ?? ?? Top 50 Customer Service Products ?? Top 50 AI Products ?? Best usability Discover why you should choose Genesys Cloud → https://gsys.cx/40Bpz0l
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What if there were solutions that you could use today to extend your contact center capabilities? ?? There are! #AppFoundry Marketplace offers a wide variety of unique third-party solutions that individually complement and add value to your Genesys Cloud environment for specific use cases and customer needs. ?? Learn how to easily integrate several software applications today → https://gsys.cx/4g7o3aR #GenesysPartners #CX #CCaaS
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Do you ever wonder how top #CX leaders integrate #AI into their strategies? ?? Good news ?? We've got their answers! Learn why 83% of industry leaders believe AI will be a clear differentiator for them in the future → https://gsys.cx/4dNpZDJ
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Ready to gain fresh perspectives on the business value of next-gen customer care? Join Tara Mahoney and top industry experts for a virtual event co-hosted by Genesys and Concentrix. Discover how AI and #CustomerExperience cloud innovations can boost your service quality and operational efficiency. #GenesysPartners ???: December 12 ?: 4 PM EST ?? Register now: https://gsys.cx/3YZwbTD
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What if there was an easy button to lower average handle time and get quick wins with predictive routing? ?? Well, there is! Learn how predictive routing works, how to set it up with ease, and optimize customer interactions effortlessly in this upcoming webinar. ?? ???: December 5 ??: 2 PM EST ?? Register: https://gsys.cx/3AIpP2Z
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What an incredible night rethinking #CX with industry leaders ?? Thank you to Infosys, Call Journey CI and Bandwidth Inc. for an unforgettable experience last Wednesday that included networking, food and hockey ?? We can't wait to see the future of #CX ? #GenesysPartners Tara Mahoney David Porter
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Heading to the 2024 Canada Healthcare Innovation Summit in Montreal, Canada? Don't miss Genesys' Tara Mahoney in a panel discussion on Nov. 21 at the Honeyrose Hotel, alongside leaders from Vancouver Coastal Health, Canadian Medical Association and EY. ? Register today to be part of the conversation: https://gsys.cx/3CCHSbk
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We are so excited to share that we have been named a TrustRadius Buyer's Choice winner for Best Capabilities, Best Relationships and Best Value ?? The even better news? We were chosen by YOU ?? Thank you to all of our partners and customers for your heartfelt reviews and support!
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Learn how to unify the delivery of CRM and CCaaS solutions like never before in this upcoming webinar ?? Genesys has teamed up with industry leaders, IBM and Salesforce, for an informative session to help organizations reimagine customer service. ? ???: December 4 ?: 11 AM EST ??to register: https://gsys.cx/3O6w2cb #GenesysPartners
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